The whole team was great! Every questions answered and the site provided to manage the buying process was great and very easy to use!
Exceptional service and team of professionals
The entire process was spectacular. After many revisions we finally made the deal happen, and all the thanks goes to my VU team for assisting me along the way.
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
Buying a home is stressful, I felt like I knew all the answers in the beginning, but none of the answers in the end… the Veterants United team handled the process well, and we ended up getting a home. I think that’s a win.
The entire home buying process with VU was seamless. Great, friendly and knowledgeable staff.. extremely easy experience buying a home. They made our dream of home ownership a reality. We highly recommend VU!
I would definitely recommend Veteran's United for anyone's home loan needs. More specifically, I would recommend Tommy Heller and his team to any and everyone. They made the home loan paperwork and process easy and efficient as it possibly could be.
Everyone was top notch!
Buying a home was easy.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
The Veterans United Home Loans team were incredible. They took all the stress out of the process and helped me get into my very first home! Each step of the way they communicated everything with me that I needed to know and made the process so easy.
Everyone at VU was terrific. You saved me a lot of money, even with my insurance!!The only issue I had with VU was the underwriting process. Some of the tasks could have been clearer and added extra stress. I suggest re-evaluating all the deeply personal information required, which seemed excessive.Additionally, wire transfers should be allowed from Fidelity. That process was challenging, and in the end, I had to personally go into my bank - not having stepped foot in it in almost 25 years to get a cashier's check. Having to do this only introduced human error into the mix of an already stressful process. With my exceptional credit rating, satisfying the underwriters made me feel I was untrustworthy and left me concerned that the process was rife with potential identity theft. If I knew I'd have to go through the underwriter's process again, I may rethink going with VU.
Whole team was great with communication.
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I was very blessed to have my team as they all worked on my behalf to secure a unique home. I always could count on quick responses to any question by one or another person of my loan team, and so I felt secure in the process. I am very happy today with my beautiful new home, and to have all the kind, thoughtful, and sincere daily effort that they performed to get me here. Thank you all!
I found out a baby was on the way In March and knew I had to move into a home before the baby's arrival. That Friday night I found VA home loans website and filled it out. The next morning, I was preapproved for a loan, and assigned a team to help find the home.
By the next week I was already out looking at houses. Fast forward to the beginning of May I was moving into the house.
I wish I had known sooner how easy this was.
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
Everyone involved were very professional and dedicated. I really felt like they were treating me as if I was their family member trying to purchase a home. Whenever a curveball was thrown our way they worked quickly and efficiently to fix the problem. I will definitely be recommending them to everyone. Thank you guys so much. Please give them all raises. Lol
