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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,052

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Allie Levia and Annie K you make the best team together when it comes to buy a dream house, outstanding service, Military Members and family. We could not go through this process without both of you collaboration and Ms. Allie Levia expertise in this matter.We are thankful with the Veterans United. Without a question I will use Veterans United again in the future for refinancing this home and or for transfer my WI home in assumable loan to my son. Thanks Allie, Annie and Veterans United.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
Would Recommend

Alexis was great!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Veterans United made it super easy for a first time home buyer. I would definitely recommend them to other people.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Thanks everyone

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

I have now used VU twice for both of my homes. VU have always delivered the best services and professionals to aid our family in this turbulent real estate market. Thank you VU and Jordan Powell for your outstanding services! Would highly recommend!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Went wayyyy smoother than expected, based on previous experiences of others. Well done !!!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Veterans United gave me a home and helped me return to my family in Texas while leaving behind my home and friends in Washington. They made a complicated and emotionally stressful process turn into a joyful one by covering every aspect from the sale of one house to the purchase of the next and even the relocation process a breeze. Thank you Veterans United. You guys rock!

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

Well personally, I’ve been overjoyed with this team from beginning to end. Veteran’s United held my hand with care, educating me and reciprocating that one of my experiences was an education to them as well. I’m honestly elated with my experience and absolutely know that I would not have gotten my beautiful dream home realized if not for the guidance this outstanding team showed all the way. They remained on point and made me comfortable. I was in good hands. And if Randy said that was going to happen I trusted him and it came to fruition. I am forever grateful. You guys are absolutely amazing. YOU ROCK! Thank you, Thank you, Thank you. No “I” in this team. My HEROES FOREVER🥰🙏🏾!!!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

3 out of 5 Stars

Need to have more understanding about your customers, we do not know all the language, terms, and procedures it takes to buy a home. I'm 75, wife is 74,you made us feel like crap,shame on you.

Response from Veterans United

Hello Gregory, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.

5 out of 5 Stars
Would Recommend

Thank you to everyone at Veterans United for helping me through out the process in getting my very first home. May God bless you

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

You all did a great job , the whole team , James and Pat Smith

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

Would like to shout out to Emily and Christy of Shawn’s team. They are professional and extremely efficient at the functions they perform. Also very user friendly and responsive to questions and other guidance. Really enjoyed working with them and would recommend all qualified to use them in the future. My sincere thanks to both.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

I was so surprised that within 30 minutes on a Sunday morning I had pre approval for a home loan and I could present it to the seller that same morning when I viewed the house. This was very impressive. Well done Nick. Much appreciated.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Everyone was great to work with! I would definitely recommend!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Helder E.

We were very happy with everyone and how things went

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

More Reviews

See all 386,052 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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