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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

217,848

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,241
4
42,567
3
6,989
2
2,195
1
1,856

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5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I have a very busy schedule and Chase worked with my schedule. He was super helpful and friendly. I am so happy I went with veterans United. They made this process smooth and easy.

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
Photo submission from Everet K.

Our VA mortgage we obtained through Veterans United was the most efficient and effective mortgage we’ve ever experienced in over 40 years of mortgaging homes both while in the military and since retiring. We attribute this extremely positive experience to the professional and technical expertise of Steve Kincheloe and his team of mortgage professionals. We would strongly recommend Veterans United and Steve Kincheloe anytime someone is purchasing a home or refinancing their current residence.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Five stars!!! Your company absolutely proved why you’re the best in the business. Keep up
The great work to make veterans home owners. You are making us veterans feel so appreciated and loved. Thank you.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United for their excellent customer service and ability to make the home buying experience quick and simple. Their friendly staff and online tools are an invaluable resource for Veterans, especially first-time home buyers.

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

3.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Scott

NMLS# 1925454

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

4 out of 5 Stars
Would Recommend

Veterans United Home Loans did a great job of walking us through the home buying process and providing a “To do” list to keep us on track with the items that were needed to close on our property.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Veterans United just gets it. They are atop the Financing world. They go above and beyond the call of duty, much like our nation's veterans. They explain well. They understand. They are quick and responsive. I deal with Nate Bitner who is a 10 Star top notch professional as well as his team. I'm sure most reps are true professionals @ VU. I'm amazed and thankful I chose VU for my business dealings.

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Eichenberger

NMLS# 369949

3 out of 5 Stars

Better rates and service exist elsewhere. I had continued to rely on VU because of my previous experience with them, but this loan felt disjointed and disappointing.Good luck in the future.

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

Read above about Alex Brown, very personable and helpful.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

I recommended Zach and his team to my own parents!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Thank you Veterans United Home Loans for putting me in my new home!

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Makes the whole process smooth and easy and is the reason I'm a repeat customer.

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
Would Recommend

I highly recommend veterans United Home loans to any veteran because the whole network is consumed in helping you I had some bad moments it was really on my part but they were able to give me back on track from the time I got pre-approved to closing day was 35 days outstanding effort on their part

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Ashley F.

Veterans United is by far the best loan company out there. Everything is cut and dry, very clear, and easy. Never had to go out of my for anything!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

From the first moment, the house-buying process was simple and easy to understand. The website with videos explaining the steps is very helpful. Not every company understands VA Loans but Veterans United does.

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Kevin was fantastic once again. We've used him previously for our first house and he did such a great job we came back to him to work our second loan.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

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See all 217,848 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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