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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,811 reviews
944 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,811 unfiltered reviews

5 out of 5 Stars

Our team with Veterans was outstanding! Buying our first home was very stressful, but Lisa and everyone else made it all worthwhile. When our appraisal came in low, Lisa went to bat for us, advocating for an ROV that actually was approved. Our home was then appraised at what we bought it for. I don’t think it would have if Lisa didn’t do the hard work to prove the was worth more! Additionally, she was very flexible and helpful to answer questions and come up with numbers anytime we needed her.
Lastly, my husband and I are expecting our first baby. One day, we came home to a baby gift from Lisa, Melissa, and Bianca. That kind of kindness is above and beyond. We can’t thank everyone enough!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I want to give a special salute to Tyler Dunn, who helped me secure my refinance loan.
He kept me totally informed every step of the way, through the entire process.
He is definitely a great asset to Veterans United.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Jeff Gordon and his team were amazing and they made everything easy to understand. I will definitely recommend them to anyone I know looking to buy a home!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

All we're outstanding

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

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5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

I had a great experience working with Veterans United throughout the home buying process. Their team was very professional, responsive, and helpful every step of the way. They made the process smooth and easy to understand. I would definitely recommend Veterans United to my family, friends, and associates.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

The entire team of Veterans United provided excellent service making the purchase of my new home seamless. I cannot thank them enough for their dedication shepherding me through the process.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Drew was awesome!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

Everyone was professional and responsive and helpful.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

Ready to see for yourself?

Experience first-hand why 367,924 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Double check recommended movers. I was quoted 150per hour for 3 hrs. 150.00 deposit. It took 3 extra hours bill came to $975.00
Their explanation was travel expense. Did do any good talking to helpers, they called boss. And stopped unloading until I paid them
journey men movers.
Hope I never need them again. I've depleted my savings with these surprises.
Loan personell and Ben, my agent were outstanding and a pleasure to do business with
Thanks again

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Very helpful and always available quickly to answer questions or fix issues that arise

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Tyler O. was very helpful throughout our process and kept us highly informed from start to finish. Thank you very much👍🏾

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

With all of the required reviews and filings, it is amazing that Veterans United can make this process as painless as they did. We did have to upload a bunch of documents, but they made it easy. Thanks a bunch for making this easy for an old Veteran and his beautiful wife. Thanks a bunch.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Kenzie and Jake were absolutely amazing to work with and we would refer them to anyone!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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