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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,252 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,252 unfiltered reviews

5 out of 5 Stars

Mason Maddox and Christy Mongler were great to us. They answered very quickly and had the patience to answer our questions. We bought before but the amount of explanation through the process was 100x better with this team. We missed a ton of info before this time we felt a lot more guided and confident in our purchase.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars

This company is the greatest!!

5 out of 5 Stars

Each member of the team went above and beyond to take great care of the client.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The overall experience with every member of the team was great! We had contact with a someone nearly every single day, even during the normal waiting periods between things on the checklist, just to make sure we had everything we needed.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The team I had made it very easy and not a stressful moment I worked years to get this accomplished and they were there every step of the way and made my dream come true for me and my kids I am truly blessed

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

you guys are very thorough and provided a very comprehensive range of helpful options!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Perfect home buying process from beginning to end. Couldn’t be more happy with the way our team handled everything.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

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5 out of 5 Stars

This was my 3rd home purchase using the VA loan and Kat and her team were awesome! They made the process very simple and straight forward. even when my situation made things difficult they found a way to make it work. Would definitely recommend veterans united to any veteran looking to buy a house.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Matt, Kelsey, and their team are the best! They are so attentive and very resourceful. I’ve loved working with them.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Jeff B and team are exceptional! The kindness and support made my process of home buying a breeze.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

3 out of 5 Stars

There was some lapse of communication which ultimately put more stress on me than I think was required. Hayley was very informative on the requirements need to complete majority of the process and would seek her again for help. The overall struggle was near the end of the process where I was not being assisted on from the rest of her team. There were moments I could not get a hold of them and left voices mails with not returned call. Again I would like to reiterate that Hayley was professional and above approach with all my concerns. Would ask for Hayley assistance in the future.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars

Our experience with the team at Veterans United was great. They made the process seem so easy and they explained everything so that we understood completely what needed to be done to complete the process. Special thanks to Steve, Brendan, Alexis and the concierge Nicky for their constant communication to ensure that we were on top of things and for answering any questions that we may have had. Thank you all and we will be recommending your company to any friend or relative that may need your services.
Thanks to you all,
Sam & Janet

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4.5 out of 5 Stars

The branch manager at the Fayetteville location is awesome. Crystal the account coordinator processor was incredible. Absolutely fabulous to work with.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Blake and his team were wonderful made the whole process easy

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The team really made sure i got all the info and updates as needed. Very helpful

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

Ready to see for yourself?

Experience first-hand why 364,870 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Outstanding communication and professionalism from the whole staff working at VU.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars

Ellis Carter truly a champion for Veterans and their families. He was always upfront and honest about every requirement and/or step of the process.Professionalism and kindness was exemplified throughout. I would wholeheartedly refer any homebuyer to Ellis Carter.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Despite minimal issues with their documents portal the team did a great job ensuring I had requisite documents in time to meet all funding on time obligations.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

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