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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,593

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
140,789
4
37,952
3
6,273
2
1,938
1
1,641

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5 out of 5 Stars
Would Recommend

We were very nervous about the home buying process, and from the instant we began our journey with Veteran's United, our fears were dashed away. We couldn't believe how easy it was to buy a home! From the online application, to our loan officer, to the online to-do list, it was a great experience. I always knew exactly what was going on, and the simplicity of their online system is second to none. And the interest rates are the best you'll find anywhere! The key thing that I think helped was how much information they requested in the preapproval phase. By the time we made an offer and had a contract, they already had almost everything they needed. If you want to feel like you have a team of people working just for you, with clear and simple online access, then Veteran's United is the only option!

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Seth and his team made our home buying process such an awesome experience and I encourage anyone who's in the market for a home to try Veterans United FIRST

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend

With Veterans United you couldn't ask for a better service they really treat you like family.
They are with you every step of your journey which makes your transition that much easier.
Thanks everyone for making my life easy..

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Jeremy Essner & Christie Thomason were phenomenal team to work with. Christie was proactive every step of the loan process. I appreciate them both through my homebuyer experience. I would recommend any potential homebuyer to work with Veterans United.
L.Daniels

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend
Photo submission from Jordan S.

Overall great experience!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

I'm glad that I went with Veterans United.Thank you all and I thank you for your service.Best regards

Loan Officer: Cam Moore

NMLS# 1604156

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

If you hesitating to use your VA loan, and your like me and was unsure about using Veterans United, take a leap of faith. I am so happy I did. I was terrified due to a past VA Loan experience. I had bought a house that fit the needs of my son who had experienced a brain tumor and has autism. After getting that home, I was forced to move due to orders a year later. Being forced to short sale, I thought I would never get another VA loan again. After moving to our retirement location, and finding Veterans United, it was as simple as using my original entitlement. There was no stress about me using my second entitlement and the previous short sale. Not to mention, during the entire process, Aaron reached out to ME to tell me my interest rate dropped not once, or twice. Already happy with the original draft payments with my retirement home, somehow in three weeks time period my payment dropped by $100 a month.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

2.5 out of 5 Stars

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Thank you for everything to all at Veterans United especially Kelly, Jackie Branscom and Brandon who were also very kind and professional, although not listed above.

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
Photo submission from Daniel J.

As first time home buyers, this was an amazing transition into homeownership. Veterans United Home Loans is definitely the best.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend

Was a tough loan to close due to the shared water well. Took longer than expected and cost of required items were higher than expected.
Some items had to be redone since they expired.
Lessons were learned by everyone on this property sale. We are very happy that it is finally completed and thank you to everyone for all the hard work, patience and extra effort that was put forth.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I recommend this organization to any Veteran who is looking for a home.

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
Photo submission from Larry V.

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful through every stage. Will never use anyone else.

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

3.5 out of 5 Stars
Would Recommend

I would have to say my experience was great until the end. I would see if there can be deadlines on both sides so nothing goes to the last minute where now you get pressure from your community sales office. There shouldn't be any last minute things to where now it takes any fun of you getting your keys now is just that you get your keys and now get to move in...I didnt have a "red carpet" welcome, a alcoholic beverage, a gift package...nothing welcoming me "home"....I got the go to the sales office they have your keys...and that's because of the underwriter making me do last minute things...there should be deadlines on both sides...so please push for that so you dont have the excitement taken out of it when you do receive your keys to your new home!!!

Loan Officer: Erica Haynes

NMLS# 1699489

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Highly recomend!

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Na

Loan Officer: Nani Serrao

NMLS# 1422779

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See all 188,593 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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