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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU →
63,948 Total Customer
97.8% Would Recommend VU
to Friends and Family
4.7 out of 5 Average
Satisfaction Rating

Showing 63,948 Service Member Reviews from All States Since 2013

  1. 5 / 5
    Would Recommend

    Veterans United and the team of Tom Champion and Jennifer Simms were very professional from the beginning until the very end. My process was a 2 year process because of financial issues and foreclosure. I reached out to Veterans United for assistance and solutions. I received a call back from Tom Champion and he was very professional and honest. He told me that it may take a couple of years and that I needed to be very patient. When the time period lapsed Tom reached out to me again and informed me that I could begin searching for a home. I was never sold any false hopes or dreams. Tom was very upfront. The closing process was becoming a little unbearable, not because of the Veterans United team or myself, but because the builder was not responding or providing documents in a timely. Tom Champion and Jennifer Simms reassured me that they would do everything they could to ensure I closed on the home prior to deployment which was 10 days away. I closed on my home in the next couple of days and had enough time to get my family situated prior to deploying.

    Once again I would like to thank Veterans United, Tom Champion, and Jennifer Simms for their professionalism, customer service focus attitude ensuring that I will have a stress free deployment.

  2. 5 / 5
    Would Recommend
  3. 4.5 / 5
    Would Recommend
  4. 5 / 5
    Would Recommend
  5. 4 / 5
    Would Recommend
  6. 4 / 5
    Would Recommend

    Trusted lender, responsive, and offered a great interest-rate. Closing occurred timely

  7. 5 / 5
    Would Recommend

    Quick and easy home buying process!

  8. 5 / 5
    Would Recommend
  9. 5 / 5
    Would Recommend

    In dealing with United Home Loans I felt that they were very precise with everything. There was more paper work that I have ever seen in my life but after a while I began to realize you were looking out for your company and I felt that you was looking out for me as well. I am a very proud veteran in the Vietnam era and I recommend
    every veteran to purchase a home through Veterans United Home Loans.
    Thank you very much for giving us this chance to purchase a home through Veterans United Home Loans.

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  11. 5 / 5
    Would Recommend
  12. 4 / 5
    Would Recommend
  13. 5 / 5
    Would Recommend
  14. 5 / 5
    Would Recommend
  15. 5 / 5
    Would Recommend
  16. 3.5 / 5
    Would Recommend
  17. 4 / 5
    Would Recommend

    When they tell you NOT to make a purchase that will show up on your credit DON'T, it could mess up the whole process. What I didn't know they stands until the very last day when you have signed your contract.

  18. 4.5 / 5
    Would Recommend
  19. 5 / 5
    Would Recommend
  20. 5 / 5
    Would Recommend
  21. 4 / 5
    Would Recommend

    This was a good experience . Always keep the communication lines open and you will have the valuable positive experience that will place you in a home.

  22. 5 / 5
    Would Recommend
  23. 4 / 5
    Would Recommend
  24. 5 / 5
    Would Recommend

    We have been very pleased with this company and would definitely use them again!!

  25. 4 / 5
    Would Recommend

    Be patient.

  26. 5 / 5
    Would Recommend
  27. 3 / 5
    Would Recommend

    I would prefer a local team to have the face to face as well as more of a personable group of people who know your case from start to finish and not having to restate your case every time you talk to someone.

  28. 4 / 5
    Would Recommend
  29. 5 / 5
    Would Recommend

    If you are looking for a great team of people who see you as a family man (or single man), there is no other place to look! Veterans United knows how to do things the right way, and prepares you for any possible outcome. They are more than just a team of lenders, they are my friends!

  30. 5 / 5
    Would Recommend
  31. 5 / 5
    Would Recommend

See all 63,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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