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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,887

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Working with VU was about as painless as buying a house can be and we walked away with a significantly lower APR than expected.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

I thank god for veterans united and the team that helped me and my family home owners.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

As someone who thoroughly researches everything, I was skeptical as first of how highly people spoke of veterans United loans. I also read a lot of bad reviews as well written by some. I can honestly say all of the positive remarks was my exact experience with Veterans United. I couldn’t have asked for a better loan team to guide me as a first time home buyer. Thinking back on bad reviews from others, I can honestly say it was probably due to their lack of understanding of obtaining a mortgage loan. The process was actual quite simple as long as you fulfill your obligations in producing the right paperwork .
I was recommended by a fellow veteran/firefighter buddy as he spoke highly of veterans United and my fianc

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

The team has been working with me for almost 2 years as I was trying to get qualified, letting me know what I needed to work on, through finally getting the pre-approval, working with me and even working to increase my pre-approval amount which I needed to get a home in my area. The team as a whole took calls (even after hours and on weekends) & walked me through “what’s next”, answer all questions and explaining anything that I didn’t grasp…including questions from our Realitor. Overall very happy with my new home and the teams work though the entire process. 10 out of 10 A+++

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

The whole process was easy to understand, and everyone was extremely helpful with all the questions I had as a first-time home buyer.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Smooth sailing. The team is wholesome.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

3 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Julie Cute was also very helpful and made this process super easy for us. She was patient, understanding, and the communication was great throughout the entire home buying experience. I am very please with everything and I appreciate both Lucas and Julie.Thanks!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

This team didn’t give up on me and went into overdrive to make sure I closed on a home on the projected date. I will be forever grateful.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I would like to work with Collin again.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

It was a great experience every one was very knowledgeable and helpful every step of the way truly amazing people thank you all

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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5 out of 5 Stars
Would Recommend

I cannot thank everyone enough on this whole first time home buying. They made everything smooth and easy. Collin has been outstanding with always being there with answers throughout almost a year of looking. Will definitely recommend and will definitely use again. Also it was very nice to receive the custom made sign from everyone.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Thank you so much for the help and the guidance through this process.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I was on an extremely tight timeline, and VU was there every step of the way. When we ran into speed bumps, Andrew and the team were on point at ensuring that we didn't get bogged down. Moving to another state is extremely stressful, and I know we wouldn't have been able to get through it if it weren't for this team. Thank you so much! We will be forever grateful.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Frederick S.

Our experience with Greg Heins & his team was more than we could have imagined. They went above and beyond helping us in getting our “dream retirement home”.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This team has been very clear and profession throughout the whole process. I honestly feel comfortable recommending Greg and the team to anyone. As a veteran the programs or assistance I have qualified for has been mostly disappointing with customer service and passion. This is not the case with anyone I have encountered with Veterans United, I do feel they have my family’s best interest at heart and this is why I am committed to Veterans United; I hope others do too

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

More Reviews

See all 383,887 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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