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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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Showing all 199 Navy service member refinance loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

My experience with Veterans United has been nothing but exceptional.The loan officer Morgan Swartz and Mike Lyman were terrific they gave you the care and time you deserved to get the best possible loan rate. They always had your best interest first so you may receive the benefits you deserve. I definitely recommend Veterans United.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

They were very helpful!

Loan Officer: Joel Grisamore

NMLS# 1374341

4 out of 5 Stars
Would Recommend

Loan Officer: Joey Ortega

NMLS# 1464861

3.5 out of 5 Stars
Would Recommend

The loan took exceptionally long. Requesting information which seemed repetitive. After I sent a pay stub I had to send proof of employment? Stuff like that.

Loan Officer: Will Lewis

NMLS# 187652

2.5 out of 5 Stars

It took forever and it was hard to get ahold of Sam due to my working hours. Also I requested as late as possible for the closing due to my work schedule but it was set for 10 AM.

Response from Veterans United

Thank you for the feedback Aaron. We apologize that your experience did not meet your expectations. We understand that frustration when you are unable to communicate due to work hours. Also the issues when a settlement agency is only able to schedule you for a closing at an inconvenient time. If you would like to discuss this further please reach out to our Client Advocate team.

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was stress-free, quick and easy

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Very informative and professional

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Easy to understand process

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Richardson

NMLS# 1151400

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Greg Wiele made us feel like our loan was personal ... great help in securing our refinance ... kudos to him and his team!!!

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

I have had a great experience with Veteran United. They are always so helpful and kind. I love my team.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

The best. Samantha and Sydney: the whole team. Repeat customer for a reason!!

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend

everthing went very well

Loan Officer: Nick Orf

NMLS# 1374932

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

They contacted me about refinancing through a special deal. It was great!

Loan Officer: Tina Cigala

NMLS# 833997

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See all 131,730 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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