Jake was very understanding and helpful of my situation. Being a first time buyer as well as working through being active military while I was PCS’ing. He was proactive and exhibited a high level of anticipation. For example getting ahead of any admin that could be done early and when I might run into issue such as an ROV and what resources I would need to take care of situations like the aforementioned

Jake and his team were awesome. They constantly checked in to explain where we were in the process and to answer any questions. 10 out of 10

Great support from Jake during this process. He was responsive and timely in returning calls and text messages. Thank you Jake, you were the best.

Jake was so incredible throughout the entire process. Jake has a great ability to build and earn trust through his knowledge of the loan process, his ability to explain and break down the process, and his interpersonal skills.

Mr Jake Ferguson is not only knowledgeable, but very professional and has the best customer service that we have ever experienced. Wow, not only a great Veterans United loan office, but a great person, with high ethics.

Jake was amazing from the start he was upfront with everything and has been extremely helpful throughout the whole process!!

We appreciated Jake walking us through the process and providing us with real-time updates.

Jake, Jen, and the rest of the team has made my home buying journey easier than I could ever imagined. I have already recommended them to my piers looking to buy their first home. Jake was also available for me at almost all hours of the day. On and off the clock. Thank you Jake!!

When we started this process we were very nervous to get our hopes up only to get disappointed in the end. Jake had a way of making me feel confident that there would not be any surprises as long as I was open with anything that concerned me. He would then instantly work on our behalf to acquire the information we needed to continually reassure us that we had nothing to worry about. The reason this is important for me to point out is because technically it is not a loan officers job to manage buyers emotions as doing so does not ensure success in making it through underwriting but it did help us stay hopeful and positive during one of the most stressful yet impactful event of our lives! For that we forever be grateful!

FANTASTIC!!!! WHEN WE GOT DISCOURAGED ABOUT A SETBACK, JAKE MADE A WAY AND CAME THROUGH!!!!!!