Well at least four times I called and did not get a reply back within a day from either Katie Rose or the insurance lady. That sucked and is the main reason I would not recommend Veterans United if I had to go through it again.
Overall, my experience was very good with VU. Everything was very organized and easy to follow the process.
Satisfied veteran no issues with The staff service and professionalism... great customer service and support for a disabled veteran
This has been our 4th loan with Veterans United and we could not be happier! It is so very comforting to find a lender that you can trust. Chris Primmer and his crew are outstanding and there service cannot be beat. We are so very grateful for their professionalism and guidance through what could be a very stressful process. They made our experience so easy. They have treated us like family and we value their partnership with us. They are so easy to hand the reins over and take care of the process. We appreciate every one of the Veterans United Team!
The team was very helpful and guided me through the process without any issues.
I would recommend Veterans United to anyone that is looking to buy
This is the 2nd time we have used Veterans United and both times were exceptional. They make the process very easy and are very thorough.
I would highly recommend Veterans United. They truly made my dream come true. They are wonderful people that truly care. Thank y'all again, I can't express enough how truly blessed I am to have had the opportunity to work with Veterans United. Y'all are the best!!!!
Could not have been better. Great team to work with.
Thank You all that helped our team.
There’s a lot of talk on different social media platforms about peoples bad experiences with Veterans United. I am happy to say that I did not have a bad experience at all working with Danny and the team. They made buying a home while in a totally different state, the easiest process of my adulting life. And believe me when I say I never wanted to grow up, you can ask my grandmother, and I was really freaked out about everything that comes with buying a home but Veterans United really did make this the easiest and best experience I could’ve asked for. Like even the people that are just associated with them are really awesome. My Real Estate agent was amazing. She helped me find my dream home and heck even the security guy was pretty awesome. He answered all of my questions and I’m probably gonna work with them because of that. Danny’s team made sure that I got all of the benefits I qualified for and knew about all of the benefits that were available to me and I’m very grateful to him and the team for making sure that I was taken care of. So if you are a first time homebuyer like myself and doing something crazy like moving across the country and only using your benefits to support yourself definitely go with Veterans United. I don’t know if you can specifically request to work with Danny Freeman like I did but never hurts to ask.
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Everyone was great to work with and the home buying process was made so much easier because of everyone. Thanks so much!
This is my second go with VU, in 2015 we used VU and fhe portal was not optional which made it harder to track progress and communicate. In 2024 you guys got it right with upgrades and changes to your service. This was awesome!