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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

118,968

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
102,187
4
13,241
3
1,981
2
888
1
671

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5 out of 5 Stars
Would Recommend

Outstanding

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Everyone was very helpful. Great team!!

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey W.

Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

We enjoyed working with Molly and Jeremy. They both made our home loan experience a positive one.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

great to work with and would use them again if I were buying again they were awesome from beginning to end

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Very nice to work with

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Heather and Jennifer were great to work with. They always worked to get the answer to any question I threw their way. Excellent customer service.

Production Manager: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

The whole experience and team I worked with were awesome

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

It was great and way to easy.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Thank you for walking me through all the steps and your patience. 😀

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great experience , always kept well informed.The team worked very hard and it is greatly appreciated.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

My experience with brooks was amazing. He is truly great at what he does and making you feel very comfortable. Whe is always there no matter what to answer questions and always has a way to explain it in the simplest terms possible.

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

Everyone was very knowledgeable ando alway available to answer any questions we where confused about.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Billy always got back to me in a quick time frame. Very Professional.

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

It was a little nerve racking but you’ Got the job done

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend
Photo submission from Kamehsa A.

Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Excellent from start to finish! Everyone involved was super friendly and great communication!

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Ali's took care of everything

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

My wife and I couldn't be happier at how thoroughyou guys were in helping us get our home.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

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See all 118,968 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.