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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,662 reviews
784 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,662 unfiltered reviews

4.5 out of 5 Stars

My wife and I met with Truist and Navy Federal credit Union before reaching out to Veterans United. Veterans United offered us the best interest rate and offered us the most money for our home equity loan.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Their team was professional, supportive, and made the entire home buying process smooth and stress free

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

I have bought four houses over the past 40+ years, but this one with Veterans United tops them all. In every way they made the process flow with constant attention and support. Mason was ALWAYS on top of things and got thing done. Great personality and greal to work with. Thank you Mason.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars

The timeline was extremely short, and the VU team worked hard to make it work. They were responsive and proactive, respectful and supportive.However, as great as the team was, the communication channels/medium was cumbersome. It wasn’t clear who did what on the team and when I needed to be talking to one team member vs another, and that was difficult once or twice when a pressing development occurred and answers were needed quickly.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4 out of 5 Stars

Charlie md Ashlyn weee great! Quick answers that we appreciate greatly. Closed late due to underwriting

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Chris and his team were absolutely spectacular. They fought for me every step of the way and guided me to make decisions that only experience could dictate. As a first-time homebuyer, I felt not only well represented but well advised on what I was purchasing. From Chris, Ashley, and Francie, to Jennifer, I received an all-around level of service that completely exceeded my expectations. I could not be happier and would encourage anyone looking for a home to trust Chris and his team with their family and future. Thank you!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

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5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

As nervous first time home buyers, we truly appreciate how Joseph, Alyssa, and Victoria communicated with us consistently and effectively.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

I want to give a shout out to Adam Canote, Stan Spiwak, Mark Sauer, Josh Winters, and Amanda Leger, and the rest of the crew with Veteran’s United. They all deserve raises. This team is clearly knowledgeable, professionals, and experts. I went in feeling nervous and anxious about being a new homebuyer and now I feel way more at ease and am already in a new home. But more importantly the process was smooth and fast and everyone answered my questions promptly. And bonus! They were friendly and I loved my surprise house gift!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

As a first time home buyer who wasn’t too sure about the process to get things done everything at Veterans United was great with walking me through and guiding me through buying me first home and was always available if I had any questions

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

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Experience first-hand why 362,637 homeowners give us a perfect score!

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5 out of 5 Stars

I have never had a purchase of a home. Go easy and straightforward as I have working with Eric. I received daily updates and everybody from the realtor to the title company to veterans home loan work together and may this transaction flawless. I highly recommend veterans home loan and especially Eric and his team.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

Dave Michaud and his team are the best. Our situation was not easy and Dave was understanding and incredible helpful. He guided us right up to the closing moment and gave us such good advice it probably saved the deal for the seller. His advice is thoughtful and helpful. He truly has the client's best interest at heart in every possible way. Dave and his whole team, Spencer and Gloria did their best for us.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Treated me well with courtesy kindness and respect. Very professional. Thank you

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Miguel and his team were amazing! Best experience we have ever had!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

I would give Emily and Samantha 120% for helping me get through this important time of my life find my first home thank you very very much

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4.5 out of 5 Stars

Macenzie Snoddy was outstanding in her support and diligence.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

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