Our original loan experience a few years back with VU was excellent, but our refinance on the other hand was the worst experience.
Response from Veterans United
Thank you for this information Albert. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Always there when I needed questions answered
Very professional staff and a pleasure to work with
Professional, every step during loan process.
This space is too short to accommodate my negative comments about having to take my refinanced property out of my Living Trust. This has never happened before in at least a dozen real estate transactions.
It is very helpful for Veterans, especially the younger Heroes that may e buying their first homes.
Very helpful and courtious.
It will be my pleasure to pass the word about Veterans United & again thank you all.
Alex and Sheila were top-notch and super helpful!