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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,381 reviews
886 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,381 unfiltered reviews

5 out of 5 Stars

We had some financial snafoo's that made things difficult for our agents, but theey are ROCK STARS - endless patience, support and communication!!!! LINDSEY AND ROBERT ARE HIGHLY RECOMMENDED BY US💗💗💗💗💗 THANK U FOR HELPING US LAND OUR DREAM MINI FARM!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Veterans United did an awesome job with refinancing our home.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Haley and Kate were amazing. Give them a 10 out of 10.! they both went out of their way to help me and I was very pleased with the work they did for me. on the other hand when I had to switch to get a VA rep when I was going to buy a property in New York year representative I think her name is Suzanne or Susan was the worst possible representative for your company that I’ve ever dealt with I would give her zero and if I had to work with someone like that again, I would never go to veterans United. she was a complete bitch and totally unprofessional.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

0.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

I am writing to sincerely thank you and the entire team at Veterans United for making our recent refinance an absolutely fantastic experience.We were bracing for a stressful process, but you made it incredibly smooth, fast, and easy to understand from start to finish. We truly appreciate how you broke down all the options and secured the best rate available for us.Above all, thank you for your exceptional service and for always making us feel like family. Your warmth, professionalism, and dedication did not go unnoticed. We felt supported every step of the way.We will absolutely be recommending you and Veterans United to friends and family in need of home financing.Thank you Micah for always being there for us.Mahalo Nui

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4 out of 5 Stars

Service was hectic at first, because of decisions being made, but didn't like the hidden price tag at the end, needed more up front numbers, and not be put in a position to accept or not to accept, happy with the outcome of the process, but it could have ran a lot smoother for all parties involved, I'm happy with the purchase of the new house,

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Nick, Ellen and Lliam were all of great help getting us through the home loan process!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Extremely happy with the way our refinancing . Chris guided us from the beginning to the closing. The are many steps and he made things easy for us to understand. Very grateful. Andrew Hazley and Alicia Hazley

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars

The entire process went very well. Everyone was very helpful. They promptly answered any questions and resolved any issues. The only issue would be closing costs. We received multiple closing cost estimates ranging from 12,000 to -2,000. We did not get our final closing costs until the morning of closing and there was still friction the day of to determine if those numbers were correct or not. Overall we are happy with our service.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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5 out of 5 Stars

Jessie Bailey and the rest of the team were great to work with. They handled everything and the communication was perfect.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

David Geier and Brendan Lindsay were great to work with! They were very helpful and responsive throughout the entire process. Highly recommend

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Very nice and helpful made go smoothly

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Jake and team did an incredible job. I will be recommending them to my friends in Tampa that are looking to buy a home. Also, my realtor who has been in the business for 30+ years was highly impressed by Jake and the team.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

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Experience first-hand why 367,554 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

With the VU team there is very little that you have to do. You are kept informed and actively notified of all things requiring your review or approval.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

I truly appreciate Debbie Beascock and the whole team for outstanding services provided as I sought to purchase my home. Questions were answered promptly and clearly. I was encouraged all along the process. I feel that every effort was made to ensure a favorable outcome for me.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Overall the experience was positive. There were only one or two hiccups with the entire process.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Great service and always available to answer any questions.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars

I which you would had offer me the better offer from the begging. I had to get a different bank to encourage the better offer from this organization, even after already being a customer.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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