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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

161,017

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,682
4
33,620
3
5,573
2
1,714
1
1,428

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Showing all 161,017 reviews

5 out of 5 Stars
Would Recommend

Thank you Veterans United for helping me buy my first home!

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I would and have RECOMMENDED Veterans United to anybody looking for a VA LOAN. MY REAL ESTATE AGENT COULDN'T BELIEVE HOW FAST THIS WENT THROUGH AND HOW SMOOTH IT WENT. Dan and Bri are one helluva team. I only wish I were in the same state so I could shake both of their hands and tell them in person how great a job they did and how much I appreciated it!

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

We've had a great experience in getting our home through Veterans United! Thank you for making it happen for us! We are grateful to all who helped us with our homebuying process!

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
Photo submission from Vernon K.

Stress free. They kept me well informed and never missed a beat. Mystle really stands out. He positive attitude and willingness to help anytime it was needed was key in this stress free transition.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Super service by a super team

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Even if it was the only experience I’ve had with purchasing a home, best experience indeed. I only can imagine the stress to go through the process of selling a place. Would utilize this team again in the future.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Dave and his team once again, did a phenomenal job assisting us with our new home purchase and the refinance of our investment property. Not only are Dave and his team very pleasant, they are also very efficient at every step of the process. We are so grateful to have found Veterans United and we will refer friends and family time and time again! We want everyone to experience buying a home with Dave Munns at Veterans United!

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

I highly recommend any veteran to contact veterans United for your home purchase. Go ahead and get your documents ready and as soon as you contact Joe Newberry, send you docs to him. You will be glad you did. Work with Joe, and be diligent and always be honest about your financial responsibilities. Veterans United will go leaps and bounds for you. Just give them a chance.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

I am a difficult man to impress but James Walrod and Veteran United did just that. His professionalism and directness gave me a sense of ease throughout the process. Any questions I had were answered to my satisfaction (not an easy feat) and in a timely manner. Veterans United's web based checklist was simple, direct, and easy to understand. Not only would I recommend Veterans United to another potential client, I already have. If I had one complaint at all it is that I did not hear of Veterans United until well into the home buying process. Things would have been much easier had I started with them.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

I loved my experience with Veterans United. I would definitely recommend everyone to pick them. They made our home buying process easier.

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Kevin and Ashly were amazing.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
Photo submission from Dustin H.

From start to finish Vet United was awesome. From working with Kindra to working with Mitch ans Jessica it was all around a great experience. I would highly reccomend other Vets to use Vet United.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Being a first time home buyer, I did my due diligence and ultimately chose Veterans United for my home loan. Everyone at Veterans United treated me like I was their number one customer. They provided a lot of information, explained all of the nuances of home buying, and made sure that I didn't make a hasty decision in a home. Top notch service from the Loan Officer to my real estate agent. I would definitely recommend Veterans United for all VA home loans.

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Veterans Home loans are outstanding. Very good company. Thanks!!

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

If you are in the market to purchase a home, call Veterans United. They are the best.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

I was dreading going through this process. But Kayla Thoenen was so helpful. She stayed in touch and helped me get through every step. Her assistant Andrew was excellent to work with and very helpful. This whole process from start to finish was amazing. Thanks guys, because of you I’m in a home I dreamt of.

Loan Officer: Kayla Thoenen

NMLS# 1548073

3.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

3.5 out of 5 Stars
Would Recommend

Jeff Ousley started my process and he was outstanding. He was with me all the way to the end of me closing. I actually consider him as a friend. Taylor was outstanding as well she was professional and motivational even though the set backs from the underwriter...

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Only one small quirk. The requirement for a water test chain of custody was not made clear. This forced us to repeat the water test multiple times. Expensive and inconvenient. This delayed closing by 4 days and cost me several hundred dollars extra. Please inform buyers that the water test must be both taken and transported by an uninterested third party.

Loan Officer: Carma Bittle

NMLS# 1366915

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See all 161,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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