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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

171,852

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,164
4
35,454
3
5,881
2
1,820
1
1,533

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5 out of 5 Stars
Would Recommend

Dan goes the extra mile and gives 100%!

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

4.5 out of 5 Stars
Would Recommend

I appreciated Aaron Laxson’s prompt responses and communication.I was confused by initial explanatory papers that said once loan approved, I would be contacted to lock rate. That didn’t happen.I also wish when signing closing docs I had been left with copies of what I signed but Aaron called the title co. for me to get them sent. He was on the ball everytime I contacted him.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Karol Hart & Toni Gulley are an amazing team!! Thank you guys!!

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans united set themselves aside from the rest. I had been quoting different mortage companies, and was taking a day to decide. Then the mail came and veterans united sent me a pair of socks with my welcome packet. (I had not received a welcome packet from any other lender) there was a catchy line printed on them. I sold at that point. Not to mention it was the lowest interest rate among 5 other well known mortgage lenders. My loan officer worked with me on some very unique issues. She was very creative and helpful. We stuck together whenever we came across a bump in the road. In the end, my family has a beautiful home we are so thankful for. I would definitely recommend veterans united!

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
Photo submission from Victor P.

If you are a veteran looking to buy, use Veterans United. They worked wonders with our credit rating to put us in a house. Thank you.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

This a company that is bringing back to life the phrase (people taking care of people) and this is what they go from start to finish. We were made aware everyday by personal e-mail, where we were and how long it would take to proceed to the next step in a process(buying a home). We were never in the dark or wondering what happens next and they were so quick to help when we got stumped on paperwork. This company will continually be recommended and Veterans has the best rate on VA loans.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

2.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

4.5 out of 5 Stars
Would Recommend

Great communication

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Very helpful, understanding, sincere

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
Photo submission from Jarrod N.

Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

The rate that i received was outstanding. The process was smooth and you really feel that you are being taken care of.

Loan Officer: Ryan Ewing

NMLS# 1812014

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

I have had several experiences buying homes while using the VA loan benefit. While they all ended with a home purchase, the complete start to finish process with Cooper at Veteran United was an immeasurably better experience.
Before contacting Veterans United I had several other lending companies try use “number judo” or the bait and switch. Cooper gave me the loan details up front. He told me what could be subject to change and what could not. What I got was exactly what Cooper told me from the beginning.
Faren Birthisel, The loan coordinator was aways quick to respond to any questions or concerns I had and promptly resolved any issues. Ensuring the process was smooth, painless and quick as possible.
I think any veteran eligible for a VA loan would be doing themselves a disservice to not at least talk to Cooper before making a decision on a home loan.

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Easy and fast process!

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

The people at Veterans United were very helpful and attentive to our home buying experience this was my first home and Carrie and their teem were outstanding!

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

It was so easy!!!

Loan Officer: Angela Sanders

NMLS# 796987

4.5 out of 5 Stars
Would Recommend

The experience was very good. A lot had changed since the last time we purchased a home. VU made the application process much easier than we thought.

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend

I really appreciate the opportunity on buying a home through Veterans United. But, however it needs to be a better way for reservists to obtain certain personal documents such their retirement points statement, it took a while to get the form it would have worked out better with more internal help from Veterans United. But, overall I would recommend financing through you to all veterans. Thanks have a blessed day.

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

VETERANS: Use Veterans United when buying your home. This was one of the easiest big purchases my wife and I have ever made.

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

I had a great experience with VU.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

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See all 171,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.