Felt very comfortable with Craig and Missy. The process was thoroughly explained and my questions were answered.
There was a lack of communication. Lost money on my refinance. Escrow money had to be paid twice. You live and learn. I will be sure to tell others before they think about veterans United
I was extremely impressed with how efficient the whole "long distance loan" process was. As long as the "borrower" does their part (i.e. getting the documents requested returned timely), everyone we have dealt with at Veterans United certainly does their part also! When I first "clicked" on your web site, I wasn't really expecting much - other than just ANOTHER loan company. I was pleasantly surprised!
I was very pleased with Phil and Austin. They are both very professional and efficient.
Very smooth and prompt responses and walk-thru for data/information gathering to keep process moving forward with very little lag.
Bryant and his team were very helpful during the entire process.