Mark Dischert is the best! He made everything so easy for me! Always answered my questions even if they were silly. He made the whole process smoothly! I will recommend to anyone who is looking to buy a home or doing a refinance.
Suzie hears my need addresses it professionally and is always available to clarify process or questions i might have. Love this team!
After years of putting off buying a home because of the nightmare stories i have heard about the process, My V.U loan team made the entire process incredibly easy from pre approval to closing!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
The staff were very professional, they answered all my questions in a prompt manner. They guided me through every step.
This is my 2nd home loan with them due to excellent service and we do it again if I were to move and buy another home and I would definitely recommend them to anyone buying a home
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The whole team was amazing throughout the entire process. From the loan officer, Whitney, who walked me through every step, to Jake, who helped with underwriting, everyone was incredibly helpful and professional. No matter how many questions I had — and I probably asked over fifty — they always responded quickly and with patience. Allie also made frequent calls to make sure everything was going smoothly with utilities and helped connect me with anyone I needed along the way. The entire team made what could have been a stressful process feel smooth and manageable. I truly appreciated their communication, support, and dedication from start to finish.
The support this group gives is 2nd to none. Thank you for ever!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
My entire team was GREAT! My loan officer-Shawn, helped me understand a lot when it came to DTI which I will use moving forward. He answered all questions and was readily available when needed. Troy- my real estate agent- I could go on and on about him. He was a GEM, very patient and understanding. My concierge-Gavin, made sure if I needed anything he was ready to assist and my loan coordinator - Marina answered all my questions whenever I had any. I would recommend this team to anyone - they seemed to really care!
Miguel and his team were so attentive and available to answer our questions. The process was streamlined and yet personalized to meet our special circumstances. We are 100% pleased with this experience.S.M. — San Antonio Veteran
The lending team assigned to me had a month and a half to close, they failed to do so in that time. Because of it the seller ran into problems and had to extend the time I could close and move in. Had to open a credit card that I did not want because they couldn't secure the loan without me doing so after I was already approved for the loan. I was also moved multiple times from representative to representative to the point where I didn't know who to contact for what issue I was having. Seemed like problem after problem. The only good was my assigned Concierge.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Whitney and her team were phenomenal! Thank you team for all your hard efforts in getting my family and I in our dream home!
Process was extremely smooth!! Thank you!!
