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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,801 reviews
689 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,801 reviews from Kentucky

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5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars

Excellent customer services and very prompt!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4.5 out of 5 Stars

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Bought our first home with Aaron, Jenny, Cara, and Kayla's assistance (sorry if I'm leaving someone out). That's a pretty special thing! We are thrilled.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Everyone on this team was so helpful walking us through this system making it as comfortable as possible, even when glitches happen not their fault., they were patient and so helpful. They truly care about veterans in my opinion. Thanks.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

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Experience first-hand why 360,373 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This is the go to/premier home lending company. Communication all day, every day including weekends. Questions answered instantly. Beat all rates I compared them to. Little to no work on my part throughout the process. Trustworthy and reliable.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

3.5 out of 5 Stars

Still need you all to give me back January's 1600 dollar house payment you were not supposed to take out. It's been over thirty days

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

You all were awesome with buying my new house and providing me with all the information to make everything I needed to do. Thank you.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

His whole team was really great,took time to listen and addressed all our concerns. Great people, would recommend them to anyone who needs a loan. Great job

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

My Loan team made this entire process easy and helped me out anytime I had a question about anything

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

Ready to see for yourself?

Experience first-hand why 360,373 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Sarah was wonderful she made me feel like a person not a number if it wasn’t for her keeping me updated without me asking I would have pulled out of the deal Brett is a nice guy but the worst agent I ever dealt with he seemed to be looking out for the seller interest and himself not me I had to call for updates but he wouldn’t have any Sarah always had them if she didn’t she got back in a timely manner Brett wanted everything at his convenience he never gave any updates that I didn’t already know I would not recommend him for any veteran getting information from him was like pulling teeth I know he didn’t care because he was getting paid regardless I have no complaints about veterans united the team there was great

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Zach and his team were great to work with!!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars

Jake, Doug, and their team were incredible—professional, attentive, and with me every step of the way. As a second‑time customer, I can confidently recommend them to all my fellow veterans.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Amanda and her team were total studs, ready to answer any questions no matter the time of day

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Amanda went above and beyond in the purchase of my new home as I was buying and traveling from another state. If you want excellent service then make sure you contact Amanda.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

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