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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,183

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
153,446
4
40,330
3
6,622
2
2,054
1
1,731

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Showing all 204,183 reviews

5 out of 5 Stars
Would Recommend

I prefer the text feature that his team uses. If my intended recipient was on another phone call or out of the office, the text service they had insured my question was addressed by someone on Jared’s team in a reasonably expected time.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Please make sure the property you buy is really what you want ask friends and family what they think.

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

4.5 out of 5 Stars
Would Recommend
Photo submission from Eugene G.

My loan officer and the members of her team were great. We are very happy with our new home.

Loan Officer: Jodi Coons

NMLS# 1464854

2.5 out of 5 Stars

I understand that the company may be busy at this time, but I did not feel like a valued customer throughout the process. I feel like I had to jump through a lot of hoops to give you my business when it could have been avoided. On a good note, I really enjoyed the accessibility of the website and how easy the pre-approval was.

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

If anyone is looking for a great lender, I'd definitely recommend Veteran's United.
They made the home buying process less stressful. Having knowledgeable staff, that always made time to answer our questions in regards to getting financed and providing guidance the entire way through the home buying process. 100% recommend.

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Senior Production Manager: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United! They are professional, knowledgeable, efficient, and assisted me every step of the way in the loan and home buying process! I would definitely recommend them to anyone looking to purchase a home!

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United made the whole experience of buying a home seamlessly and I felt at ease during the whole process.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

My home buying experience was very smooth and my Veterans United team were fantastic!

Loan Officer: Daniel Lowes

NMLS# 186468

2.5 out of 5 Stars

I think Veterans United would be great for military members stationed in the US. I wouldn't recommend them for those that are trying to purchase a home from overseas or for first time home buyers. Their support is based mostly on mostly telephone calls. We ended up spending a lot of time and money on international calling for issues that could have been resolved via email. When we did handle things over email it would take a couple of days for them to respond to my emails and when they did many times they would not address my questions or concerns.

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

very nice people, friendly and helpful, I could do everything I needed on my phone.

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Veterans United is a very good Company determined to achieve a very pleasant experience for all of our Veterans and make their dream home become a reality. Thank you Veterans United for all you did for my family.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Great for first time home buyers!Everything was extremely simple and straight forward with regular communication between myself and my loan team.Harris G (my loan specialist) was extremely helpful and responsive. He answered all of my questions and regularly checked in on the progress of my paperwork. All of this made my first home buying experience super easy and simple.Closed on time!

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Our whole experience has been amazing. Everyone was friendly and helpful through everything. All communication was done quickly and uploading documents was simple. I’ve already told my brother-in-laws to use Veterans United when they get ready to buy!

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

When they hire an inspector they should make sure he knows how to do a good job.

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

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