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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,064

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,621
4
13,771
3
2,039
2
931
1
702

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5 out of 5 Stars
Would Recommend

The website was fantastic. It made reviewing documents and giving documents to VU extremely easy. The "To do" list made keeping track of what I had and hadn't sent in easy. All around great and painless experience.

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Overall great experience. Had no problems at all. if i ever choose to buy another house Veterans United will be the first people i call.

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

very helpful and nice and understanding

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

My team was very easy to work with and worked at such a rapid pace.

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

4.5 out of 5 Stars
Would Recommend

Great service and easy process

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

2 out of 5 Stars

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Jared Albach and Kim McCollum were so helpful and patience with me .

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

My experience with veterans united was excellent. Both Ashley and Olivia were outstanding reps. and assisted me along the way. Questions were always answered timely and accurately. I am very satisfied.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Shannon, Sheri and Molly were a pleasure to work with, and I would recommend them to all my family and friends.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
Photo submission from Thomas R.

Wow, if anyone would have told me that I would have our dream home when 2018 began, I would have laughed it off! Thank you Veterans United for making something that we thought was a dream come true in less than 2 months! LOL, you have made a believer out of me!

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

I feel blessed to have had Sam Yoo and Ryan Bogeart working on our loan. They both were always there to answer questions and keep us informed of what they needed. The loan process was a calm experience. We will definitely refer others.

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

My loan office Matthew Was great at leading me through every step of the way.

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

The website was very easy to use making the experience much easier.

Loan Officer: Bryan McCarthy

NMLS# 1660736

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Rosanna P.

Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Very painless process. Thanks for everything

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Veterans United made certain I understood all aspects of the home buying process and kept me in the loop throughout. I recommend it for a relatively painless experience.

Loan Officer: Daniel Perry

NMLS# 860457

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See all 124,064 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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