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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,053

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 806 reviews from Vermont

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Kathleen Wyble is the best. Give her the bonus. So helpful, knowledgeable, supportive and patient. Thanks again.

headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Fantastic experience with the team. Easy to use app. Would recommend anyone to use veterans united. 10/10

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

I will let every vet I know who’s ever interested in buying a home to use you guys. A+ effort all around.

headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

5 out of 5 Stars
Would Recommend

Buying a home through Veterans United was the most easy process that I have ever experienced. I never thought that I would be in a position to buy a home in a beautiful state that I can grow a family in thank you Veterans United for making the process completely stress-free and for making my dreams come true.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
Photo submission from Joshua C.

It's no secret that buying a home for the first time is complicated and stressful. I felt like VU understands this and makes it their mission to alleviate as much of the hassle as they can. My wife and I both agree the entire process was a lot easier than we expected. Thanks, VU!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend
headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

3.5 out of 5 Stars
Would Recommend

I was not happy at all with the constant price change of the loan. The “no cost VA refinance” ended up taking a loan I owed 301k on and turned it into a 306k loan mind you the original loan was 305k. So I’m have my a hard time understanding how this was a no cost loan. Seems to me everyone got their money at my expense and I paid a bank 28k to only be negative 1k 14 months later. Quite the racket banks have so make sure it’s really worth your while before considering a “no cost refinance” with any bank. Rick is a great guy though and I don’t fault him for doing his job it’s not like my money went in his pocket just his big corporate bosses pockets.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

The whole team was amazing, I honestly couldn't have asked for better. They were constantly ready and willing to answer any questions and help with what ever when ever, and did an amazing job breaking everything down and making everything easy to comprehend

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
Would Recommend

Provided we had a little trouble toward the end with the closing documents, I have to say everything was pretty smooth sailing the whole way through. Everything was easy to understand and having the app made things even less complicated. It was overall a great experience.

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Every interaction that I had with Veterans United was fantastic from the very first conversation I had with Ryan to all of his team helping me get through the tough stretch at the end it was a joy and I would highly recommend anybody to use the service.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

If I could rate this team an 11, I would. Thank you all so much for everything, and hopefully we get the chance to work with you all again in the future!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

2 out of 5 Stars
Would Recommend

Response from Veterans United

We'd love to know more about the reason for your rating, Richard. Exceptional customer service is the goal for each veteran, and if there's anything you could tell us to improve a future veteran's experience, we are all ears. Please contact our Client Advocate Team for continued support.

5 out of 5 Stars
Would Recommend

I would say this misconception that a VA loan takes longer is wrong. My closing from start of bid to keys in my hands was pretty quick.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

All parties involved made this process extremely smooth and successful. I will recommend in the future!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
Photo submission from David S.

Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

0.5 out of 5 Stars

I never knew who I was working with and little to no explanation when things were changing and the underwriter was terrible

Response from Veterans United

Guillermo, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

THANK YOU TO THE ENTIRE TEAM!!!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

More Reviews

See all 382,053 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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