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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

325,201

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 325,201 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

It would have been nice to see a bar with milestones and whats required at each milestone.

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Only issue I had is there was multiple people that was trying to help and half the time I’d forget which one I was talking too. Because I would get text messages from like 3 different ones in a day. I know they were all trying to help but got a little confusing when it all came from the same number!

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Antonio J.

I had a great experience with Veterans United, everyone was professional and they absolutely knew their jobs, so that made the house buying process easy for me. Thanks for the hard work.

Loan Officer: Devin Perkins

NMLS# 1737394

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Brian and Lori were AMAZING through the whole experience! They made the process of buying a new home SO very simple and BEARABLE. We needed to close a bit earlier than originally scheduled because of the timing of the new school year and they made it happen. Lori worked and pushed hard so that our Abbi, who is autistic, could start the new year in her new school instead of moving after school started. This is a HUGE thing to our family because Abbi doesn't well with change. As of right now we are in our NEW home and she is adjusting well! We can't think Brian, Lori, Joedi or Veterans United enough! WE HIGHLY RECOMMEND Veterans United, they are a well oiled machine!!! Semper Fi!

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Cal and the team at Veterans United made the homebuying experience very streamlined. They answered all my questions and were very kind and helpful.

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

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5 out of 5 Stars
Would Recommend

Loan Officer: Josh Hulen

NMLS# 1925263

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Would Recommend

The level of customer service I experienced from the very beginning was amazing. Buying a home is an overwhelming process, especially for a first time home buyer like myself. They simplified the process and answered the thousands of questions I had for them without hesitation. I truly felt like a valued customer from the online application through to closing on the home. When shopping around for the best interest rate, i normally prefer to support the smaller, more local businesses. However, the customer service provided to me by VU is what sealed the deal.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
Photo submission from Philana P.

Veterans United was a Godsent lender!!! Team Patton representatives were top-notch. Special thanks to Eric Hermann and Brandon Willis who made my process seamless. All of my questions were answered promptly. Every Veteran needing a home should try Veterans United. Thanks to the entire team...you were awesome!!!

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Mystle Schellhorn my loan officer has been the most resourceful and understanding loan officer in my 25 years and five separate lenders, including Navy Federal Credit Union and Rocket. Over the past year Mystle was my single source loan officer who helped with honest guidance before making the right choice about home loan or refinancing options, even after changing my mind it seems like every month. Mystle should be in a more valuable position to reach more Veterans. Thank you so much Veterans United for finding and retaining good people like Mystle. I look forward to working with your team again in the future.Bill Green

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Veterans United extended prompt, thorough, meticulous loan processing. They answered all of my questions and calmed all of my anxieties throughout the entire journey start to finish. Excellent experience with Overall A+ Customer Professional Support & Service.Nannette

Loan Officer: Josh Shaw

NMLS# 1803790

4.5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Veterans United made our home buying easy and fast! My team of Megan, Erin and Brianna were awesome in every step of the way! I highly recommend VU to any of my Military brothers and sisters! I can now say, I am a Proud Veteran Homeowner!

Loan Officer: Megan Crocker

NMLS# 1902220

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5 out of 5 Stars
Would Recommend

Call Aaron Thomasson if you are buying a home. You’ll be working either the best!

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

If it wasn't for Carma and her team I wouldn't have the home always dreamed of.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Veterans United has a great system in place to make the homebuying process simple.

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey R.

Veterans United was a pleasure to work with. Even with some hiccups along the way everything went smooth as possible. We are now in the house we wanted and highly recommend VU and John Sullivan's team.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Vance

NMLS# 2146716

More Reviews

See all 325,201 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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