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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,213

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 413,213 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I found VU the easiest company to do business with. It was the smoothest home buying experience of my life. I was very pleased. Everything was organized and seamless. Great customer service!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

I couldn't have made it through this process without the amazing team that worked with me. They offered me guidance and assistance with everything. I can't express the deep level of gratitude I have for each one of them.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

I was pre-approved with Rocket and all i needed to do was provide them with an approved contract on my next home and i would be done with it. But after talking to Ginny and the team at Veterans United I seamlessly changed course and found it to be one of my best home buying experiences. And believe me, after 24 years of active duty and another 13 years of civil service, I needed this break from the hassle. I hope this is the last mortgage i ever have to get, but i know when rates come down, Ginny and the team will be ready to help me with the no-cost re-fi.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

The Veterans United team rocked again! Thanks for everything you all did!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

4 out of 5 Stars
Would Recommend

My experience with Veterans United was unique and modern (precisely the way I prefer it). The online portal and mobile app resources made the process seamless and efficient. Being able to sign and review documents through DocuSign was incredibly convenient, allowing me to stay on top of everything without unnecessary delays. The instructional videos were beneficial, and I appreciated the proactive communication from the team to ensure I had everything I needed along the way.
I was referred by one of my Marine mentors, and I’ve already recommended Veterans United to my Marine family. The support, convenience, and efficiency provided a great homebuying experience.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Great team and very thoughtful! I was a first time homebuyer, lots of questions every day. Every person I talked to answered my questions directly without beating around the bush. A lot of people say the VA home loan is hard and requires a lot, it’s not if YOU as the buyer or seller do your part of the process.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

0.5 out of 5 Stars

I disapprove of this whole process. As a disabled veteran I should be able to go to a company like "veterans United" and be a one stop shop for all of my benefits. I never received a discount on my rate for using your agent and when I asked why I was told because if I was given the credit it would push my loan over the limit. How in the hell does a credit push my loan over the limit. When I used freedom mortgage for my last house they actually completely took the taxes off my house giving me more buying power. I had 3% interest compared to the 7.125 today. And that was 5 years ago. You know what I could literally write a dissertation but there's a 99% chance that nobody's even going to read this so don't give a shit won't ever use VU again it's not like you guys are going to call me to square this shit away and make sure that you know I'm taking care of as the veteran as the customer so fuck you and the fucking horse you rode in on you Democrat.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United to anyone who was purchasing a home own their own. They really got me through, although frustrating at times, they always gave me words of comfort, especially Jeff! I truly love the whole team. Thank you guys!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Overall, as tedious of a process of buying a house is, the entire team answered all questions that we had and made the process easier. I would highly recommend anyone to contact veterans united when buying a house.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

I highly recommend anyone looking for a home loan to go through Veterans United! The loan team is amazing, and the entire process went very smoothly!

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

The team was great, they got back to me right away and even when they were busy I always got a call back same day and all my worries and questions were answered. Couldn’t recommend a better team, they really know there stuff and are in it for the customer.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

As now I am a homeowner I got to say the experience I received from Veterans United has been extremely positive and and informative. They walked me through every step of the process. Reassuring me of the process to come. I would recommend anyone that is buying a home to use “Veterans United”. They really do stand behind what they say..”Veterans helping Veterans. We are family!!

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

More Reviews

See all 413,213 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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