The entire team is amazing. Top notch customer service..
It was pretty shaky in the beginning. There actually was a point where we were going to pull out of the whole deal because how bad things were going.
Things got better near the end and we finally did get the house. Super thankful that we got the place but in all honestly I would have went to a different company just from all the things we went through in the beginning.
The whole Veterans United team really worked hard to get us our home. We are so grateful to everyone for the work that was put in. We’re so happy to finally have a home for our two cats and be able to start a family.
I have now worked with Ryan twice and he exemplifies professionalism. Ryan is a profound representative of Veterans United and I would recommend Ryan, his team, and Veterans United to every Veteran looking to purchase a home. The home buying experience can be vigorous and stressful but this team understands this and keeps you well-informed with every step along the way. Ryan and his team genuinely care about their clients. No matter how stressed I became, how many times I asked the same questions, what day & time I reached out, Ryan was on the ball. This team keeps the best interest of their Veterans, while remaining professional and objective with their actions. My wife and I look forward to working with this team again in the future and we know who to call!
I had a pretty bad experience the last time we purchased a home. And between Mark &. Team with VU, we couldn’t have asked for a better process. VU did an amazing, amazing job with us, communication was almost daily.
The process with Veterans Home United was incredibly smooth, thanks to their exceptional team. Their professionalism and dedication made the entire home-buying experience stress-free and enjoyable. I highly recommend all veterans to purchase their homes through Veterans Home United. They truly understand and cater to our needs with unmatched expertise.
Please see above review. Veterans United was wonderful to work with!
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The overall experience was def new to me as a first time home buyer and I was expecting a more smoother and efficient process. I was disappointed with the lack of communication and or urgency with the title company and the lenders stepping in and providing the necessary documentation to get the close down in a timely manner. I had to change my day off 3 times due to the closing date not happening on the day it was suppose to and I am glad my job was very accommodating in letting me switch my day off.
I couldn’t have asked for a better team to help me throughout this process. It was a stress free experience thanks to everyone that guided me along the way. My first home buying experience was stress free thanks to everyone at Veterans United
Veterans United was absolutely fantastic from the beginning - to evaluating our credit, pointing us in the right direction to improve upon our credit, providing timely follow ups to ensure we remained focused and on track, educating us to insure we were able to obtain results as timely as possible. Thoroughly explaining the process, educating us along the way and constant follow ups to insure we were content with our progress. We were searching many various areas in Illinois, determined to find not only an affordable home but a home we would love that checked all our boxes. They were quick to find us a realtor for wherever our interests took us.
We were unfortunate to fall in love with a house, which we didn't find out until the seller
had accepted our offer that he was court ordered thru his divorce to sell his house. We began to suspect that the seller was less than pleased to leave his home when his contingency period allotted to find a satisfactory residence came and went. As we really
loved the house we remained vigilant and waited. 5 mos later after the seller's court date he disclosed the judge had ruled that if he provided his ex with half the sale price of the home, he would be permitted to keep his home. It was very disappointing for us to realize that the house we had chosen would never be ours. VU staff were all very accommodating and did everything they could to help us find a new home.
We are very happy with our new home and believe that everything must have been designed to have happened just as it did. Even though at the time I would not have believed that we would have been able to find a better home, the home we purchased is exactly that. Thank you VU for standing by us and patiently guiding us through this search to help us find our new home.
Veterans United Home Loans was by far the best lender we’ve ever worked with. The entire team was amazing. They made everything easy and effortless. Definitely 10/10.
Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!