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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,808

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I recently purchased my home through Veterans United, and the entire experience was exceptional from start to finish. My loan officer, Shane Martin, was amazing — he guided me through the process, explained exactly what I needed to do to get my credit where it needed to be, and was always quick to answer my calls or messages.Taylor Kelly, my loan coordinator, went above and beyond and was with me every step of the way, making sure everything went smoothly and that I understood each step of the process. I also want to mention Shelby and Taurean — although I didn’t speak with them as often, I’m confident they contributed just as much behind the scenes to make this such a positive experience.I truly appreciate the entire Veterans United team for their professionalism, communication, and support in helping me achieve homeownership. Highly recommend them to any veteran or active service member looking to buy a home!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Everyone who helped me throughout the process, called to check in or give reminders of next steps, really cared about me, and my experience! It's a great thing you do, especially for women and veterans, who just want their forever home! Sean and Randy stick out as top contacts, patient even when I was not! Thank you all, very much!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend

My real estate agent actually asked me if I would recommend Veterans United for another Veteran looking at homes in Dothan Alabama last week and I said yes get him to Taylor and I gave him the number.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Mr. Mark Dischert, Mrs. Sarah Johnson and Mrs. Crosby is phenomenal!!! I could not imagine going through the roller coaster of homebuilders without their guidance and support! 10000/10 recommend!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Sam and Codi are the best in the business!

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Thanks a million Veterans United, your #1 in lending, make the whole process so simple and painless. I was at first not sure if my credit would be okay for a Home Loan?, probably would have waited, but thanks to one of the Great Loan Officers, kinda gave me a little pursh, started the loan porcess, and surprised I was more than qualified. All the Staff so helpful and courteous, Websibe easy and simple to navigate, even for an 85 year ole senior Marine, and Army Veteran. I am a happy camper, being a Home Owner again in a very short time and will be on my way moving From Bisbee AZ.To Arkansas. I cannot began to thank everyone on how proud and happy I am to be able to start another new chapter in life at my age, so very Blessed on having Veterans United by my side thru the loan process. Thanks so much for making my dream come true again.
God Bless, Very happy Veterans United Customer, Harold, Bisbee AZ. 11/07/2025 17:49 hours, and counting. Many thanks to everyone for all your great help and guidenance. Hannah, ou made my November very special, feel like I died, and went to heaven, so much happiness and blessings.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Things should b done in the best interest of home buyers. Even iwhen the buyer's rep thinks other wise.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

The staff at Veterans United were very professional and helpful.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Asli has done a fantastic job for the second time. I will use Asli and the team for all future home purchases and recommend them to my fellow veterans.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Absolutely love my experience. First time home buyer so buying a home seemed like a daunting task. Mt Veterans united team made the experience very easily, they answered all my questions, went into depth on paperwork, nothing was hidden. Definitely would recommend.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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5 out of 5 Stars
Would Recommend
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars
Would Recommend

LOVE LOVE LOVE!!! I could not recommend a better lender. They went above and beyond throughout the whole transaction. I am beyond pleased with the process.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend

Really easy and smooth process thanks to Kelsey and her team.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

More Reviews

See all 442,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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