I had an absolutely awesome team throughout my homebuying experience with Veterans United! My loan officer, Kevin Reichert, loan coordinator, Thomas Warren, and concierge, Julia Lubbering, were simply a cut above the rest. From the initial preapproval process all the way through closing, each of them demonstrated an exceptional level of professionalism, dedication, and genuine commitment to making sure I was supported every step of the way.Buying a home can be an exciting but sometimes stressful experience, especially when navigating the various requirements, paperwork, and deadlines involved in securing a mortgage. What stood out to me most about this team was their communication, responsiveness, and willingness to take the time to explain each step of the process. I never felt like I was just another loan application or a number in the system. They made me feel like a valued customer, and that made a tremendous difference.Kevin, Thomas, and Julia were always available to answer my questions, address concerns, and provide updates whenever needed. Their responses were prompt, thorough, and professional. More importantly, they were proactive in making sure I understood what was happening and what to expect next. That level of communication gave me confidence and peace of mind throughout the entire process.What I appreciated most was how well they worked together as a team. Each person had a specific role, but their collective effort made the entire experience feel seamless. Their attention to detail, customer service, and commitment to getting things done the right way truly set them apart.As someone who places a high value on professionalism, accountability, and teamwork, I can confidently say that Kevin, Thomas, and Julia exemplified all three. They are consummate professionals and outstanding representatives of Veterans United.I cannot thank them enough for making such an important milestone in my life a positive and memorable experience. If I ever find myself purchasing another home, there is absolutely no question that I would want this exact same team handling my loan.Veterans United, you have three exceptional individuals representing your organization. Take care of them because they certainly took care of me!I highly recommend Veterans United, and especially Kevin, Thomas, and Julia, to anyone looking for a home loan team that genuinely puts its customers first. **Five stars across the board!
The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.
had no issues with Veterans United. They never asked for doc's more than once.
Some company's ask over and over even when you have sent them ever document.
Thank you Veterans United for a painless experience. The Nelson's
Every member of the team was professional and efficient in the performance of their jobs. The “To-Do” list made it easy to track what I needed to get done. The team not only actively listened but were able to answer questions I wasn’t sure on how or what to ask. Thank you to all members of the team for helping me and Hank find a good home.
Devin Cott was so good to work with! He never left me hanging always called me and answered any questions I had he definitely made it easy on me! Thanks for all your help! They even shipped us a dog care package for my pup as a house warming gift! Call and ask for Devin Cott for any home buying assistance
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The home buying process with my loan team was simple and straightforward. Complete the tasks on your to-do list and you’re good to go. They couldn’t have made it any simpler.
As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!
Suzie and Curtis were quick, thorough, and very responsive. They are top notch at what they do!!
The only suggestion is asking what time is the best time to call during the day.
Dane was great. He explained things and helped us through all the hoops to get to our perfect home. Thank you so much. Thanks to everyone who supported Dane through this too.
On top of there game! Helpful, and friendly !!!!
Thank you to our team for making this process smooth! We love our new home!
Jake and Brooke were absolutely amazing and they made the process so much easier I will definitely be recommending them to any vets who ask for my opinion on a home buying team.
Very easy to work with and quick to answer questions. Will use for my next home purchase
