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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

111,136

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,216
4
12,551
3
1,889
2
848
1
632

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Showing all 111,136 reviews

4.5 out of 5 Stars
Would Recommend

Very easy to navigate online and keeps you on track on the way to purchasing a home.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

none

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
Photo submission from Natocha W.

My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.

Loan Officer: Johnny Mitchell

NMLS# 1116244

3.5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Very easy and understanding website to use.

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Easy, Pleasant experience.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

When the contract was originally accepted by both parties the 4.6% should have been locked in. Instead we ended up with a 4.99. This is difficult to understand especially since the credit was not checked again. Otherwise the experience was top notched.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy S.

It was absolutely wonderful to work with Nick! This is my third time buying a home and first time via email, and let me tell you this was the smoothest, most professional and simply wonderful process of the three!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Outstanding

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

I would like to thank Bo Clapp an the Veterans United Home Loans for all of their help and kindness in the process of getting me a home loan.

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Will be send potential clients your way

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
Photo submission from Mike W.

Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Stefanie was great in handling our original loan and super great with our refinancing.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

They explained everything thoroughly and made things as easy as possible.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Extremely helpful.

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend

Working with Ashley and her team was an absolute dream. Any truths to the horror stories I had heard about home buying never came close to fruition. All I had to do was provide information and they took it from there. If the ratings scale went higher than ten that's the score I would give them!

Loan Officer: Ashley Cook

NMLS# 1106948

4 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

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See all 111,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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