Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

119,060

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
102,267
4
13,252
3
1,982
2
888
1
671

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 119,060 reviews

5 out of 5 Stars
Would Recommend

From application to closing Veterans United was professional, courtesy and timely in answering my many questions and addressing all of my concerns.

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Neal was amazing !

Loan Officer: Neal Roeder

NMLS# 35339

3 out of 5 Stars

At times they seemed to be very disorganized. At the last minute I was asked questions that were originally brought up about a month earlier. This action caused a delay in our closing which cost us to lose several days in moving into our new house. Also, I had requested that my middle initial be used on all documents which was honored at first. However, at the closing, my middle initial was not on the closing documents. I was instructed to sign the documents as my name appeared on them. Have you ever tried to sign your name in a different way to what you have done it for at least 65 years and as many times as is required on closing documents? It was also very evident that the underwriter had no clue as to what being a full time RVer meant, and that the previously mentioned questions had not even been considered.

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Great experience thru the process. Nobody is perfect but they were perfect in resolve. :)!

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

I' be got to say Mr. Bowman & Ryan were gentlemen and great help. They were easy & great to work with. They explained everything in detail. I also want to sat the receptionist Was also grea o work with. Thank y'all for all the help. God Bless yall.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was so easy to deal with! The website was extremely user friendly with its easy to navigate layout and ability to upload all of our important documents.

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Everything was very clear and prompt. A very helpfull staff.Thank you all.Sincerely Bob and Jill Vuilleumier

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Great company to work with.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

Great team work. Great to work with!!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

4.5 out of 5 Stars
Would Recommend

The only reason I put a 9 not a 10 is that there was a few times that I had trouble with communication and got very nervous about what was happening. A few days here and there where I worried what was going on. We often missed each other on the phone, I have crazy work hours, and my seller wasn't always cooperative so the process was slowed down a bit and I am an anxious person in general. Overall it was a very positive experience and I appreciate the help. I am sad my loan is likely going to be sold in the next couple of months and would prefer to keep working with VU on my mortgage as not just the originator but ongoing bank.

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

I would definitely recommend VU to whomever is looking to purchase a home.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Everything was excellent

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Will Lewis and his team worked very hard to make this process move as smooth as possible. Exceptional work well done.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Amanda on Brandon’s Team was/ is absolutely superb. Within two weeks she was able to guide me to closing, on a very tight schedule. She was absolutely dedicated to ensuring I had a great customer experience. Brandon jumped in when needed, and I feel the same about him as the leader of his team.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

GREAT!!!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

We had great service from start to finish great people to work with

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
Photo submission from Kamehsa A.

Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Mikal Slatton

NMLS# 1670442

5 out of 5 Stars
Would Recommend

The most professional and best service i have ever received from anyone in my life. She truly cared about getting me a house and everything.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Friends and family, veterans United is where it’s at. No hassle, fast results and easy transactions. They are as fast as you are when uploading required documents for the checklist. Stay on top of that and you’ll be sitting in your living room in no time yelling at the tv because your internet is slow and your just lost a match in PUBG! Lol

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

Start your journey today!

Let’s Go!

See all 119,060 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.