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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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337,182

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 337,182 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I want to use this opportunity to thank and appreciate my senior loan officer in person of Mr. Josh Capron, he has been so wonderful, smart and professional working with me and my family from the start to the end. He's very calm and straight forward and he is ready to listen to me whenever I needed him, even when his wife just gave birth to their baby Mr. Josh still do follow up with me whenever I needed him, so for this I'm saying a very big thanks to Mr. Josh. And to veteran united thank you so much for trusting me with the loan. On behalf of my family and I we want to say thank you so much, God bless my family God bless Veteran United and God bless America.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

My experience is the first time I have had to purchased a home since 1979. My wife used to do everything all I had to do was sign where she had the tabs. My wife passed away on March 23, 2021 do to circumstances beyond my control. I decided to take her back home to Florida where we moved from. We moved to Texas in October 08, 2020. Your team at Veterans United loans literally took my hand and walk me through the process and helped me learn how to take control of my life again. Your team of Michael Pitts, Mallory Painter, Nicole of the the concierge service and many others I can’t name. Provided the very best service and support that is exemplary of how a company should conduct business. Bless you all and Thank you so very much.
John G. Hays Jr.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

I was on a tight timeline and budget. The whole team worked together to ensure that I got into a house that met my requirements. They also went out of their way to send a care package to my dog which I thought was extremely thoughtful! When it comes time to refinance I will definitely go with Matt's team again.

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

From start to finish, it was a very smooth and easy process. Thank you!!!

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

If Anyone ever asks me who I know to help with there buying experience this is the A team !!!!

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Really appreciate the hard work and navigation to get our loan complete ahead of time and everything ready for an early closing.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Ron Rowe

NMLS# 2292095

4 out of 5 Stars
Would Recommend

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

WOW! Just WOW! This is the 3rd home I've bought and I can't believe I didn't use Veterans United Home Loans earlier. Not only did they help me with the VA Home loan process, they sent care packages along the way to show they care. At any given time I was able to reach out to the team and they responded extremely fast. Any question I had, they would answer and if they didn't know it they would reach out to specialist to get the appropriate answers. I am extremely blown away with how the home buying went and will without a doubt recommend Veterans United Home Loans to anyone and everyone I possibly can.

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Over all it was a great experience.

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

My experience with Veterans United can be summed up in one word, “Great”.
My loan officer, Kevin Schawo, made the approval and borrowing process a great experience. I always knew he had my best interests as a priority. In the 10 months from my pre-approval until construction was completed on our new home, I feel like I’ve made a new friend.
Kudos to Kevin and his team (Ashley Clausen left no stones unturned). You’re the best!

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

The whole team made our home buying experience easy and stress free!

Loan Officer: Tim Killday

NMLS# 1698454

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4.5 out of 5 Stars
Would Recommend

They did amazing! If I ever needed them again, I would come straight back!

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

Great team to work with, would definitely work with them again in the future!

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
Would Recommend

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Sterr

NMLS# 2069970

4 out of 5 Stars
Would Recommend

Overall the experience was good Holly and Brittany were amazing with answering questions. If I’m going to be honest there were a few things we had asked Matt about that were overlooked such as needing a water test with our home inspection And what certain closing costs were so we could make sure we had the proper amount at closing. It ended up okay in the end and they credited us for the water test. But being a first time home buyer and not know the direction we’re supposed to go in you definitely rely on the lender to answer anything your unsure about. That’s not to say I wouldn’t recommend veterans united to others they definitely are a great team of people and everyone is human, however, I feel like my personal experience wasn’t as great as others who had recommended them to me.

Loan Officer: Matthew Perona

NMLS# 1812029

More Reviews

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