Excellent customer service and expert help getting my VA loan accomplished.
Had great communication with Chris Sutton as I moved through the lighthouse portion to get my credit acceptable. Followed his advice and was followed up on everything. Great customer service!
Was an exciting adventure and knowing we were in the best hands. Thank you so much...
More information reguarding where your earnest money is able to come from, what is and is not acceptable dealing with it. More clear coat instruction dealing with the earnest money. / A standard on what and what is not accepted dealing with the paperwork. I personally ran into many issues dealing with the paperwork. Being told this would work and a day later being told it will not and so fourth. / Possibly a set checklist for the buyer to print and or keep around stating exactly what is to come and what paperwork will be needed. This checklist should contain EVERYTHING that is required to complete the home loan in a reasonable fashion, time management even if it isnt accessable yet. More communication as well should be considered. Toward the end of the loan i felt as though communication had completely stopped. Also wrong information about when the keys and so fourth was given. There is probably more but this is a quick write up. In no way is this pointed to a specific person. This is as a whole.
Very informative and what's needed. Very user friendly system in uploading and reviewing documents.
Kody and his team did a fabulous job.. This is my second time using Vet united and this home buying experience was flawless Thank you very much .
Caleb was very helpful, understanding, and efficient through the entire process. Customer service was nothing less than excellent!
Very knowledgeable and professional.
Mr. Casteel and Mr. Laxson were kind, efficient, and extremely competent. I could not have asked for a better loan experience.