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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,568

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,605
4
48,428
3
7,891
2
2,501
1
2,143

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Showing all 255,568 reviews

5 out of 5 Stars
Would Recommend

Veterans United far exceeded our expectations in buying our first home. They were knowledgeable. Gabriel helped us get our credit scores where we needed them to be to qualify and also answered every question we had in less than 24 hours. I never expected our home buying experience to be so smooth and painless. From the stories we have heard from friends and family with their home buying experiences, we were expecting a very stressful and overwhelming time from contract to closing, but Veterans United made this an enjoyable experience.My husband became very ill with COVID-19 Pneumonia during our closing period and Veterans United bent over backwards to help us so we could still close on our forever home. They truly cared about my husband's progress in recovering and even sent me flowers to brighten my day.Kat and Rob were amazing in answering questions and keeping us informed through the entire process. Also, the website was so user friendly, we knew exactly what we needed to do and what the deadline was for each document request or review. If you are a veteran, Veterans United is the only lender you should use. They truly take care of our service men and families. Thank you so much Veterans for everything you did for the Duncan family.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The Veterans United team was right with me every step of the way and kept me appraised of any changes and/or new information they needed to continue processing my loan qualification. Even being out of state was no problem as everything was easily submitted online. They were fast and efficient in getting all my paperwork processed allowing us (my family and I) to close on our dream home on time, which added to our peace of mind while dealing with the stresses of moving across the country. They took what saw as a jigsaw puzzle, and put everything in sequential order making it very easy to put all the pieces together. Jamie Booth answered all my questions thoroughly and made sure to explain aspects I didn't even know I needed to ask about. I would 10/10 recommend to anyone that Veterans United handle their home loan process.

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

This is my second time buying with VU. The first time my loan went through with favorable terms without any issues. This time, VU matched lender credits offered by my builder's preferred lenders in order to earn my business a second time. We hit many bumps along the way that were not the fault of any of the parties involved, but VU and made sure I was always in the loop and taken care of. The realtor I was recommended accomplished more in my favor than I would have guessed was possible. This is a company you can trust, won't ignore your concerns, or try to trick you just to make a sale. When I buy another home, I'll be calling VU first again.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

I came into this a first time home buyer with absolutely no clue what I was doing. The entire team at Veterans United, including the real estate agent they referred me to, were all exemplary in helping me through this process. Even with as difficult as the market has been, my husband and I managed to find a great home and we are truly happy with and were able to breeze through all the paperwork. Anytime we had questions, someone had an answer for us and always fast. I can't imagine going through anyone else for buying a home!

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

As a First Time Home Buyer, Veterans United was outstanding from the beginning to the end and walked me through every step of the process. Veterans United made this a truly phenomenal experience. I just bought my first home every.... I am a homeowner! My Realtor, Kelly is the absolute best! She made my family's dream of owning a home come true.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Buying a Home can seem like a daunting task, but the Veterans United Team has a very streamlined home buying process, Seth Rector and Max Humpf were very informative and helpful during the purchase process, they kept everything moving forward smoothly and I would recommend Veterans United to help any one looking for a home loan!!!

Loan Officer: Seth Rector

NMLS# 1374331

5 out of 5 Stars
Would Recommend

My Loan Team was amazing. They kept me informed throughout the entire process. Responding to all my emails/text/calls almost automatic. Gave me a wealth of information that I didn't know about, got me closed on my first house earlier than the initial date. Veterans United and my Loan Team ROCKKKKKSSSSSS!!!!!!!!!!!

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process extremely easy. They have personnel on stand by to help you every step of the way. Whether it’s obtaining mortgage, executing the process, closing, and setting up all the nuances subsequent to buying a home, VU is there! Would highly recommend!

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

I'm not sure how I discovered Veterans United, but I do know it's one of the best things to ever happen for me. It was 44 years since my last house buying experience, and at that time I had my dear wife to help. She's in Heaven now, but I never felt like I was going it alone

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Hanna worked very hard and helped me with everything needed to get me in my home. As a first time home buyer somethings were confusing but she helped and explained everything to me. She is absolutely amazing at her job and will recommend all my friends and family.

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars
Would Recommend

Working through my loan specialist, Ben Choi, he and his team were able to ensure the closing process worked smoothly and on time. I highly recommend Veterans United for service members looking to secure a home purchase with their VA Home Loan benefit.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Brad and his team are awesome. There are no words to express how much they did for us. From starting with Katie, then Brad, Kara and Jenna all so professional and ready to help in any way they could.

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

They deliver what they promise while respecting my needs. Exceptional communication and understanding.
I didn't think anyone could process a mortgage that quickly and efficiently.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Steven Domingue and the team that took care of our loan were absolutely great in every aspect of operations. None of my questions and concerns were left unanswered. Great team.

Loan Officer: Steven Domingue

NMLS# 1796928

5 out of 5 Stars
Would Recommend
Photo submission from Derrick R.

Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Molly and Abbey were very helpful and speedy with the entire process while making sure I understood each step, and gave clear and concise answers for every question I had.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Christie was a part of Jeff’s team and I dealt with her a majority of the time. She was fantastic and always easy to get a hold of and she was quick with answers.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Joel and. Rachael were easy to work with The VU system helped me follow progress of my loan. I needed to be more tech savvy to get full benefit and use of it.

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Great experience overall, definitely recommend them! Everyone on our loan team at Veteran's United was extremely knowledgeable, professional and expedient.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Brittany Christian was also very helpful in our journey towards the closing on our home.
She kept us up to date on all aspects of the process.
10 out 10

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

with the pandemic going on, Aaron and his team were always there to answer any questions and the mortgage went smooth as could be expected.

Loan Officer: Aaron Madrid

NMLS# 1161632

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Experience first-hand why 194,605 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans homebuyers was a exceptional organization to work with. Their staff was quite helpful and knowledgeable in their profession.

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

This was the best home buying experience. It was hassle free friendly the team that you’re assigned does a remarkable job

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

I would also like to thank Dustin Branson, Justin Brodersen and Megan Washburn for their help. All did a awesome job.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Michael C.

The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

great company to work with, cares about veterans and i would definitely recommend Veterans united!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Daithe Salle did a wonderful job getting g this loan done. Very nice working with Daithe

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

I definitely recommend Veterans United for a homebuyer. The team knows their work.

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

tyler and his team deserve cudos on there hard work and dedication to the process

Loan Officer: Tyler Billington

NMLS# 361376

More Reviews

See all 255,568 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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