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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 83,392 home purchase loan reviews

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5 out of 5 Stars
Would Recommend

The Team was very good at what they did. Keep me posted all the time.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Veterans United truly cares about our Veterans and they have made the home buying service much more smoother than other lenders simply because Veterans trust vets will take care of them.

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

Loan Officer: Larry Gonzales

NMLS# 1452722

5 out of 5 Stars
Would Recommend

Nick and Kayla are the best. They took the time to help me at every step. They kept positive and kept me appraised of all that was happening. Buying a home in Idaho was just a dream for me and my family. Nick and Kayla made that happen. Even when I thought it wouldn't. I will be forever grateful for their efforts.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The only problems that I had were due to my unique situation, but were resolved in a timely manner.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Thank you Scott Beasley for making my first home buying experience care free and easy

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Andi Williams

NMLS# 842390

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

2.5 out of 5 Stars

If i had to do it all over i would prefer to go to a local office to make it easier for communication and have ability to stop by the office and ask questions.I am detail oriented and prefer the information to be provided to me and if i didn't have to ask for it would be even better.- If i hadn't asked questions about flood insurance i would have likely ended up paying flood insurance when it was the required - I frequently called to ask for updates with very few occasions where the updates were provided before i even asked. The follow up on the appraisal was likely the most frustrating. Would have been nice to be informed we made the request for it, we haven't heard back but we are following up. It may appear small but for a detail oriented person would have been good for me.- Getting appraisal report after it was issued took several days for editing that resulted to paperwork getting in last minute for review with attorney. I still have no clue why just a few edits took the time it did but that's history. - It i hadn't asked about the Veterans fee for VA loan would have likely ended up so surprised towards the end just not having known about it.- Just being a first time home buyer more details for me would have been very helpful

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Durell was amazing even when we had a small obstacle pop up she got us through with style and grace of a true professional.

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Branch Manager: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend

20 Days to close. I don't know what else needs to be said. They are amazing!

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

The experience was excellent all around. We are very pleased with the Veterans United Team!! Thank You So Much!! Brandon was super amazing he was a pleasure to work with!! Chase as well Thank You All !!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Zachary S.

Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

the process was very easy and the To Do list was extremely helpful to keep me on track.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

The entire staff are paragons of professionalism.

Loan Officer: Larry Gonzales

NMLS# 1452722

5 out of 5 Stars
Would Recommend

Very helpful, on top of things. They made it a very pleasant experience. Thank you very much, enjoying our new home.

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Cain

NMLS# 1084924

4.5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

4.5 out of 5 Stars
Would Recommend

Our experience started good however it started to drag on. .I believe the timing was wrong . vacations interrupted the process. Paperwork was tedious however when the process started and we came together all was fine.

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

4 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Production Manager: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

It was great to work with staff in a relaxed atmosphere where there was no pressure and everyone was willing to help with the process to get loan approval to closing. good job!

Loan Officer: Kyle Melvin

NMLS# 1486450

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