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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,901

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,482
4
15,328
3
2,268
2
1,038
1
785

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Showing all 126,672 home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

To any veteran thinking of buying a home, which can be an unnerving experience, to be sure, I would say, put your trust in Veterans United. They will make it happen.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

When purchasing our home, Veterans United was there every step of the way for my family and I. They provided us with credit counseling to get us prepared. They set us up with a real estate agent to find our home. When we found our home, VU's wonderful team got us through the process, (Thank You Lucas Hassemer and his team), with courteous, knowledgeable answers. We came into Veterans United not sure what to expect and have come out of it with our dream home and a clear understanding of how quality home purchasing should be done. Thank you Veterans United.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Jerrod B.

Due to advances in technology, and their dedication to helping others, Veterans United makes it so much easier to buying a home. As the buyer all I had to do is provide the proper documentation, and the team did the rest of the work. I will forever be thankful and grateful for their assistance.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

I didn't think it was possible. Now I own a home. From beginning to end VU is there. Amazing!!!

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

My team was extremely helpful! They made this process simple and stress free!

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Very helpful in making this process simple.Thanks Nathan and Jeff

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Veterans United was very very helpful in getting our home loan! My wife and I was extremely pleased with the way they helped us and very grateful to them!

Loan Officer: Logan Kadolph

NMLS# 1726575

4 out of 5 Stars
Would Recommend

Overall, the experience was an 8/10. The biggest issue that I hope VU fixes is to show the potential buyer a list of everything that will be needed at once. I prefer to get everything together at one time, not having to go back and look at the new To-Do list and wonder why these new items were not requested earlier. Also provide a template for things such as a Letter of Explanation. Biggest handsdown issue was the incorrect appraisal reports (2) that we got, due on part of a VU member and the appraiser. It was just an unnecessary headache, and did not instill confidence in the VU team.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

This is a top notch company. They are very eager to help in any aspect of your home buying process. I would recommend them to any one who would like a smooth home buying experience. Respectfully,George and Nanika

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

My fellow Veteran - the team at Veteran United is the best of the best when it comes to home financing acquisition. Better than Mum apple pie.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I didn't realize buying a home could be so stressful, especially when your own life is very hectic. Although I still don't understand fully everything that has to take place, I was guided all through the process by a very patient and respectful Loan Specialist, Rett Thompson. I only have good things to say about Rett and Caytlyn.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

From the beginning of the process, the loan specialists made me feel important. They kept me informed and updated every step of the way.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Very good experience

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Tyler Sadich and his team did a fantastic job helping buy my house. They all were very helpful and answered any and all questions I had . They helped me every step of the way. A great experience !

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

3.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend
Photo submission from Stephanie F.

They are absolutely amazing and excellent timely fashioned for closing the loan! We predicted a few months out, got it within a month! The team was simply amazing! Couldn't ask for better!

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Easy process and went smoothly. They did all the hard work. I love the way their personal page is set up just for the buyer with a to-do list. Easy to understand and follow. Thankful for everything!

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United made our first time home buying experience simple and enjoyable. After applying online, we were quickly set up with Zachary Roberts and team, who we would absolutely recommend! We were given an easy to understand checklist of items to get us started and pre-approved. We believe this checklist made our experience easier than other VA home buyers we know, who used a different company. Once we chose a home, our team worked so hard to make sure we closed on time and always kept us updated with where we were at in the process. We have loved using Veterans United and would definitely recommend them to anyone looking for a VA lender!

Loan Officer: Zachary Roberts

NMLS# 1200238

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See all 142,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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