I can't thank Ryan Sherman and Bart Townsend enough. We came into this not knowing a lot about how the process was! They were great. Answered every question I had! Not one question went unanswered! They will never know how much we appreciate what they did to get us thru this process! So a big Thank you too all those involved in getting us into our new home! We couldn't be happier!
Great and reliable services. They made the process smooth and easy
Veterans United Home Loans is at the top of the list when it comes to customer service, reliability, respect, & making sure we get everything we need from start to finish! So glad we were able to work with them & would not have changed anything about this company! 100% recommend to any and all my fellow vets!
Jeff was often hard to reach, both me and my realtor had trouble getting him on the phone or to answer emails when we needed him.
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
Good people to have your back answering all the dumb questions and providing support
Overall best home buying experience a first time home buyer could ask for.
Everything went very well overall. I really appreciated the ease of the process and everyone's friendliness. The only problem I had was the final closing documents that I had to sign online for some reason, and for some reason they weren't available until I was already on the road for 20 hours heading to my house. If those documents were so important to sign, then why did it take so long for them to be delivered to me or why couldn't I sign them at closing. Which is pretty much what happened anyways. That was a very small issue, but that is why I didn't give a 10/10.
The whole process felt so much easier than the past home loans we have gotten. VU took care of everything! We are extremely happy having them guide us in our home purchase. Would definitely recommend to my veteran friends and will contact our representative for our future home purchases.
Veterans United Home Loans is a great and resourceful place for Veterans to start their home buying process
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Please continue to use the realtor assigned to me, Hayley Albert, she was amazing.
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Going in as a first time home buyer, the Veterans United team helped me throughout the entirety of my home buying process making it much smoother than I could have even imagined. They were phenomenal to work with, helped answer any questions I had, and were quick to resolve any hiccups I encountered. They even went above and beyond by getting to know my interests and hobbies to send me a personalized welcome home gift.
Veterans United is professional and made it seamless to purchase a home! Highly recommend!Travis, Dawn and Team are awesome!
I won't work with anyone else.
Couldn’t ask for a more outstanding team! You all made our first time home buying experience a pleasant and memorable one! Bravo Zulu to you all!
This has been the most frustrating, nerve racking, most important decision in our lives and Veterans United at the end of the day delivered. I’m sure there are some growing pains and learning opportunities for some people, but they will work tirelessly to get you into the home you want. Thank you, we are home.
