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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,975

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,075
4
12,534
3
1,887
2
848
1
631

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Showing all 110,975 reviews

5 out of 5 Stars
Would Recommend

Both Melissa and Jennifer were speedy in getting me the information I needed. They were on top of all the paperwork and were outstanding.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

I was very impressed by the service and product provided by Veterans United. I was assisted by Tina Cigala and her professional attitude is amazing. She, and her staff, were always ready to assist. Thank You.

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars
Would Recommend

This is my second time it went real smooth last year I had trouble and lost a lot of money

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Mireyda and her team where amazing. Can thank them enough for all the guidance and support they offered through the process

Loan Officer: Mireyda Trueba

NMLS# 905768

5 out of 5 Stars
Would Recommend
Photo submission from Natocha W.

My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Easy step by step guidance

Loan Officer: Kirk Jones

NMLS# 1659981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

They were excellent group of professionals that I would recommend to anyone from the arm forces or veteran status .

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Our experience was amazing. Everything was completed in a timely manor. Communication was always clear abd everyone was incredibly friendly

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

The entire Veterans United team assigned to me were a pleasure to work with on my pursuit to home ownership. They were there every step of the way, willing and able to answer all questions I for the purchase of my first home. Josh and his staff were incredibly professional, cheerful, responsive and a pleasure to work with. I am more than greatful for all their support from the beginning to end of my purchase journey.

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

I appreciate that my loan team was patient with me on question that I had, since I am a first time homebuyer. Thank you Katie and Jen.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I thought everything was straightforward and relatively easy.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy S.

It was absolutely wonderful to work with Nick! This is my third time buying a home and first time via email, and let me tell you this was the smoothest, most professional and simply wonderful process of the three!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Having everything online was a huge bonus being that I was working in a remote setting. My wife and I were able to get everything done on our phones and the VU staff helped us out every step of the way.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Fast, quick, and painless throughout the entire process and if there ever was an issue it was handled with speedy results nothing short of spectacular!!!

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Very impressed with how prompt the team was and very excited to be moving into my new home

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

It was great from beginning to end. Such a helpful and wonderful group to work with.

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Offered me the best deal possible.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I worked very closely with Matt Brandt & he was wonderful to work with. He kept right on top of everything that we needed to do from start to finish.

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
Photo submission from Mike W.

Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

The team were friendly and right on top of everything which made our closing date five days earlier.

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

The online account is great and cuts way down on the elapsed time for the next steps to occur.

Loan Officer: Tina Guerra

NMLS# 465979

3 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend

I found having to scan and upload so many documents a bit of a burden.

Loan Officer: Suzanne McClain

NMLS# 459155

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See all 110,975 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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