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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

261,292

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 261,292 reviews

5 out of 5 Stars
Would Recommend

I originally purchased my home using Veterans United Home loans, and Bobby Moss was specialist I worked with. They are the best, made everything so simple and easy. Never had a single issue. Veterans United Home Loans, and Bobby Moss and his team are the greatest and I would highly recommend them to anyone who may be looking to purchase a home either first time or otherwise. They direct and guide you through the process no matter where you are in your home buying process. I recently refinanced my loan for a lower interest rate and it was a breeze.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Buying our first home while being out of state was unfamiliar and stressful territory for us. Thanks to Veterans United, the process was so easy! We started our loan process with another lender and after facing so many issues, VU had no problem taking over, getting us quickly approved, and cleaning up all the messes left behind. Everyone was very personable and friendly, and our loan officer was always available any time we called with questions. Thank you for making our home buying experience so pleasant!

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Being a combat veteran was always frightening, you never knew what, where or when you life was going to end.. Mr. Schultz was a breath of fresh air, he made everything clear as to my home loan and it happened exactly the way he promised. They did not make promises they could not keep and I appreciated that. From a 100 percent disabled vet to a homeowner as a result of Mr. Schultz's efforts. What a team leader ! a great guy( Please use only my first name)

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Kate Haarmann, Shawna Brooks, and the rest of the VU Concierge team made everything go soooo smoothly. I basically didn't have to lift a finger and they helped secure necessary insurance for my new home and autos. Shawna even provided proven fishing holes for my new location! Kate kept me apprised of every aspect of my loan process from appraisal to title company. I felt like I had a whole platoon assisting me on this home purchase!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I absolutely LOVE how my team with Veterans United Home Loans walked me through the home buying process. I’m a first time buyer and everything was new to me. Stacy Sumpter really kept me updated with everything. My husband was put of the country but with my team, I never felt like I was doing it alone. Thanks you so much Veterans United Home Loans. You’ve made my dream home come true.

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
Photo submission from Venus M.

I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Veteran's United Home Loans is our family! We have been with Veteran's United since about 2003. They are professionals to the n-th degree! We could never see ourselves doing business with anyone else! We highly recommend that any veteran whether purchasing or refinancing their first or 4th home to go with them. Satisfaction guaranteed!

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I highly recommend United Veterans when it comes to purchasing a home. They made the process very easy and gave us the best home buying experience we ever had. This is the 4 th home we have purchased in our 25 years of marriage. Hopefully the last for a long time! Thank you United Veterans!!!!

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Working with VU was a great experience. Jon and Bobby from VU were professional and worked tirelessly on our behalf. They made the process easy for us, answering any questions or concerns we had immediately. We are grateful to have worked with Veterans United and most strongly recommend them.

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
Would Recommend

Our experience working with Veterans United was exceptional besides having a bad real estate agent. Our loan officers and loan coordinators were top of the line and helped us any time we needed it. They were extremely professional at all times and never left us in the dark about anything.

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Zach informed me of other loans they offered, I am getting into rental homes and that he may be able to get assist getting me one for them. I would definitely work with Zach again, and hope to work with him a lot more for future investment properties.

Loan Officer: Zach Huckabey

NMLS# 2026797

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5 out of 5 Stars
Would Recommend

For a first time home buyer that had no idea what to expect this process was very smooth and I believe that that is largely due to the team that I was working with. I’m so happy and I appreciate everyone so much!

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend

NewDay would not even talk to me. But, Veterans United we’re eager to working with me. And, the people at VU are very knowledgeable and friendly, yet professional. Great people to work with. They are the best!

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

My team took great care of me every step of the way! From the moment I was first interested in buying a home until I closed on my home they were always reaching out and keeping me updated. I'm very thankful!

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Got us a home in a sellers market and close within 30 days. I communicated mostly with Rob Deleeuw and Kat Spellman, they are an outstanding group of professional and will give you all the facts upfront.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Photo submission from Eugene D.

I had the best experience throughout; this my second home (sold my first) and the difference is night and day. I absolutely recommend Veterans United, can't beat the rate either. The entire Veterans United team is so professional in what they do, I am so grateful I chose Veterans United to establish my goal of owning a permanent home to live in! Best decision I have made in a long time, thank you Veterans United!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I actually worked with Justin Owens and Jaclyn Shaw. The two of them were resilient, professional and answered all my questions. Great customer service. I’d give both of them a 10!!!

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I will continue to recommend VU to all of my friends and family because they really are a great company to work with. Very simple and easy process and I very much enjoy working with them.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The professionalism from Veterans United is ABOVE any other home loan agency we have dealt with over the last 45 years. Veterans United ensures the BEST QUALIFIED SERVICE to ALL!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

This company is the real deal. They know veterans, they know the VA process and talk with you not at you. Highly recommend giving them a shot to prove it to you.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I am happy that Brad was my loan specialist. I had a great experience with him. Always kept me informed. I would choose u all over again. Thanks so much

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United. In fact, I did and had 2 others I work with use them as well and they loved the service as much as I did.

Loan Officer: Charlie Holsten

NMLS# 1721617

Ready to see for yourself?

Experience first-hand why 199,140 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United are the best. Follow their lead and you will become a happy homeowner. They definitely know what they are doing.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

We had a wonderful experience using VU and couldn’t have asked for anything better!! Thank you so much.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Dava and her team are the most awesome tam to work with. Nothing hidden always up front with everything.

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
Photo submission from Ronald F.

Even though it is a long-drawn-out proposal until closing is complete, don't get frustrated. Veterans United keeps you informed about where everything is at and answers any questions you may have. Highly recommended. Very pleased with United Veterans and the home I was able to purchase in my retirement

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

My second time working with Heather. I came back to her for my refinance because I could trust her.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Overall everything went great! Everyone was very helpful, polite, and knowledgeable. Thank you!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Amazing customer service, support, and timeliness. Would recommend to any veteran! Thank you!

Loan Officer: Caytlyn Smith

NMLS# 1822504

5 out of 5 Stars
Would Recommend

I would highly recommend Steve and his team for anyone looking to purchase a home or refinance!

Loan Officer: Steve Kincheloe

NMLS# 328305

More Reviews

See all 261,292 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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