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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

269,670

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 269,670 reviews

5 out of 5 Stars
Would Recommend

My husband who is the Veteran and I just completed a refinance with Veterans United Home Loans and I will be completely honest about our experience with Veterans United. Our situation was unique. We were self-employed and home based. That in itself was part of a challenge and adding that we had some debt and had years ago co-signed some of our daughters student loans made our path to success rocky. But we got lucky. We got Don Smith for our Loan Officer. Don Smith is a rare individual who will go more than the extra mile for you as he did for us. We admit, we spent several months in this rocky process but I assure you it is a far smoother ride for most people because Veterans United does CARE about veterans and their families. So if you have no particular circumstances you won't find a faster, easier, more comforting company to deal with than Veterans United. But if you are like us and do have some issues to iron out, then Veterans United is one of the very few companies that will actually help you get your home or refinance. We had gone to many other companies prior to Veterans United who turned a cold shoulder to us and our unique situation so we know how special Veterans United is. All along the journey, Don Smith stayed the course with us, guiding us, teaching us, and helping us overcome hurdles and in the end we were approved and we closed one day before my birthday which was a SWEET birthday present. Getting a mortgage or a refinance is not for the weak of heart but If you want an experience with a mortgage company that leaves you HAPPY and RELIEVED in the end , call Don Smith at 1-800-814-1103 ext.2909 and tell him Patty sent you. You will see for yourself the difference that United Veterans is over most other mortgage companies.

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

My previous experience with Navy Federal Credit Union was horrific and the communication was non-existent.
Veterans United is the Gold Standard in comparison, great experience. Communication was their priority throughout ensuring that each team member was engaged and doing their part. I really like the fact that there is a specific function for each member and they communicate directly with me during that particular phase of the transaction.

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

I never saw myself as a homeowner, until now. Veterans United helped make a dream into reality and was there to guide me day after day. Trust me when I say, don't waste your time with the companies that don't want to help you. Veterans United cares about you. You did your part serving your country. Let Veterans United help you utilize your benefits, and in a very rewarding way!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Doing a refinance can be quite a detailed, lengthy and sometimes taxing process, but we appreciated the attentiveness of our capable loan team helping us navigate it all. I really liked the online experience of the ‘to-do’ lists and being able to see where we were along the process. It’s great to have it finally done- Thank you all for everything!

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

First of all, let me assure you, that you have made the right decision in choosing VU to help you in purchasing your new home. VU will guide you every step of the way. The lenders are your biggest cheerleaders, they really want you to succeed in you home purchase, so follow their guidelines, and you, too, can and will be homeowners!

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
Photo submission from Patrick B.

Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I bought two houses through Veterans United. The first time my credit was not so good, the second time very good. Both times Veterans was able to get me financing at a great rate. I've had a positive experience through both loans and would highly recommend Veterans United for your home loan needs.

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Other than the $20,000 closing cost on the summary, which eventually went down to $12,000 closing cost (in part because I'm a second time VA loan user), Veterans United did a really great job helping me and communicating throughout the entire process. Highly recommend Veterans United!

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend

This was an outstanding experience very easy very streamlined the individuals knew their job they were very professional and courteous they made this the easiest refinance I’ve ever done. Thank you all so much

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Veterans United Jason Crone is excellent 🎉🙏
Mr. Crone is amazingly organized, focused, integrating his tools, communicating superbly, very timely, amazingly attentive. Thank God for Jason Crone.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Just completed a refi of my house and saved several hundred dollars a month. VU made the entire process very smooth and trouble free. Great people and a great company.

Loan Officer: Nathan Jackson

NMLS# 1223739

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5 out of 5 Stars
Would Recommend

Veterans United was an amazing lender to work with, the entire team was fantastic at communicating with us throughout the entire home buying process.

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Veterans United is the way to go for first time home buyers. From start to finish, they helped me tremendously along the way. Highly recommended!!!

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Veterans United made my first time buying a home a breeze. I would highly recommend them to anyone looking to buy or sell a home!

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Nick & Amanda were always quick to respond by phone or email which made this a great experience from start to finish

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Ronald I.

Working with Meagan and her entire was a pleasure. They made the process easier and understandable. They answered all our questions in a timely and professional manner. Made us feel like we mattered and that our concerns were top priority. The best decision we made was to use VU for our home loan. Thank you so much Megan and team

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

Have worked with Veterans United twice. Both times service has been excellent. They are the best.

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

So helpful throughout the process. Understood my needs as a first time home buyer!

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Very professional and we would not hesitate using their service again.

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

They are always there for you, you dont have to worry about anything

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Overall I’m super satisfied having used veterans United.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I want to be in a commercial with Mr. Riggle!

Loan Officer: Bobby Moss

NMLS# 1125754

Ready to see for yourself?

Experience first-hand why 205,800 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United is the way to go.

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Easy easy easy. Effortless.

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Asias refinancing possible

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
Photo submission from Rikeia V.

Asli Wissmann exemplifies everything Veterans United stands for. She was prompt, polite, and treated me like family. I love Veterans United because of her generosity and support through my home buying journey! She is phenomenal, as a loan officer she is one in a million!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Thanks Veteran United

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

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