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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,397

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
92,756
4
12,323
3
1,862
2
833
1
623

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Showing all 6,127 reviews from California

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5 out of 5 Stars
Would Recommend

Excellent customer service and expert help getting my VA loan accomplished.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Had great communication with Chris Sutton as I moved through the lighthouse portion to get my credit acceptable. Followed his advice and was followed up on everything. Great customer service!

Loan Officer: Blake Weisenfelder

NMLS# 280448

3 out of 5 Stars

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas L.

My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Was an exciting adventure and knowing we were in the best hands. Thank you so much...

Loan Officer: Juliana Francisco

NMLS# 1126762

4 out of 5 Stars
Would Recommend

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars
Would Recommend

More information reguarding where your earnest money is able to come from, what is and is not acceptable dealing with it. More clear coat instruction dealing with the earnest money. / A standard on what and what is not accepted dealing with the paperwork. I personally ran into many issues dealing with the paperwork. Being told this would work and a day later being told it will not and so fourth. / Possibly a set checklist for the buyer to print and or keep around stating exactly what is to come and what paperwork will be needed. This checklist should contain EVERYTHING that is required to complete the home loan in a reasonable fashion, time management even if it isnt accessable yet. More communication as well should be considered. Toward the end of the loan i felt as though communication had completely stopped. Also wrong information about when the keys and so fourth was given. There is probably more but this is a quick write up. In no way is this pointed to a specific person. This is as a whole.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
EJ Carter

Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

Very informative and what's needed. Very user friendly system in uploading and reviewing documents.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Kody and his team did a fabulous job.. This is my second time using Vet united and this home buying experience was flawless Thank you very much .

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Caleb was very helpful, understanding, and efficient through the entire process. Customer service was nothing less than excellent!

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
Ron and Heidi Cameron

If you qualify for a home loan these guys will make it happen! Joel was top notch! Always took the time we needed and listened to every concern or question we had! Extremely nice and professional man!

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Very knowledgeable and professional.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Great service!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Mr. Casteel and Mr. Laxson were kind, efficient, and extremely competent. I could not have asked for a better loan experience.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

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See all 108,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.