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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,998

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,506
4
36,097
3
5,989
2
1,843
1
1,563

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Showing all 175,994 reviews

5 out of 5 Stars
Would Recommend

Great service, the loan team made the buying experience easy.

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bitner

NMLS# 1374361

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

0.5 out of 5 Stars

I am very disappointed with Veteran United Home Loans. The process was made more difficult by the lack of information and communication the Veteran United Team shared with me. The constant mistakes by the team were especially frustrating. There were mistakes on every document sent, including the final closing document at the closing table.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
  • Featured Review from
  • Army
Photo submission from Alex A.

Thank you Veterans United for making this journey an easy one. As first time homebuyers, we don’t know what to expect but our loan team especially loan officer Rob Weigand made sure that everything was in order and that we will soon have a home we can call our own.

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Nick was extremely helpful. Always maintained a professional manner. Very proficient and knowledgeable.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

As a first time home buyer I didn’t even know where to start. My wife and I began the process by applying to various lenders. We quickly decided to go with Veterans United. Veterans United was a one stop shop. They were friendly, fast, easy, and knowledgeable. Not only did they give us the lowest rate out of anyone, but set us up with an outstanding real estate agent who was a veteran himself. These guys are very familiar with the VA loan, and mortgages/real estate overall. Highly recommend.

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

The team worked fast yet efficiently. This first time home buying experience went very smooth with the help of my team. I am extremely pleased with my experience and highly recommend using Veterans United Home loan!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Veterans United, has made buying my new home the easiest major purchase I have EVER made. My team kept me fully informed and assured all was complete in a timely manner. Thank you to Anne Kuster and her team for a job only dedicated professionals can do. Job well done.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Everything was ready and went very smoothly

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Jamie and his team were awesome. The whole process was quick and easy. I highly recommend him and his team. I am very pleased with the purchase of my new home.

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Courtney helped us through the entire process by explaining what we needed every step of the way. Every time I felt overwhelmed, she reassured us that we were going to be ok. I want to thank her for her outstanding dedication and help she provided

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Very Thorough as it should be, and a great benefit opportunity for Veterans.

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend

Terry, Justin and Bridget was exemplary in the process of us buying our house! Very responsive. Very dedicated.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Victor P.

If you are a veteran looking to buy, use Veterans United. They worked wonders with our credit rating to put us in a house. Thank you.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Always a pleasure working with John. VU makes everything easy for the customer.

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

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See all 175,998 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.