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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
221,213 reviews
752 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 221,213 Army service member reviews

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5 out of 5 Stars

We made it to the finish line! 🎉🏡A huge thank you to Lance and his entire team for helping us through this process. The weeks were long, and there were definitely moments that required patience, diligence, and a lot of trust in the process, but we are so thankful we had the team we did.Lance was patient with us, took the time to explain things when we had questions, and helped us understand each step along the way. I can’t say the process came without a hiccup, because it did, but looking back now, I truly believe that hiccup brought everyone together and made us push even harder toward the finish line.Now that we are on the other side of it, I can honestly say I appreciate how everything came together. We are incredibly grateful for Lance and his team and all the work they put in to help us get into our new home.Thank you for helping us make it to the finish line! We truly appreciate you, and I look forward to continuing to do business with Lance and his team in the future!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars

Andrew Beckett and his team have been a wonderful experience, not only during my most recent closing, but also dating back to February 2016, when I closed on my very first home. Having the opportunity to work with Andrew and his team again years later speaks volumes about the level of trust and confidence I have in them. From beginning to end, Andrew and his team demonstrated professionalism, knowledge, patience, and excellent communication. The home-buying and closing process can sometimes be stressful and overwhelming, but they worked diligently to make the process as smooth and comfortable as possible. Whenever I had questions or needed clarification, they were responsive, helpful, and willing to take the time to make sure I understood everything.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Jake and his team really went all out for me: I appreciate all the hard work they put into helping get approved for a home. I would definitely refer anyone to Jake and United Veterans .

headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

5 out of 5 Stars

My experience with Veterans United was awesome! They really helped me obtain a loan to purchase my dream home. The process was faster than I expected!

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Mike Carr

Loan Officer: Mike Carr

NMLS# 2119380

5 out of 5 Stars

Everything in the process was made super easy and everyone that worked with was great

headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

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5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Joe was very professional and took the time to ensure we had all our questions answered and that we understood everything. When we didn’t feel like we had anyone in our corner, Joe had always been honest and upfront on everything!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Our team worked so hard on getting us to close on time. Thanks everyone for your hard work

headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Ellis and the entire Veterans United team were great to work with and took us through the entire process.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

This is my second time purchasing a home with Veterans United, and I could not be more pleased with absolutely everything and everyone involved during the process!

headshot image of Matt Landis

Loan Officer Team Lead: Matt Landis

NMLS# 910611

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5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

The entire team I worked with—Bill, Nico, and Mandy—was absolutely amazing. They took the time to explain every step of the process, making sure I fully understood what was happening and what was needed from me. They were extremely responsive, consistently providing timely updates and reaching out throughout the process to keep me informed.The Veterans United portal is also very user-friendly and clearly outlines the documents and information you need to submit, which made the process even easier. Overall, my experience was incredibly smooth and stress-free, especially when I stayed on top of submitting the requested documentation.I would highly recommend Veterans United to anyone who is eligible. I truly can’t thank Bill, Nico, Mandy, and the entire team enough for their professionalism, support, and dedication throughout the process!

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

I couldn’t be anymore thankful for the team I had. They were extremely helpful, patient, QUICK and informative. I truly felt like they wanted me to buy my home more than I did and it wa sa beautiful feeling.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Maintained contact most of the time. Very prompt in processing your initial loan qualification criteria. very professional at all times. Always cheerful when I contacted the company directly. Highly recommend!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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