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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

271,132

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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5 out of 5 Stars
Would Recommend

I was hesitant about dealing with a finance company where I couldn't meet face-to-face with the loan agents. However, Veterans United took me through the process with a sense of trust and confidence. Communication was on-going and easy to manage. There were no hidden surprises in all the paperwork.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Brian and team was exceptional. Very friendly and precise

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

If your looking for a Home Loan, definitely go to the Veterans United Home Loans and ask for Kevin Schawo. You will be very happy you did! Kevin and the Loan Team will help you all the way through your loan!!! As he and the Loan Team did with me.

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I fully support and recommend Veterans United Home Loans to all veterans of the military, family, and friends in search of a home loan. They are a great american company, offer competitive rates, and fully support Veterans. Choosing to go with Veterans United for my home loan was the best decision I could have made. I highly recommend Zach Kieffer the home loan specialist if you can get him. Thank you Veterans United Home Loans.

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

I have refinanced my home several times with VU and the reason I come back is Doug Brady. Doug is the most competent, knowledgeable and helpful person I have dealt with when it comes to home refinancing. Plus he is the nicest man I have had the pleasure of doing business with. He never hesitates to answer my inquiries with lightning speed and always keeps me informed on the progress and status of the loan. It's too bad your scale only goes to ten. I would rate Doug 100 plus if possible. Doug is a terrific asset to your company and I will recommend .......no, make that insist that any friend or family members needing home financing give Doug a call. Please give Doug the recognition he so rightfully deserves (plus a substantial raise too). Thank you Doug for another great job!Tom Clark

Loan Officer: Douglas Brady

NMLS# 863095

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5 out of 5 Stars
Would Recommend

We have used Veterans United Home Loans for three home refinances. The reasons we keep using Veterans United are "Excellent Customer Service" and competitive rates. The staff keeps you informed of what is happening throughout the entire loan process.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Our experience with the folks at Veterans United has been very enjoyable. They were always available to answer questions and give advice, and there was never any high pressure sales technique directed to us. I would be glad to recommend them to anyone who needs very professional loan services.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Knowing everything I know now about purchasing a home, I’d definitely do it all over again with Veterans United!

Loan Officer: Casey Martin

NMLS# 376814

3 out of 5 Stars
Would Recommend

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend
Photo submission from Darian B.

Carrie was very kind and friendly, will get the job done. This was an easy process with extremely helpful people, would recommend it to any vet looking to use their VA loan.

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

They were an awesome team.
Had no issues at a.

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Shaun Diaz

NMLS# 1688005

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

If you are at all considering contacting Veterans United and proceed with getting a home, DO IT! You will not be grateful. They were fantastic and helped me to get my wife and I a home that we absolutely love!

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 206,954 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Great team!!!!

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

From obtaining the preapproval to closing on our new home, this was by far the smoothest home buying experience I've ever had! Matthew Reehl was an amazing loan specialist! He was extremely knowledgeable, super friendly, and always available to answer my questions no matter how many times I may have reached out to him. He kept us updated every step of the way and would periodically reach out just to see if we had any concerns along the way. My Realtor commented that Matthew was the most professional, communicative, and responsive VA home loan specialist that he had ever worked with, and that he will specifically recommend Matthew to any VA buyer that comes into his office. Likewise, I will absolutely recommend Matthew and his team to any of my colleagues and other Veterans in the VA home buying market!

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend

Responsive and easy to work with

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Photo submission from Travis L.

Veterans United provided a quality service to my family and I. They worked with me throughout the whole process and ensured I was taking care of. I am thankful to have such an awesome Loan team and realtor during this process.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars

Alot more back and forth from underwriter needing irrelevant documents than other veteran friendly lenders. (I have used 2 others in the past, so I'm not speaking out of turn). VERY hard to get ahold of someone and rarely a returned call to answer important questions. They were friendly, and I understand they are busy with other people but I feel like I should still be able to get a return call and not have to do the legwork that is their responsibility. Even with all of the extra work my wife did, we still closed over a week late. Overall not the worst and I got a good rate, but I don't think I'll use them next time.

Loan Officer: Jeff Matlock

NMLS# 2029705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

More Reviews

See all 271,132 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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