Not only was everyone at Veterans United knowledgeable about the entire process but they were all helpful, friendly and they all have a great sense of humor! Some may say that a sense of humor is not something they look for when buying a home but it sure relieved our stress!!
The team at Veterans United works well together and shared information between themselves so we didn't have to repeat any questions or issues. From applying for our loan to closing, the process was smooth!!
Thanks to all!!!
Appreciate everything. It's a weird world where securing a mortgage was the least anxiety producing thing we had to do to sell and buy a house!
Can’t say enough about the team I worked with everyone from Michael to our Realtor Kelly were seriously awesome I appreciate them very much
it was BAD BAD BAD.
Response from Veterans United
Kenneth,
Thank you for taking time to talk with me about your experience. We understand and agree on the importance of communication and I’m sorry your experience didn’t deliver on that. I’m only a call or email away if there’s anything else I can help you with from here. Client Advocates are always available in your corner. Your feedback is key to how we approach follow-up coaching with your team and improving the Veteran homebuying experience overall going forward.
Most sincerely,
Casey, Client Advocate
As a first time homebuyer, Adam, Monica, and Jordan made this side of it a very easy experience. They understood this was our first time buying and broke the process down in ways we could better understand. A million thank you for all.