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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 49 Navy service member refinance loan reviews from Missouri

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5 out of 5 Stars
Would Recommend

Love Morgan and Alen they have been extremely helpful to us during all of our dealing with VU

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Everyone, especially Jodi Coons, was very helpful, courteous and patient. I am age 90 and my hearing is not good, so I am thankful for understanding and being kind.

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

Wanted deck that we plan to remove fixed-up. Cost $400 to repair. Paid taxes on wrong house.

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

2.5 out of 5 Stars

Cost way to much. Lots of free places out there.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

This is the second time I have used Veterans Home Loans, and I had the same loan specialistsTodd Keicher and Ben. I felt I was in good hands. I trusted that I was in good hand. I had just lost my husband, and they were like having good friend helping me through tough times. They are a great asset to your company.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Remarkable support but sometimes felt that the LO and others had too many balls in the air. You all do such great work you need to guard against LO's taking care of too many cases. I personally witnessed NFCU almost loose their credibility when they open their services up to all armed forces. As a member for over 60 years I witnessed their failure to support their long time family.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Taylor and Kat were very knowledgeable. They answered all my questions and kept me very informed

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Customer service was the best I have ever experienced. Matthew Poppa was superb. This is the third time I have refinanced my home and you can be sure that if I do it again it will be using Veterans United.

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

Jose made the whole process very painless. He treated you like a very special person. This how people should treat others at all the time... Thank you Jose

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Exceptional people to work with

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend

This was the best experience we have had on our refinance.

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Branch Manager: Karen Snyder

NMLS# 225475

2 out of 5 Stars

I called Doug and Adam this week and asked them to call me. they didn't .so you don't want to know what I think about them.

Loan Officer: Doug Howes

NMLS# 181281

5 out of 5 Stars
Would Recommend

VU did a amazing job in helping me. They were polite and were always there when I needed them if i had questions. Doug Brady Thank you so much, I appreciate everything you did for me.

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Our Saint Robert loan processor and her team are true professionals and experts in their field. They go above and beyond to ensure client satisfaction.

Branch Manager: Karen Snyder

NMLS# 225475

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Jose Banuelas makes the whole company looks wonderful.

Loan Officer: Jose Banuelas

NMLS# 1287239

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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