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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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Showing all 304 refinance loan reviews from Maryland

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5 out of 5 Stars
Would Recommend

Very friendly and great to deal with

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Truly the place for veteran's to get assistance for buying or refinancing a home. Stay open to questions and supply everything and it will be done quickly and efficiently.

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

We have used Veterans United two times now. Both times the team of people that worked with us put in countless hours to make sure we closed as quick as possible and walked us through any and all hiccups that arrived along the way. We 100% recommend using Veterans United for any home buying needs.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

My experience with Veterans United was very positive. Kris Ball and Chris Coleman were an integral part of my home refinacing process. Their guidance throughout the entire process made it seamless. I would recommend Veterans United to my friends and family.

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

They were excellent at making sure everything was correct and done to standard. Appreciate their attention to detail and outstanding customer service.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Great customer services. Walks you through each step of the process.

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

The complete operation and paper work was a breeze with the timing and technology

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend

Friendly and knowledgeable representative; clear instructions; prompt response with answers to questions. Demonstrated a full understanding of the process that made it a pleasant and painless experience for us.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Leanna was extremely professional, friendly and prompt.Anytime I had any questions, she was right on top of it!Thank you for the top notch service and overall great experience.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Communication was excellent and our our questions were answered promptly. Staff was more than helpful.

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Very professional staff, smooth process.

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Very professional all through out the loan process. Outstanding service. No question was to small to answer. Highly recommend. SFC W. G . Miller US Army Retired.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

My experience was smooth no stress at all, Josh and Tony were the ultimate professional. There dedication to there craft was exceptional

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Mitch Pearson and Becca Whorley was outstanding in attention to detail and working to finalize the refinance loan as fast as possible. Consistently keep in touch throughout the entire process and was expeditious with responses to all my questions.

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

3 out of 5 Stars
Would Recommend

Not everything was fully explained during my refinance.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

Excellent on line system for document collection with "To Do" list to ensure the loan will quickly and successfully.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Patty Kelly is Awesome!!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

yes this veterans united home loan company help you in every way from beginning to the end ,yes any question you have they will help you, they were up front with help,along the process explain everything and will bend backwards to make sure the loan process was easy.i will recommend this company to all veterans

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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