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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,611

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,502
4
13,502
3
2,013
2
906
1
688

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Showing all 294 refinance loan reviews from Maryland

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5 out of 5 Stars
Would Recommend

Friendly and knowledgeable representative; clear instructions; prompt response with answers to questions. Demonstrated a full understanding of the process that made it a pleasant and painless experience for us.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Leanna was extremely professional, friendly and prompt.Anytime I had any questions, she was right on top of it!Thank you for the top notch service and overall great experience.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Communication was excellent and our our questions were answered promptly. Staff was more than helpful.

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Very professional staff, smooth process.

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Very professional all through out the loan process. Outstanding service. No question was to small to answer. Highly recommend. SFC W. G . Miller US Army Retired.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

My experience was smooth no stress at all, Josh and Tony were the ultimate professional. There dedication to there craft was exceptional

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Mitch Pearson and Becca Whorley was outstanding in attention to detail and working to finalize the refinance loan as fast as possible. Consistently keep in touch throughout the entire process and was expeditious with responses to all my questions.

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

3 out of 5 Stars
Would Recommend

Not everything was fully explained during my refinance.

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

Excellent on line system for document collection with "To Do" list to ensure the loan will quickly and successfully.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Patty Kelly is Awesome!!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

yes this veterans united home loan company help you in every way from beginning to the end ,yes any question you have they will help you, they were up front with help,along the process explain everything and will bend backwards to make sure the loan process was easy.i will recommend this company to all veterans

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Great Loan Officer; I had the luxury of completing voluminous paperwork online; and my Loan Officer returned all calls; promptly! I truly enjoyed E-signing documents on the company’s website. I truly felt like VUHL and the whole staff were working on my behalf; to ensure a great Home-buying experience. I will recommend Veterans United Home Loans to every family member and to every friend I know. And; I will recommend VUHL to my children if it’s still in business—, ten years from now.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

They were so friendly and helpful. Any questions I had they answered right away and always kept me informed about what was going on. I always felt like I was talking to my friends instead of loan people.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Matt and his team made my refinance a breeze. Thanks!

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Simply professional. Every Veteran deserves to be treated with respect and humility.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Outstanding process.

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Very Responsive and professional. Thanks for making this as easy as possible.

Loan Officer: Lee Sattler

NMLS# 834004

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See all 121,611 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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