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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,105 reviews
420 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,105 unfiltered reviews

5 out of 5 Stars

These guys were super easy to work with and made the home buying process a breeze! 10/10 will definitely be using them again! Can’t thank this team enough for all the work they did for me!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

If I could give more than 10 stars I would! My team (Dave, Tyler, Anna, and Josh) was amazing. Above and beyond the entire process. Always welcomed my questions or concerns, when I was feeling anxious or scared or lost they were all extremely reassuring and helpful and made sure I understood every step. I feel so blessed to have Veterans United beside me through a journey I was terrified of. I would have been lost without them.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4 out of 5 Stars

Being on time is important and that reflects. I know that’s not solely anyone’s fault but all are still accountable.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Absolutely seamless process, Veterans United sets the bar for what home purchasing should be like.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Great communication and support with some, seemingly complicated issues.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

The process towards buying my new home started with selling my old one. The sale took much longer than I anticipated which delayed my purchase. The purchase date was very close to the end of my company's relocation period and Veterans United worked diligently with everyone involved around the Christmas Holiday to get me an early close and meet my timeliness. They were beyond courteous helpful every step of the way.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

The team was very helpfull,professional,and very patient , answering my many questions.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

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5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

1.5 out of 5 Stars

They help me through the process but it’s so hard to contact them. I almost lost the house because they take so long to give my Loan approval. I would recommend it but I think they need improvement to communicate with the builder.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

Everyone was very helpful and always so quick to respond.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

This is not my first mortgage and not my first with Veterans United. I'm not sure if was the team that was assigned to me was that awesome or if Veterans United improved their process that much. The process was streamed with an awesome web interface. Everything I needed to do was updated in real-time and I was able to submit online.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

4.5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

The entire team was outstanding. Ellis was extremely helpful and knowledgeable. Katie was a true MVP making sure everything was seamless and smooth through the entire process. Amazing Team!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

The entire team was just amazing. They kept me informed every step of the way. Alan, David and Briana are amazing folks.Keisha Thompson

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

Amber was super great and was able to answer all my questions in a very timely manner!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Stacy, Sarah, Holly, Yolanda and my entire team was phenomenal. This was my first home purchase and I’m very happy that it was with veterans United home loans.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

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