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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
58,331 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 58,331 Marine Corps service member reviews

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5 out of 5 Stars

My home buying team was outstanding since day one. Shawnee helped me with everything I had to ask and consistently responded to emails regardless of time of night. She made the process easy and simple every step of the way. She was a huge help to me and my family during this process.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

2.5 out of 5 Stars

Kept changing what they wanted. If they had just told me in the beginning this would have easier. Also answer emails and phone calls would have helped.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars

I would have liked more communication towards the end of the trip. But, that's just me being impatient. Everything went smoothly and I'd use them again if needed. I'm sitting here looking at tops of trees and mountains so they must have done something right! Thanks Kody and Monica

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

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5 out of 5 Stars
headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Drew & Owen, both were Heaven Sent. Very Polite and Patient and Committed. I Thank You Both.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Ethan was awesome and very responsive.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Veterans United was great to work with. I was informed all the way through and anything unexpected they handled. Not much I had to do other than sign. Staff is very kind and easy to work with.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4 out of 5 Stars

For a first time homebuyer, I had a lot of questions that I wished were answered sooner and maybe explained over the telephone but it was hard getting ahold of people most times

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

They kept us informed and helped us expertly when we needed it. Trey and Monica were both friendly and supportive ,’

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Great experience as always the loan team was beyond helpful and always responded promptly! Andy Harris helped a great deal by going above and beyond making the process easy to understand!!!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

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Experience first-hand why 366,492 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Very professional. Helps you at each and every step even when one starts to feel overwhelmed.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

We recently closed on our dream property — a remote off-grid Earthship home in the Colorado mountains — and Veterans United made what could have been an incredibly stressful process feel manageable every step of the way.Our Loan Officer Toby and Senior Loan Coordinator Levi were outstanding. This wasn't a straightforward transaction by any stretch. Toby and Levi stayed on top of every moving piece, communicated clearly, and never made us feel like we were out of options when new hurdles popped up.What stood out most was the genuine commitment to getting us to the finish line. Veterans United clearly understands that VA loans aren't just a product — they're a benefit earned through service — and the team treats them that way. We felt supported, not just processed.We closed on time, in a home we love, and we couldn't be more grateful. If you're a veteran looking for a lender that actually goes to bat for you, look no further than Veterans United. Thanks for making our dream come true!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

If I could rate higher I would. Austin and his team have been the best asset my family could have asked for. Every question was answered promptly and they made the entire process move as quickly as it could. Friends and family that we have discussed this process with are amazed at how fast and painless the initial home buying process and subsequent refinance was.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

Where do I even start with this team? Veterans United made our first home-buying experience truly incredible!!Michael and Tyler were professional, knowledgeable, and always prompt with communication. No matter how many questions I had (and I had a LOT), they took the time to explain everything clearly and made sure we felt confident every step of the way. They are an amazing team!The underwriter, was just as impressive! Very efficient, thorough, and always on top of things. The entire process felt smooth and seamless from start to finish. As a first-time homebuyer, I couldn’t be more grateful for the support and guidance my family received. If you’re looking for a lender that truly cares about veterans, communicates well, and makes the process feel easy, Veterans United is the way to go!!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4 out of 5 Stars

We had a very enjoyable experience over all. There were some issues with the sellers that eventually pushed our close back a day. During that ordeal communication degraded slightly. Communication was pretty good through most of this process, but at the end, it was a little stressful.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

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