Ben, the loan officer was very prompt and polite throughout the whole loan process. He worked closely with my Realtor. They both kept me informed of what was needed. And answered all my questions.
Based on the team that I had, I would absolutely recommend them. By the way, I don't believe in perfect scores so this is my top score.
Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!
I honestly would not have been able to get this done without the support from everyone. I travel 100% for work and can visit 3 states in a week...I have 22 Techs I support aside from customers calls. So yeah, I'd recommend Veterans United.
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I had a good experience with the VU team; they were very prompt with my inquiries and addressing all concerns. The initial quote and closing costs, however, did increase from the first numbers.
Super professional and always available to give guidance and assistance. If you cant reach your party and leave a message they will call you back guaranteed
This is the the 3rd home I have purchased using Veterans United. I cannot say enough about how amazing my team was. They were always there for any questions or concerns I had. I felt very supported each step of the way. I would never use anyone but Veterans United when purchasing a home.
The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.
Working with and trusting United Veterans was an experience that I'll never forget. This was my first time purchasing a home with the VA loan and they, kindly, patiently and thoughtfully walked me through the whole process. Everything went so smoothly, despite one challenge with the home's title. The UV team (especially Tim) are professional and experts in their fields in a way that likely can't be matched anywhere else. If you are a veteran and are considering purchasing a home using the VA loan, there is absolutely no other organization or lender I would recommend more. It took less than 60 days, and now I am a first time home buyer. It almost doesn't feel real. Thank you so much to United Veterans! I will be an advocate for life.
Before starting my first home-buying journey, I asked friends and relatives about their experiences and heard about nothing but delays, paperwork headaches, and frustration. My experience with Veterans United could not have been more different. From day one, Mary Davis and her team were right by my side. Their structured to-do list eliminated the guesswork, giving me ample time to gather paperwork and make any necessary appointments and complete tasks without stress. We closed in 30 days flat, and the entire process was smooth, professional, and transparent. I am deeply grateful to Mary and the team for turning what could have been an intimidating milestone into such a positive experience for our family of finally owning a home.
Honestly didn't know if I would ever be able to afford to purchase my own home, but thanks to veterans united they turned my dream into a reality.
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Beth and Nikki were absolutely amazing in making this process go smoothly! They answered every question promptly and directly. They helped us overcome every obstacle and inconvenience without frustration. They even worked double time with their team to ensure we were able to close on time. Can not say thank you enough!
Jeff was amazing! He was very attentive, professional and very knowledgeable. He listened to my concerns and was able to ease our anxiety with step by step guidance of the loan process, offer on new home and closings on both the selling house and the new home.
The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team
Everything on the vu side was easy and straightforward. My case was delayed significantly because of issues with the seller and it was a short sale. Vu held on and helped as much as they could.
We had a house fire that totalled the hous and killed our 2 service dogs and 2 cats. I don't understand why you wouldn't tell us that there's the possibility of a forbearance until the houue is rebuilt to help with all of the expenses without me finding out 2 months later!?!?!?!?!?!
All I have to say is the under writers should really look at the info they have been given before requesting for the same info again prolonging the buying process.
I would not recommend Veterans United when looking to buy a home. Yes, they make things easy with how they basically have all the POCs for each step you have to take in the home-buying process and connect you with those POCs. But besides that, I really wasn't impressed with the quality of service. I would constantly have to log in to the portal and reupload or repeat my explanations for whatever was being asked of me. Then communication became an issue, as some members of my team were out or had other things to attend to, which I understand; life happens, but I think having somebody to fill in or at least address questions is not a hard ask. I also ended up finding out I was going to be due to pay closing costs just days before closing, which is also partially my realtor's fault as well. I really just didn't like the fact that I was basically the last person to know. Overall, not a good first-time homebuyer experience for me.
