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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,143

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend

Again just the closing cost thing again, I raised the amount I borrowed to have the seller cover the closing cost and that was a big slap in the face and also talking to the seller afterward about it and he asked why no one contacted him because he would have understood and provided more with no question.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The experience with the Veteran's United team was exceptional from beginning to end. They were prompt to communicate, easy to understand, empathetic and personable. Every step of the way was smooth - even when the things outside of their control weren't - it helped to have a good team steering the boat. Thanks again Veteran's United team!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

None

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

We had nothing but a great and smooth home buying process. We are forever grateful!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

My family and I have been told no at least 15 times on buying a home, we were to the point we almost gave up completely. I seen a review about Veterans United and thought I would try ONE more time. Miss Cassandra called me and started asking me about our dream home, what we needed and wanted, our budget, explained the whole process and the benefits of using Veterans United. In a few short days she sent me my very first Pre-approval! Our dream was possibly, FINALLY becoming a reality. The credit team was absolutely wonderful, it wouldn’t have happened if it wasn’t for them as well. They contacted me, told me EXACTLY what I needed to do to get my score up the 13 points I needed to qualify for the zero down payment, I did what they told me and the next day it was up 18 points! The concierge calling and giving us all of the information we needed, our options, checking to make sure everything was in order and keeping us updated, the insurance team for getting us a very low insurance premium that fits our needs, the whole Veterans United team was amazing! They are incredible and I’ll forever be grateful for them, a wonderful team! We ran into a few obstacles along the way, but Cassandra and the Veterans United team was right there with us EVERY step of the way, guiding and instructing us. My wife and our 4 kids were FINALLY going to have our dream home, something we’ve wanted for our kids for almost 10 years, Veterans United made it possible! Seeing the joy, the excitement on my children’s face the first time we walked into our new home is a moment I’ll never forget, all made possible by the Veterans United team! Anyone that has been told no on buying your dream home, anyone that has given up hope on buying your dream home, PLEASE give the Veterans United team and shot and watch your dream become reality! My family and I will never forget the hard work, the long hours and phone calls and emails that helped us get into our dream home! They have made this family, 4 little kids the happiest family you could ever imagine!

headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
Would Recommend

Veterans United was outstanding, as a first time home buyer they helped me through my entire process. They made sure they were involved and solved any questions and concerns had. Very professional and would definitely recommend to any veteran to utilize there help and resources!

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

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5 out of 5 Stars
Would Recommend

I had a very positive experience during my home buying process. Carlos, Solibal, and Crystal were amazing!
The process was clear and smooth from the beginning to the end! I'm most definitely satisfied.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Thanks so much for helping me

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

As a new homeowner of Georgia and a Vet, I was very impressed with the genuine sincerity and willingness to provide me with the greatest service. The realtor and lender were excellent in their desire and went above and beyond to completely satisfy me as a customer. They were truly looking out for my family and my interests. Thank you once again, Team VU

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

You know when I was in the service I can't tell you how many people said don't try to buy a house using your VA loan, it waa extremly difficult to get one approved. I HAVE TO SAY THIS WAS THE EASIEST THING I HAVE DONE. THANK YOU ALL VERY MUCH!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 381,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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