VA Loan Live Hangout, Oct. 31, 2013

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Here’s a transcript of the VA Loan Live Hangout from Oct. 31, 2013.

Chris: Hi! I’m Chris Birk from Veterans United Home Loans. Welcome to the latest edition of VA Loan Live, our weekly hangout about VA loans and all things military home buying.

As always, I’m joined by Samantha Reeves, our senior real estate and mortgage home buying expert. Sam, how are you?

Sam: Doing good.

Chris: Awesome. This week in the Loan Officer Hot Seat is my good friend Harris Giger. Harris, welcome.

Harris: Thank you.

Chris: As always you can join the conversation live on Google+. That’s where you’ll find us every Thursday at 1 Eastern, 12 Central. Any other time you want to visit that page day or night, that’s where you will go to send us a question that will either queue up to answer live or sometimes it will just jump into email right away or Twitter, however you contacted us to make sure that we get you the answer and the information you need.

You can always reach us on Twitter at Veterans United. You can visit Sam online. Sam, what’s the best way for people to find you online?

Sam: You can email me at, or you can check out our blog, which is

Chris: Perfect! Harris, before we start, we got a laundry list of questions for which we thank you. This is what we love doing day in day out here is answering questions and giving you the info you need. What’s the best way for people to get ahold of you?

Harris: The best way to get ahold of me is 800-814-1103, and you can reach me at extension 3923.

Chris: Email?

Harris: Email,

Chris: Perfect. Before the questions, we want to start just with two bits of congratulations. First, to Christina, who is closing tomorrow. Congratulations. It’s incredibly exciting. It is one of the most incredible feelings, I think, in my life absolutely next to marrying my wife and having my kid, I think the house. I absolutely need to say that even if that’s not true, although it is.

It’s just an awesome feeling, so congratulations. I hope everything goes incredibly smoothly with your closing. I have no doubt that it will.

Also to Rolando who just got his pre-qualification package today. He’s hopeful that everything will go smoothly. Rolando, I don’t know who you’re working with but I’m hoping that it’s here at Veterans United and that’s what you told us. I have no doubt that that’s going to go smoothly as well.

If you have any questions, talk to your Loans Specialist. Day or night, they’re there to answer your questions and guide you to where Christina finds herself tomorrow and that’s for closing.

You have closings coming up soon?

Harris: Actually, I got to give the great news before I came over here today. I got a clear to close which we say CTC around the office and that’s definitely for us. The best part of the job, you get to call, let her know. Sarah’s pumped. She said thank you Baby Jesus on the phone.

For me, I got a big kick out of that and when I get back to the office we’re going to get that scheduled for tomorrow.

Chris: That’s awesome. I mean, you used to be a loan officer too so I know you know that feeling being able to tell someone. I don’t know what Sarah’s circumstances are like but especially if you have someone who’s PCS-ing or that if they’ve had credit or financial problems. I know it’s got to be an awesome feeling.

Sam: Yeah. I mean, making that phone call is my favorite part of the job or was my favorite part of the job, definitely.

Chris: That’s awesome. Well, it should have been.

As always, we’re going to start with credit questions because we’ve got a ton that’s probably the single biggest source of questions and confusions about this process or at least getting this process started.

Nate and Brandy, you had the same question and it’s asking about minimum credit score for VA Loan. Harris, I guess, if Nate or Brandy calls, what are we going to tell them about credit scores and that’s how going to work in terms of trying to get that pre-qualification?

Harris: Sure. As far as the qualification, we need to see to get you qualified with a score of 620 or above. For some reason, if we’re not hitting that, got another great resource here at the company in our Lighthouse Department. They will then work with you, help with you. It’s a free service that we offer.

There’s always that thing. Hey, let’s go through the qualifications. See if where your credit stands and we need to qualify today, great. If not, no worries. We’re going to work with you to get to that point.

Chris: That’s perfect. Angela and Bran also asking, this is a more specific question but it’s a great question to ask. It shows that you’ve already done some research and you already have a sense of how this process might work. They’re asking about credit bureaus and what VA or what lenders to look at.

Can you, Sam, just talk a little bit about the three major bureaus and help lenders evaluate their scores?

Sam: Absolutely. There’s Experian, TransUnion and Equifax. Those are the three major credit reporting bureaus. A lot of people have scores with all three bureaus. Some only have one score with one bureau or they might have two of the three.

We need to see you having at least two of the three. We’re also going t be looking for your middle credit score. We get rid of the high score. We get rid of the low score. Whatever one that middle one is, is what we’re going to be looking at to determine if you’re at that 620 or higher. That also has, you know, some play in other determinations like rates.

Those are the main things that we’re going to be looking for is Experian, Equifax and TransUnion and what’s the middle score.

Chris: I’m sure you’ve both seen this on the origination site and that’s something that’s a huge source of frustration and consternation for a lot of Veterans. They’ll come to a lender, they’ll come to somebody at Veterans United and they’re dead certain that their credit score is a 750 or a 780 and we pull their credit and it turns out that’s not the score that we see. That’s not the score that we’re able to go with.

It’s important to know going in that when you call Harris, he may not see the same score that you do. That’s because those bureaus have a different formula for mortgage lenders that looks and considers mortgage-related factors differently than what you’d see in what’s known as a consumer score.

If you go to FICO and pay to see your score, it’s great to have that sense of baseline that it may not reflect what we’re ultimately going to see. That’s why, really, at the end of the day, if you’re thinking about moving forward, if you want to see what your purchasing power is like or just get a sense of what might be possible.

It’s not a marketing ploy or a line we throw out. I mean, that’s the reality. Whether you’re calling us or any other lender, regardless of the type of loan you’re looking for, Harris is going to have to pull your credit and see where it stands because that’s the score that the mortgage industry wants.

Tanya, this is an awesome question. I’ve seen it at least in the end. She’s asking if the credit score has any bearing on the Certificate of Eligibility in terms of entitlement or how much the VA will guarantee.

Harris: Yeah. Credit score actually doesn’t play into that. That’s going to come with, you know, your terms of service, what branch you served and whether you’re active duty or reserves. As far as the Certificate of Eligibility, that’s something that we can pull for all of our qualified borrowers that we’re working with.

We can definitely help you out with that. VA loan credit scores is not going to play into that at all.

Chris: Follow up to that, for the COE, do I need to have that in hand at the start of process?

Harris: You don’t. We can get you qualified without that. We’ll send some great information out to you and then there’s a request form for that. By sending that back in, that allows me to get on to the VA’s website and go ahead and put that request in. We’re going to pull up right away or put another request in with that form that 261880. That comes back in, the VA will email me usually within 2 or 3 business days. We need to know what else is needed to get a copy of your Certificate of Eligibility.

Chris: You don’t need it to get started. You absolutely can. I know a lot of people are able to use the Benefits Portal Online. There’s an automated way to do that but if that’s not something you’re interested in doing or you don’t want to worry about any hassle, again, it’s not something that you need to start the process.

Let’s shift to talking a little bit about debt. Marsha is asking what can affect home buying in terms of having compromised credit and active debts.

I guess, what can we tell her about debts and debt to income, collections, judgments, anything [crosstalk 00:07:54].

Sam: There’s a couple of key guidelines that we follow. The first one is debt to income ratio. What we do is we take a look at all open and active accounts that you have on your credit report and then weigh that based on your income to determine a ratio.

We’re looking for, ideally, at your net income ratio of 41% or lower. There are some exceptions that allow us to go higher but that’s on a case by case basis.

From there, also, I forgot what I was saying … hold on … debt to income ratio, okay … The other things on the report, bankruptcies, judgments foreclosures, all of those can have some bearing on the decision on whether to get you pre-qualified. It’s going to depend on whether they’re active, how long ago they occurred and just some other factors.

Give Harris a call. Talk to him. Have them look at your report with you. Go through it line by line. He should be able to tell you for your specific circumstances if he can get you qualified today or what you need to do to get in a position to qualify.

Chris: Harris, the VA guideline is for debt to income ratio is 41% but that may be something that lenders can work around or work with. Is there any info that we can give Marsha just in terms of-

Harris: As far as your debt to income, it really just … I know from a standpoint, if you have a higher debt to income but your credit is excellent, those types of things. There’s not a lot of the derogatory portions on there you’ve proven on that credit report that you’re going to pay things on time, things along those lines.

That, I think, the higher credit is, the higher your debt to income can go from my experience but also at the same time, it’s really what you’re comfortable with. We don’t want to put you in a bad position and go too high on that debt to income. We want you to still be living comfortably. That’s the big talk that I have when we get up there above that 41%.

Chris: I think for people who are looking to get in to a home right now for whatever reason, I mean, one of the things that you don’t really think about at that time or at least a lot of people don’t is that the purchase price that the amount of the home, the size of the home that you’re looking at is playing a direct role in calculating your debt to income ratio because Harris is looking at that estimated mortgage payment at the end of the month, a factor in that end.

It might mean that instead of a $250,000 loan at home, you’re looking at, maybe, $225,000 purchase or $200,000 purchase. That might be enough but, you know, to bring your debt to income ratio down into an acceptable range. That’s a tough pill to swallow and sometimes that’s not where you want to be but if you’re okay with that range, it’s absolutely a conversation worth having and having Harris around to do the numbers with you to make sure that … Like you said, at the end of the day, that you’re comfortable with where you are and what that monthly expense is going to be and how it fits into your overall economic and financial life.

I want to back up really quickly. I missed this one. It came in via email from Allen. You can reach us on VA loan live. There’s a cool little box on the page right there where you can type in your question, we will get it. Shout to us via Twitter or via email and I’ll have it right here. You can fire that up over the weekend and it will be ready for us next Thursday.

Allen’s asking why the credit score has to be 620 to get approved. I don’t know how much, how deep, and we can spend an hour talking about why scores have to be this certain thing but it might be helpful to just talk in general about the VA versus lenders and reminding people who’s making loans and how the program works.

Sam: You’re working with two different entities. There’s the VA and then there’s your lender who’s going to be loaning the money. The VA guarantees your loan which means, you know, it’s like an insurance in a way and that they’re saying, “Hey, we’re going to back a portion of this loan if they were to go into default or foreclosure.”

Because of that, you’re not having to pay PMI with your VA loan but it’s also important to know that they’re not the ones loaning the money. They’re just offering that guarantee.

Then you have the lender who you work with, who’s going to loan you the money. There are certain requirements that the VA establishes and then there’s additional requirements that the lender establishes. That 620 credit score is a common credit score requirement that you’re going to see it as established by a lender, not by the VA, because they’re the ones that have a lot more of the risk involved with loaning that money.

They want to make sure that you’re an adequate credit risk, you know, not too risky.

Chris: The 620 benchmark is what’s considered right now the cut off for prime versus subprime. If you follow them, you think about the collapse of the mortgage market and the decline in our overall economy in 2007, 2008.

That type of mortgage, the subprime mortgages, played an incredibly devastating role in that. That 620 benchmark is also tied to that as well.

You know, Harris talked about it before but, again, if you’re not sure where you stand credit-wise. If you already know going in and we’re going to hit on Katrina’s question soon about short sales, if you’ve experienced one of these financial catastrophes or you already have a pretty good sense that your credit’s not quite where it needs to be, contact one of the Credit Specialists and the Credit Experts at the Lighthouse Program. It’s 888-392-7421. They work wonders with Veterans in terms of giving them concrete information and steps they can take to repair their scores.

We work with them countless times and seem people … They turn people into homeowners or help people turn themselves into homeowners.

Harris: I get a notification anytime anybody that I’ve spoken with has closed on a loan in the Lighthouse Department. Already this year, I’ve had six but six from 2013 or five from 2013. One of them was from December last year. So, already within that time frame, they’ve closed five of my borrowers this year and six going back to the summer.

It’s pretty neat to know. I can call some of those folks too and say, “Hey, congratulations. Good job. You stuck it out. Now you get a home.” It’s pretty neat.

Sam: Yes. It’s cool to know that less than a year ago, they couldn’t qualify for a loan and then now, they have a house.

Harris: Yeah.

Chris: Absolutely. Allen, the last thing I would say this to you and just to everyone in general, about the 620 benchmark. In the grand scheme of credit scores and looking to purchase a home, a 620 credit score is pretty incredible in terms of where it is on the spectrum you get anymore like a 720, 740, 760 for conventional, pushing 700 or above for FHA.

In terms of actually qualifying for a mortgage, the VA credit standard that you’ll find among most VA lenders is incredibly lenient. It’s another one of the incredible benefits of this program alone obviously with the ability to purchase with no money down, no PMI, and some of these other cornerstone benefits that have been a part of this since 1944.

I leave it to you before Katrina experienced a short sale last fall, October of 2012, is when it happened. She wanted to know, Harris, how long she has to wait to apply. What things could come in to play to affect her ability to qualify to lead to her loan, getting shot down and what else might she need to do to put herself into position?

Harris: Typically, it’s 24 months, so two years removed from the date of the short sale, however, it’s a case by case. If there is a financial hardship or something along those lines, that can be taken into consideration and potentially move forward. That might be an option for you as well.

That is a case by case. It’s a very unique situation. For the most part, 24 months but it’s definitely worth a shot in talking with one of the loan officers or loan specialists  of the company to see, hey, where do we stand because you might be put in a position where it was your only option or you were PCS-ing and you had to and you got to get rid of it.

I mean, it’s all unique but it is something to talk about. But I would say typically 24 months.

Chris: After that 2-year period, if there wasn’t any extenuating circumstance, if that call comes in, is that something that she needs to be worried about? Is that going to be an immediate black mark on her application or her file?

Harris: No. It’s not at all. It’s actually best for us to know right out front and take a look at that and then know what we’re working with and, as far as that, hey, we’re removed from the 24 months. We’re within our guidelines of what we can do so I wouldn’t be worried about it. We’re not going to see that and say, “Ah. We’re going to hang up with this person. Go to the next one.”

It’s not going to happen. We’re going to talk to you and help you out.

Chris: I’ve never seen this question. I love the way it’s phrased. Marsha, I’m a former journalist so I love the verb that you use. Can I fight the percentage, the APR, that a lender is offering me?

Sam: Yes and no. I mean, you can pay to reduce your interest rate by paying points. It’s not really something that you would fight to get a better rate, just putting money into it to lower your rate.

The current interest rates are looking great, you know, so a lot of people don’t need to do that because they’re so good but if that’s something that you wanted to do, you can look at reducing your interest rate by paying points.

One thing that’s really important to note. Those are the differences between rights and APR. The APR is the overall cost of the loan. If you’re going to work with a lender on purchasing a home, it’s never a bad idea to call several different places and get quotes on APRs because that’s going to give you an idea of the overall cost of the loan, not just the interest rate.

That allows you to compare mortgage products and decide who’s going to give you the best deal.

Chris: It’s a business. I think, Sam, you’re spot on in terms of being able to talk with different lenders and explain to Harris where you are in your life and what you’re looking for and, I mean at the end of the day, you have to make the best decision for you financially.

It doesn’t have to be us. Ideally, it’s someone who understands this program, who understands military borrowers. It’s incredibly specialized product and it really does require specialized knowledge.

Regardless of who you’re working with, as long as you’re comfortable. Not just with the individual loan officer, not just with Harris, but also having a clear sense that this is a company you can trust, that you can work with, that has helped the Veterans over and over again. That, I think, is incredibly paramount.

Sam: I’d chime in and also say, you know, APR shouldn’t be the only thing that you look at. It’s a really good indicator if you know what the fees and cost are going to be but if you have someone that’s going to give you a really great APR and has horrible customer service, that’s not someone that you want to work with. It could extend the time that you’re under contract and it will cause you a lot of additional problems.

You’re going to want to compare other factors other than just APR.

Chris: That’s true. We have a great mortgage calculator on our website, You can find it in the Resources Section. Run some numbers. Look at loan amounts and play with some interest rates and you’ll get a sense depending on what rate range you’re being quoted at the end of the day.

It’s still maybe more money but it may not be as much money as you’re thinking and especially if you’re factoring in like Sam said some of those other intangibles or tangibles for that matter.

That’s something, again, that Harris can absolutely talk you through and walk you hand in hand if necessary.

Harris: Yeah. That’s also one of the things too when we talked earlier about the monthly payment. That’s really what it comes down to as well, you know, when you’re looking at your cost and you’ve gone over that well. If somebody quotes you one rate, if somebody quotes another, let’s take a look at the bottom line and what are you going to have to pay each month for that payment?

That’s really what it comes down to. Also, if rates drop years down the road, you can then always look in to do a refinance which would be a benefit as well and it can go that way if you’re talking about that.

I agree 100% with that customer service part of it. You may work with somebody. They may be able to offer a great rate but you might talk to five, six different people. No one’s really going to know.

Then, you work with us. Your loan officer’s going to be directly … you know, you may talk to three other people with their assistance with things along those lines but they’re going to be working with you the entire time.

That’s what I like the most about it. I’m on the phone all day with all my borrowers and just that relationship that we form, I think, that does play a big role into it as well.

Chris: I find it so enraging. It’s happened twice in the last week. We all hear from a Veteran who says that their lender’s talking to them but they’re PMI-ing what they’re going to have to pay or how much money they’re going to need to put down.

This is a benefit program that’s helped 20 million veterans since World War II. It just makes me want to throw a fist through my monitor quite frankly when I hear about Veterans being told this … not only is it utterly inaccurate but it’s harmful to those who have served our country.

Harris: There’s a general I’m working with. Actually, he’s going to get a call back too. We got him qualified the other day. We’re going to follow up with him when I get back to the office. Another lender told him no.

I have no clue why he was told no. Excellent on credit scores, DTI or debt to income was extremely strong and he was a little hesitant on the phone. I told him I had him qualified. Trust me, we’ll get this paperwork out to you. We’ll send it to you but I don’t know if they just didn’t want to do anything else that day or it’s 5:00 and they got to get out of there. It was around 5:36, so we finished up, got everything put together and sent out to him the next day. I’m sure he’s going to be pumped on that, package arrived and we’ll talk about everything that we need back from today.

I really don’t know why they said no but thanks for saying no. [Crosstalk 00:21:39] helped him out.

Chris: I’m also not sure the last time you left the office before 5:00.

Harris: That doesn’t happen too often.

Chris: Marcela asking about entitlement and eligibility. She wants to know how long do you have to be active duty before you can qualify for VA loan? Is there a certain amount of time frame? Do you want to talk in general about the eligibility requirements?

Harris: Yeah. As far as eligibility … active duty. We have, you know, if it’s during war time, 90 continuous days of active duty. I know a lot of times you’ll get questions about the training. Unfortunately, the act of duty of training doesn’t count and then if it’s non-war time, I always miss this 180 or 181 days, I know it’s right around there of non-war time for active duty and then also it changes, too, if you’re in the reserves. It depends when you get six qualifying years in the reserve. If you had active duty, well, was it federal, mandated. It’s just a lot plays into it, but sure, give us a call and we’ll go over that.

Also, us being able to get right on to VA side and help you get that Certificate of Eligibility that helps out and also, what documents are needed. Typically, DD214 Member copy. Help answer all their questions. It’s all just what you served and when you did.

Chris: Absolutely. What’s the best way to get ahold of you again?

Harris: Get ahold of me the easiest way for most times, sitting at the desk so 800-814-1103 and my extension is 3923. If not, if I don’t pick up, that’s usually I’m on the phone or I’m shoveling my food and my mouth, I usually try to eat lunch at my desk as well. Then, an email, and that pops up in front of my face. That’s at

Chris: Perfect. Erik, I know you said you just changed apartments. You moved recently 18 months ago. You lost your Certificate of Eligibility.

It’s a non-issue. It’s not like a one document that you get and you have to keep it close to your chest your entire life. We can get you a new one. Give Harris a call, send him an email. It takes a matter of minutes oftentimes.

Kristen’s asking about restoration of entitlement. What can we tell people? I know that we could spend two hours talking about entitlement in general but about restoration-

Harris: Yeah. Restoration is the quickest thing. If you’ve used your VA loan before, you’ve sold that house … had a gentlemen actually this summer. He sold his house from Florida PCS to California. Once that house closed in Florida, we got a copy of the settlement statement House Loan Settlement Statement. You get a few different things as far as that. Copy of that,  it was fully executed so everybody had signed it.

It was really easy. I got on the VA’s website, uploaded it, submitted that. They restored his title or his entitlement back up to full eligibility. You don’t have that settlement statement? Sold your house back in 1976. There’s a few folks that we have some contacts over that I won’t share their information ever but they allowed me to email or call.

For some of those situations where there’s no way we’re getting that document and they’re able to help out. Restoring it, we can help with that.

One other thing too, if you had a foreclosure or something along those lines or restoring it, you don’t have to. You can use your second-tier entitlement. Give us a call by pulling that Certificate of Eligibility. We’ll see what amount of the home loan we can go up to.

Also, if you wanted to restore it, you have to pay off that difference. Second tier is probably better, better fit than working out with the rest.

Chris: That’s a concept that confuses people who work in the mortgage industry quite frankly. The bottom line, I think, with second tiers is if you’ve had a foreclosure, even on a VA-backed home, it doesn’t mean you can’t use this benefit again. You might be able to use it right now, quite frankly.

Give Harris a call. Send him an email. He can talk you through it. It might take a little bit of time, and explanation and unfortunately there’s going to be some math involved but, at the end of the day, he will let you know what might be possible in terms of using your benefit again. It’s not a one-time deal.

I know we’ve got just a few minutes left. I wanted to fly through a couple of these. Diego wants to know, Sam, is there expiration date for using this benefit?

Sam: No.

Chris: Good. That was nice and easy. That’s perfect. Raymond was asking about … email asking about co-signers on VA loans. Is there anything you can quickly we can tell him about co-borrowers?

Sam: You bet. Generally, it has to be a spouse or another active duty or Veteran who also has eligibility that’s going to live in the home with you. You can’t just have a parent co-sign if they’re not going to stay in the home with you to use your full entitlement.

Chris: This just came in from Gerald on Twitter wanting to know does the VA loan have to be for a home only?

Harris: It’s got to be for residence. We can’t help you out if you want to buy a farm or anything like that for the loan. It’s got to be for the home.

Chris: That’s stick-built, fourplex as long as you live in one of those units, modular or manufacture. There are different ways to maneuver within that but, yeah, this is about primary residence to see if you’re going to live in full time as your home.

Harris: Absolutely.

Chris: Marsha, this is a tough one. We will squeeze it in as quickly as possible. Does any home qualify for a VA loan?

Sam: No. A lot of homes do qualify but the VA has established a minimum property requirement to make sure that you’re purchasing a home that’s safe, sound and also marketable.

Say, you’re in a town and there’s no log homes except for one and that’s the one you want to purchase. That’s probably not going to be marketable because it’s a unique property.

Also, you know, they want to make sure that there’s no active pest infestations or holes in the wall, just main things that are look … They’re looking out for your safety on those.

Chris: As Rob asks a question that almost five years I’ve never been asked. Rob, really, I would love to know where you heard this. Send me an email at We don’t have to publicly blab about who told you this but he’s asking is it true that you can’t get married for three years after being approved for VA loan?

Harris: I haven’t heard that one before but no, you can definitely get married after you’re approved. It all depends too. If we get you approved for the loan, you know, you’ve already purchased the loan, you get married later on.

Chris: Absolutely. There’s some issues with co-borrowers and that might be what this is really more about that Sam mentioned in terms of being able to count their spouse’s income or things like that but as far as any prohibition against, or impact or effect on marriage, absolutely not.

Get married. It was one of the best things I ever did. I swear. Promise.

We are going to wrap up with appraisals which is a subject that both real estate agents and borrowers always want to know more about.

Julie’s at the point now, she’s under contract. She’s waiting on the appraisal to come back and she’s hopeful to be closing soon. It’s an unanswerable question given where we stand but Julie’s asking what is the likelihood of the home appraising and asking cost. She feels that the comparable recent home sales in the neighborhood that the VA appraiser will use are right around the same price.

Probably best to talk in generalities about the VA appraisal process really quickly. How it works and how the comparables are going to come in to play.

Harris: The comparables it is, it’s a matter of what’s sold recently in the area and that’s up to that appraiser, you know. They’re licensed to go out there and do that. I’m not a licensed appraiser so I can’t look at the comparables and say, yeah sure, we’re going to go ahead and move forward.

We’ll look at those factors but, you know, it’s up to that but look at the comparables. That’s definitely a good first step for you prior to that with your agent. Take a look and see. Make sure things are selling.

Yeah, they’re just going to go further. They’re going to do their report, send it back to us and, you know, we’ll take a look at that. That is one of those things that is up in the air until it comes back in but that’s okay. It’s for a reason.

We don’t want you to go in and purchase a home and you’re underwater already on the home.

Sam: It’s really important to work with a real estate agent that is familiar with the VA loan and on the ins and outs that comes with those minimum property requirements. We have a really great program called Veterans United Realty. What we can do is get you setup with an agent in your area that is knowledgeable with the VA loan.

Once Harris gets you pre-qualified, then he can work on getting you setup with a realter that’s also going to be able to help you do that process.

Chris: Perfect. Any parting thoughts or anything you wanted to pass on before we wrap up this week’s edition?

Harris: The realter thing is huge. Having a realter, especially my shoes, you know, if there’s more of us involved that know how to do the process and know what we’re talking about, having a realter that knows the VA loan, leaps and bounds, makes the process that much smoother.

Chris: Perfect. I wanted to mention one last time our Lighthouse Program. There’s nothing like it out there as far as we’re concerned. It’s one of the best parts about working at this company, to see that the work that they do, week in week out.

If you’re not sure about where you are credit-wise. If you’re coming in with a pretty clear sense that there’s some work to be done or you simply … You have great credit and you want to make it even stronger, give that Credit Expert at Lighthouse a call. That’s 888-392-7421.

They’ll go over your report with you in detail and give you clear, concrete steps which are so tough to find. The dirty secret is you don’t need to pay anyone for them.

If you find yourself incredibly bored or you just want to have a new doorstop, you can absolutely pop online and get a free copy of the 300-page book I wrote on VA loans. You can visit Shoot me an email at I will gladly mail you a hard copy. They’re mostly collecting dust in my office but there is some actual helpful information, I think, that you’ll find.

Any additional questions that you have, you want to know more about getting started or you’re ready to get started right now, how do we get ahold of you one more time?

Harris: Give me a call at 800-814-1103 and my extension again is 3923 or just shoot me an email at The Giger’s like tiger but with a G. I like those GEI folks that are out there.

Chris: Sam, what’s the best way for people to get ahold of you?

Sam: You can email me at

Chris: You can always find us on Facebook at Veterans United Home Loans. My page is VA Loans Insider. We’ve got incredible, thriving engaging communities online where we can talk with people who utilize their company, who are currently in the process. You can learn more about who we are. You can reach me directly at

Again, next Thursday, 1pm Eastern, 12 Central. We’ll be back here for another edition of VA Loan Live. I’m Chris Birk from Veterans United. Have a great week.