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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,049

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I started this journey not even thinking I was going to be approved. I decided to give it try and see what happens. I really wanted some questions answered, so I inputted my information and waited. The next day I got a call for Hana Shehadeh. She explained the process and I strarted to get all my forms filled out and the documents uploaded. A few hours later Hana called me and told me that my wife and I were preapproved. I was shocked. My wife and I had been working on fixing our credit and saving some money. Alex Bass set me up with a realtor, Liz Wandersee, who listened to what we were looking for down to the "T". The Saturday, My wife and I went to begin our search. We looked at five or six houses but one just stuck with us. We decided to put in an offer; I mean what the hell right? A couple hours later and some negotiating the offer was accepted (never thought it would happen). Allyson Walker, Hana Shehadeh, Alex Bass and Liz Wandersee made the rest of the process run VERY smooth. I was extremely impressed with not just the work but also the communication and their patience. Being a first time homebuyer, I am sure I was annoying them but I had an amazing team behind me.Thank you every one of you.Cory Clare 5/17/2024

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

0.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend
headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

1 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

I really enjoy working with travis and dawn they are an amazing team and I really appreciate working with the same people who helped me get the house and know the history it so much easier then having to break in new people and bring them up to speed

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend

Would have helped if when I asked about putting money down to lower my payment if they had explained about reducing the interest rate instead of the amount of the loan. Otherwise it was a really good experience. Thank you Veterans United team.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

You are out of this world. You give us an experience that we won't forget. It was an amazing experience.
specially Stephanie, Haley, Rachel whom I spoke with the most.
Thank 😊 🙏 .you.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

From the start bill was full of information that was accurate that happened quick and easy. Bill left no questions unanswered the transition was easier due to the availability of bill.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend

As a first time home buyer, there were a lot of things I didn’t know went in to buying a home. James and his team broke everything down for me and explained everything along the way. They really worked with me and made the process easy for me. Now I’m a homeowner and I couldn’t be happier.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Highly recommend to any veteran, especially getting their first home. The process is a long one, but they've got it streamlined to make it very simple and easy on your end making sure you get your home when you need. The staff is great to work with and they will even work with you after closing and even when you want to sell your home. Overall great experience.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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5 out of 5 Stars
Would Recommend

Everyone on my loan team was so helpful. My wife and I both asked each other how we would have gotten through this process without the professionalism and support of Veterans United! Thank you for making a naturally stressful process so smooth and seemless.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I thought homeownership was out of my reach. Then I found Veterans United Homes Loans. they showed me how possible and affordable a homeownership is. I will all my veteran friends that are looking for a home loan to give Veterans United a call.

headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend

It was a Great Experience working with Veterans United. I’m proud to know that there representing Vets🙏🏾

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

The only team I will work with!!!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

4 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

More Reviews

See all 386,049 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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