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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
59,072 reviews
877 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 59,072 Marine Corps service member reviews

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5 out of 5 Stars

Mr.Eli Chiles & Mr. Evan Oswald were the 2 Loan Officers that help me with my VA loan. They are so professional that they assist you all the entire process. They are very skillful,knowledgeable and trustworthy. They were always there for me. Thank you Mr.Chiles & Mr. Oswald. Josegarza

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

My experience working with Veterans United was everything I could ask for as a first time home buyer. Our Loan Officer, Mark Manos, did everything in his power to help us every step of the way. He provided timely responses, knowledgeable answers to every question we had, and making sure my wife and I are set up for success after purchasing our first home together. I highly recommend anyone utilizing the VA loan to use Veterans United and specifically Mark Manos as your Loan Officer.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Charles is the man.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

The entire team at Veteran’s United communicated extremely well. They are passionate about what they do and they delivered a stress free home buying experience!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars

Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

I was a little apprehensive about the entire house buying process before starting. Shortly after contacting VU I was relieved quite a bit. I couldn’t ask for a better team. They took care of everything!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

What a tremendous experience. My team was truly exceptional. Thank you all so much

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Choosing Veterans United was a good choice. They took care of me from the start. The biggest help was they worked for me and tailored the loan process to work for my needs. They were always available if I had any questions, which were not that many because they always made sure i was up to date. They paired me with a realtor that looked out for me as well. Thanks to my team Katelynn, Michael, Melissa, Nicole, Lynn and all the others who worked behind the scenes for all the hard work from start to finish for us going from looking for a home to becoming homeowners. I will definitely recommend Veterans United to others.

headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars

Jake was phenomenal and has made this home buying process easier. We love Jake and would highly recommend Veterans United

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

4.5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

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0.5 out of 5 Stars

Very bad experience and I will be filing a formal complaint with the VA and will be posting many 1 star reviews on multiple platforms! It was that bad!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Andy Harris went way beyond what I expected. Daily reminders constantly keeping In touch and updating my process. Any time and I do mean anytime I had a question or concern he was right there explaining or guiding. I am completely impressed with how well the Veterans United team worked with me if you want someone who will give you straight up answers and will truly have your back in the home buying process call Andy

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Our loan officer Bobby Moss was incredibly helpful and went above and beyond to help up every step of the way. His team was also very professional and helpful.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4.5 out of 5 Stars

The paperwork was exceptionally simple. The VU agents were very knowledgeable, friendly, & easy to work with. The agent that was my primary contact, Justin Wandel, was an excellent sales rep who explained details in a very easy to understand way.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

4.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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