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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
728

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Showing all 129,131 reviews

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars

I came in here not understanding anything. I left not understanding anything BUT we got the home and I’m happy.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

They’re always there to answer any questions u may have an they’re very courteous, they explain everything to u an I love tht when I was having problems downloading documents they offer to send them to my email address. When u call them the call u right back, even texting an emailing. I would definitely recommend veterans home for anyone trying to get home loan their some of the most amazing people to work with.

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

It was a nice experience working with Veterans United Home Loans. They are hands on with assisting you in making sure you understand the process and the necessary paperwork to complete your loan from beginning to end. It was a learning experience with a new technique to me in processing a loan. As a Veteran I felt that understanding the process of buying a home and feeling confident in doing so, was credited to their professional approach and their effort to make sure you met the qualifications for your home.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Time spent was informative and enjoyable - Adam knew the answers to my questions and his explanations were very understandable - I would work with him again if I ever needed to have another home loan.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan process is tedious. Need to stay on top of loan process. Make sure you know all cost associated with loan, Appraisal fee may have 2 or more fees. When your within 2 weeks of closing, contact loan officer to see what is missing to finish loan. (Certificate of Occupancy, etc.)

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Harland

NMLS# 1455484

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Rex N.

Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Veteran's United is the total package when it comes to home loans. The entire loan process was easy and I would highly recommend using Veteran's United when purchasing a new home. We never had a question that wasn't answered in a timely manner. The professionalism was remarkable with A+ customer service. Stefanie Snow is your go to person when looking for a home loan!

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

We had a very great experience with the staff of Veterans United.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I would highly recommend wesley earl and the entire team to any veteran looking to purchase a home on short notice, very smooth and efficient.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

First time buying a home and going through the process and it was easier than i thought and all the credit has to go to Veterans United for always answering my questions in a timely manner and guiding us through till the end.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Zachary is an outstanding asset to Veterans United (VU). He answered my incessant questions professionally, and with aplomb. I felt like I was a member of a home buying team. I always felt (and still do) he had my back! I recommend that he be rewarded in some way for his exceptional skill and customer service. I wouldn't hesitate to recommend VU to any of my friends who are seeking a home loan. Thank you so very much for allowing us to have the chance of working toward completely owning this house. Very Respectfully, -Duke & Dorothy West

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
Photo submission from Ekwele N.

I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I believe that every Veteran that is looking to purchase a home should go through Veteransunited because I know they are the very best in helping you obtain your home!

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

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See all 129,131 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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