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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,159

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 423,159 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

“To do list” makes it much easier to remember during days feeling overwhelmed while multitasking other daily activities. Highly recommended to stay focused throughout whole process.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Our finance experience went pretty smooth, when I had questions or something that I did not understand Kenny and his team were eager to explain them to me in terms that I understood.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Kenny B.

What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

The first time I worked with Veterans United Tommy was amazing at helping me navigate the process, I was a young bachelor just out of the Navy and it was all overwhelming and he helped me figure it out. I remember my first conversation with Tommy I was in the parking lot at McDonalds relocating cross country after getting out of the military unexpectedly and I kept saying I had no clue what benefits I had or where to even start. I was still on administrative leave pending my medical separation and Tommy kept telling me it would be alright and he would get me through the process. It’s that incredible support and service that brought me back to Veterans United this time around. And don’t you know it they stepped their game up even more the second time around. Here we were relocating cross country again and this time with a wife and a 15 month old son trying to figure it out again. And the concierge program that y’all added was incredible. I honestly think any veteran would be foolish not to work with Veterans United. Twice now I’ve been against the wall trying to figure out these cross country moves and twice now Tommy has bailed me out. I know whenever we look to buy again if ever we do move, my first call will be to Tommy to figure it out. Seriously someone over there owes him a beer or something.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I enjoyed my experience with this team. Everyone was very helpful and patient. I am grateful to God for all of them.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Chinda is amazing send more veterans to her!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Both my husband and I are veterans and we 100% would recommend VU! Their online platform is extremely easy to navigate and helps expedite the process by keeping all your To-do tasks in one place. My loan team was exceptional, knowledgeable, and patient considering we were both first time home buyers. VU makes this daunting process extremely easy and they explain things every step of the way so you’re never wondering what’s next!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

This was our second time working with Veterans United and it was just as wonderful. Carl was great as usual, but this time we also got to work with Candace and she was amazing! We really appreciated how well she communicated with us and the way she remembered little details about our family. After closing we went by our new home and there was a lovely package from VU waiting for us. We highly recommend VU!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend

Very good experience. I would strongly recommend Veterans United to others.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United has done a wonderful job at getting our forever/ retirement home.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

If my team is a reflection of the excellence that this company encourages, then I will never use anyone else to buy a home for my family. Thank you all for the opportunity to work with you. I hope to reconnect with this team in the future.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Tyler and Shelbi were super friendly and amazing to work with. They were very timely with responses to my questions and made the process go flawless. Thank you to my entire team for their time and assistance in my home buying journey. I look forward to working with you guys again.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
Would Recommend

Our loan officer Chris overall seemed to know the business; however, it would be appreciated not to give political opinions when asking about things like interest rates. He also seemed to have an edge that leaned towards defensiveness when a couple things came up. It just wasn't as collaborative to work with him as others on the team.Nico the assistant was over-the-top responsive, trying to help when he could. Thank you.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Thank you for supporting us Vets. We truly appreciate Veterans United teamwork and continuous feedback every step of the way. You will definitely be recommended.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Dalton was always there with the information that was needed at the time. He always let me know what was coming up just like when he brought Richard onto the team. Dalton let me know every step of the way what was being accomplished and what needed to be accomplished at every phase of the process and that was very important to me.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

More Reviews

See all 423,159 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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