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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

118,754

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
101,996
4
13,220
3
1,979
2
888
1
671

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Showing all 118,754 reviews

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

It was the best! Specailly during the gov shut down, i was busy going from here and there but my Loan officer managed to stay keep me updated and always worked with me to get everyting up to date

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Eichenberger

NMLS# 369949

4 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Very friendly and helpful

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

This has been the easiest time with the financial portion of buying a house that we have had out of the four houses that we have bought now. The Veterans United team was great to work with and quickly answered questions and processed all of the paperwork.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Outstanding service. When I called my loan specialist he answered almost always answered and when I did leave a message my call was returned promptly..

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Great experience overall. Customer service is most definitely the number one priority.

Loan Officer: Justin Benge

NMLS# 1524876

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Very thorough and always timely.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

My personal experience throughout the entire process from beginning to end was extremely positive. My Realtor was very impressed with both Tina and Nicole as I was. Tina and Nicole were helpful, caring, friendly, thorough, and very efficient. I can’t thank them enough for all of their support and kindness; furthermore, I would definitely recommend Veterans United to my family and friends.

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Very user friendly and great communication.

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Seamless my team worked hard and got me my dream home.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
Photo submission from Kamehsa A.

Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Cameron was a rockstar, and the rest of the team was equally amazing!! They made this such a wonderful experience and we are so thankful!!!

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Outstanding support from start to finish!!

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Jason was awesome

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

I appreciated Dorian however when he had to take a brief leave the other individuals who assisted me were less than engaging. I do not want to give a lower score which would affect Dorian but they were not good at ALL.

Loan Officer: Dorian Henderson

NMLS# 1660957

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See all 118,754 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.