Please see above review. Veterans United was wonderful to work with!
The overall experience was def new to me as a first time home buyer and I was expecting a more smoother and efficient process. I was disappointed with the lack of communication and or urgency with the title company and the lenders stepping in and providing the necessary documentation to get the close down in a timely manner. I had to change my day off 3 times due to the closing date not happening on the day it was suppose to and I am glad my job was very accommodating in letting me switch my day off.
I couldn’t have asked for a better team to help me throughout this process. It was a stress free experience thanks to everyone that guided me along the way. My first home buying experience was stress free thanks to everyone at Veterans United
Veterans United was absolutely fantastic from the beginning - to evaluating our credit, pointing us in the right direction to improve upon our credit, providing timely follow ups to ensure we remained focused and on track, educating us to insure we were able to obtain results as timely as possible. Thoroughly explaining the process, educating us along the way and constant follow ups to insure we were content with our progress. We were searching many various areas in Illinois, determined to find not only an affordable home but a home we would love that checked all our boxes. They were quick to find us a realtor for wherever our interests took us.
We were unfortunate to fall in love with a house, which we didn't find out until the seller
had accepted our offer that he was court ordered thru his divorce to sell his house. We began to suspect that the seller was less than pleased to leave his home when his contingency period allotted to find a satisfactory residence came and went. As we really
loved the house we remained vigilant and waited. 5 mos later after the seller's court date he disclosed the judge had ruled that if he provided his ex with half the sale price of the home, he would be permitted to keep his home. It was very disappointing for us to realize that the house we had chosen would never be ours. VU staff were all very accommodating and did everything they could to help us find a new home.
We are very happy with our new home and believe that everything must have been designed to have happened just as it did. Even though at the time I would not have believed that we would have been able to find a better home, the home we purchased is exactly that. Thank you VU for standing by us and patiently guiding us through this search to help us find our new home.
Veterans United Home Loans was by far the best lender we’ve ever worked with. The entire team was amazing. They made everything easy and effortless. Definitely 10/10.
Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!
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We truly appreciate Veterans United and all they have done for our family. Being a first time homeowner and going through the process is always seem to be a bit intimidating. Not only did our team help us each step of the way; they ensured everything was proper and secure for our family.We trust Veterans United and look forward to recommending them to all home buyers.
Ryan and his team were hands down the best part of the home-buying process. I was a bit apprehensive about buying my first home, but they made it easy and guided me through the whole process step by step.If I end up refinancing or buying again in the future Ryan will be my first phone call.
Veterans United made everything easy — answering every question (and there were many), no matter what time of day they popped into our heads! The VU app was excellent too. 10/10 recommend for any VA loan home purchase!
As a Disabled Veteran, Veterans United made the home buying process and online experience extremely easy to follow and were concise in assisting me with any and all questions. Thanks to VU My family now has a place to call HOME.