Very friendly and great to deal with
Truly the place for veteran's to get assistance for buying or refinancing a home. Stay open to questions and supply everything and it will be done quickly and efficiently.
We have used Veterans United two times now. Both times the team of people that worked with us put in countless hours to make sure we closed as quick as possible and walked us through any and all hiccups that arrived along the way. We 100% recommend using Veterans United for any home buying needs.
My experience with Veterans United was very positive. Kris Ball and Chris Coleman were an integral part of my home refinacing process. Their guidance throughout the entire process made it seamless. I would recommend Veterans United to my friends and family.
They were excellent at making sure everything was correct and done to standard. Appreciate their attention to detail and outstanding customer service.
Great customer services. Walks you through each step of the process.
The complete operation and paper work was a breeze with the timing and technology
Friendly and knowledgeable representative; clear instructions; prompt response with answers to questions. Demonstrated a full understanding of the process that made it a pleasant and painless experience for us.
Leanna was extremely professional, friendly and prompt.Anytime I had any questions, she was right on top of it!Thank you for the top notch service and overall great experience.
Communication was excellent and our our questions were answered promptly. Staff was more than helpful.
Very professional staff, smooth process.
Very professional all through out the loan process. Outstanding service. No question was to small to answer. Highly recommend. SFC W. G . Miller US Army Retired.
My experience was smooth no stress at all, Josh and Tony were the ultimate professional. There dedication to there craft was exceptional
Mitch Pearson and Becca Whorley was outstanding in attention to detail and working to finalize the refinance loan as fast as possible. Consistently keep in touch throughout the entire process and was expeditious with responses to all my questions.
Not everything was fully explained during my refinance.
Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.
Excellent on line system for document collection with "To Do" list to ensure the loan will quickly and successfully.
Patty Kelly is Awesome!!
yes this veterans united home loan company help you in every way from beginning to the end ,yes any question you have they will help you, they were up front with help,along the process explain everything and will bend backwards to make sure the loan process was easy.i will recommend this company to all veterans
Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.