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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,950

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 32,893 reviews from Florida

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5 out of 5 Stars
Would Recommend

To Scott, Cindy, Erika, Nichole and everybody on the Veterans United Team..... Laura and I salute you all with gratitude and thanks in helping us find and process for a home that we've been waiting for a long time.God Bless,Steve & Laura Matayoshi

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Veterans United is one amazing team, they ensure veterans are treated well throughout the buying process and really work with you in regards to any issues, concerns, and look out for your best interest for mortgage rates!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I would definitely recommend veterans united. The staff is amazing , they work tirelessly, explain fully every step! Jacob Moore and Desi Murray were the absolute best !! I’m very happy with the whole process and happy we have closed on our home

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

The shortest distance between two points is a straight line. The purchase of my new home with the assistance and guidance of the Veterans United team is about as close to a straight line from start to finish as I imagine one can possibly get. Any further improvement in their process, would amount to diminishing returns. My questions were answered immediately and sometimes before they were asked. I was never left wondering and the process moved along as if it had been rehearsed. I did not expect to find my home of choice in less than 6 months time, but understood things could progress much faster than I was prepared for them to and that's what happened. I wanted space, forestry, and freedom from city noise and that's what I have as my very first home purchase.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

The entire loan team was extremely helpful and I’m glad to have them appointed to us to help find a home. We have done this 2 other times in the past and this was the best out of them all. Rachel answered every question, no matter how simple or complicated it may sound. Everyone got back to me in a reasonable amount of time. I appreciate everyone’s hard work and dedication for this process.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

1.5 out of 5 Stars

I have been through mortgage companies and closings before and have never been had to get this much paperwork together. Not only was it like taking my blood, it was like taking the bone marrow too! I stayed on top of things, but every time I got things done and checked off the list of things to do, there were many more things added. It was a VERY PAINFUL and OVERWHELMING process!! There were too many people involved with the process to where I wasn't sure who to talk to at times. I tried to keep in contact with Hana, the loan officer mainly. She was very accessible and responsive through text, email and phone. I did like the app. While there was many things on the list to do, at least I could keep track of it. I also liked how easy it was to upload things in there. The only downfall with it was that it didn't pair with one of my banks.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

A real team and absolutely terrific ambassadors for VU! The team? Randee, Sara, McKenna and untold more!

headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend

The team made a complicated and cumbersome process easy and simple. If I had known it would be this easy I would have done it years ago. 10/10

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

A pleasure doin business with yall.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Mike, Codi and Bianca are the best. They help out every step of the way, and always ensure you are well informed and fully understand the process. This is my 3rd home purchase with Veterans United, and it went smooth and easy this time and every time! I highly recommend working with VU when you are ready to buy a home.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

Allie Levia and Annie K you make the best team together when it comes to buy a dream house, outstanding service, Military Members and family. We could not go through this process without both of you collaboration and Ms. Allie Levia expertise in this matter.We are thankful with the Veterans United. Without a question I will use Veterans United again in the future for refinancing this home and or for transfer my WI home in assumable loan to my son. Thanks Allie, Annie and Veterans United.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Veterans United made it super easy for a first time home buyer. I would definitely recommend them to other people.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

This was my second experience with Veterans United and your team was outstanding.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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