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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

320,584

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 320,584 reviews

5 out of 5 Stars
Would Recommend

I tell everyone I got my forever home from Veterans United every day everyone lives my home

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

3 out of 5 Stars

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey R.

Veterans United was a pleasure to work with. Even with some hiccups along the way everything went smooth as possible. We are now in the house we wanted and highly recommend VU and John Sullivan's team.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars
Would Recommend

Veterans United is a godsend for vets looking to buy a home.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Super great experience will definitely recommend

Loan Officer: Nick Bruno

NMLS# 2024186

0.5 out of 5 Stars

This process was a nightmare and still is. My family has a brand new build with NO power. Our closing date was pushed back multiple times because of lack of communication. We were in a terrible situation and pleaded to close sooner than we did but no urgency was shown. Just not a fun or educational experience for a first time home buyer.

Loan Officer: Nick Kundert

NMLS# 1000911

2 out of 5 Stars

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
Photo submission from David K.

Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

By far the best

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I cannot say enough how wonderful Kevin, Dene, and the rest of the VU team was during our home buying process. We have purchased several homes before but this was the first with VU. I am beyond impressed and grateful for all their hard work and helping my family get into a home so quickly.

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Veterans United Home Loans, will be there with you from start to finish!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Ouk

NMLS# 1723683

2 out of 5 Stars

I felt that when we were well underway in the process I felt that Adam started treating us just like another number. I would ask him several questions via email and he would only answer some of the questions not all. His tone via emails felt as if he was annoyed with my questions. I asked to be added to all correspondence since my husband was out of the country and unavailable but never to be added to any of those emails. No one ever discuss with us the requirement for a check of well-being when executing a power of attorney. Which ultimately held up our closing by hours. Your team was still calculating the numbers for closing after we got the clear to close 10 days prior to closing which also held up closing. This company made the day of closing a nightmare.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Schawo

NMLS# 1965904

3.5 out of 5 Stars
Would Recommend

This is my second time going through Veterans United and unfortunately was night and day from the first time. I went through them for a refinance that took 3 months and a lot of going in circles to close on. There was hardly any communication from my loan officer after I had accepted the estimate. There was plenty of hiccups along the way like documentation the failed to request when I originally bought the home that cause delays. I was really let down by this experience, Especially since my first time was so much smoother.

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey C.

The process was simple, with most paperwork completed online.

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

Loan Officer: Reece Bader

NMLS# 1925945

4.5 out of 5 Stars
Would Recommend

There were a few issues with paperwork clarification but would still recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

More Reviews

See all 320,584 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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