Mike, Codi and Bianca are the best. They help out every step of the way, and always ensure you are well informed and fully understand the process. This is my 3rd home purchase with Veterans United, and it went smooth and easy this time and every time! I highly recommend working with VU when you are ready to buy a home.
I have been through mortgage companies and closings before and have never been had to get this much paperwork together. Not only was it like taking my blood, it was like taking the bone marrow too! I stayed on top of things, but every time I got things done and checked off the list of things to do, there were many more things added. It was a VERY PAINFUL and OVERWHELMING process!! There were too many people involved with the process to where I wasn't sure who to talk to at times. I tried to keep in contact with Hana, the loan officer mainly. She was very accessible and responsive through text, email and phone. I did like the app. While there was many things on the list to do, at least I could keep track of it. I also liked how easy it was to upload things in there. The only downfall with it was that it didn't pair with one of my banks.
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
I was not always clear on the remote closing process. The video of the normal closing was helpful, however more exceptional processing could be helpful.
Only one problem occurred in the process,one outdated form almost derailed the closing date.
Veterans United made our home buying experience hassle free and made sure everything went smoothly. Thank you for your excellent treatment of Veterans.
I highly recommend Veterans United for your home buying process. They were clear in both phone, text, email and electronic signing. I always knew where we were in the process. I appreciate ( and it made me smile when stressed) their little celebration emails when we met certain deadlines. I felt that they really cared for me as a client. Thank you!
This is the second time I’ve used Veterans United and I have been very pleased with the experience. Everyone is easy to get a hold of, and communicates effectively. They were always willing and available to help out, I appreciate the service.
Rachel was very helpful in the process and stayed on top of what the next step was. It was very appreciated
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
Veterans United Home Loans displayed professionalism and experience during my loan process. The loan processing team worked diligently and provided timely updates throughout the loan process. I highly recommend them to prospective buyers.
We are super happy with Veterans United and the great service provided by Juliana and her team! Forever grateful for getting us through the process and into our new home!
My experience with veterans united was excellent. Keep helping fellow veterans, you’re doing great work 👍
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Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!
Best company and very easy to work with everything went above and beyond to help us through the process
From recent experience with my loan officer, Ryan Hauser, I can unequivocally state the following:Veterans United prides themselves in hiring staff that possess great expertise regarding real estate mortgages. This company is not only interested in ensuring their company sets high standards to remain an A+ business; but, truly seeks to satisfy individuals considering the purchase of a home, with a specialized focus on those of us who served our country.From initial contact to finalizing the purchase of my home, Ryan Hauser availed himself to anything I needed (including answering all my questions and giving clear explanations when confused). His out-of-the-box thinking, bias for action, and adaptability are just a few great qualities his possesses. And, due to his expertise, the entire process from beginning to end was virtually stress free.Not only do I feel blessed to have come across Veterans United in search of a home, I will most definitely employ them in the future for refinancing when feasible. At any opportunity, I will recommend Veterans United to other individuals, should they be in the market to purchase a home. Thank you!
The team made everything overall run smoothly.
