Austin Butler with Veterans United was an INCREDIBLE partner to work with in the purchase of our home. As first time home buyers, Austin was a fantastic resource for the myriad of questions I had throughout the process and was always available. Over a weekend where we were planning on viewing several properties but did not anticipate making any offers, Austin worked late on a Friday night to get us our pre-approval letter just in case we wanted to make an offer over the weekend (and sure enough, we did!). At closing, Austin was present to answer any last minute questions and even brought a house warming gift and card, a personal touch not expected but greatly appreciated. I can't recommend Veterans United - and Austin specifically - enough.
To whom this may concern Mr. Charles and drew and the rest of the team there were absolutely fabulous. They did their job and they did it very well professional. Yes, I would recommend them to all of my family, friends, etc.
The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.
Knowledgeable, informative and friendly individuals. Explained the required documentation that would be required at the beginning of the process and the "to-do" listings kept the process of documentation going continuously without waiting until the last minute to ask us for required documentation. I would definitely recommend Veterans United for a VA Home Loan, without reservation.
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Evan provided EXCEPTIONAL service from day 1 through closing. His communication was outstanding and he was always available for questions. He is the reason that we will use Veterans United for future financing needs.
The whole team was great! They made the whole process quick and smooth. Highly recommend.
Easy transaction, well communicated.
The team at Veterans United headed by Jared Wilmer and his associates Kristy, Skyler and Tandy made the home buying journey effortless on my part but I know their’s were long hours and hard work they were very professional and gave me confidence that this was the right team for the job, I am truly grateful and thank them for an outstanding job well done.
Karol Hart and her team, including Amanda Girard, were very helpful throughout our home buying journey. As first time home buyers, we had plenty of questions concerning the home loan process. The team at Veterans United communicated with us regularly through phone calls, texts, and emails, answering our questions and letting us know when we had documents that needed to be reviewed and signed. They made us feel like they truly cared, and we were not just another nameless account.
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Justin, and the team did an exceptional job at getting us a quick turnaround on closing! Their transparency and communication is unmatched!
Third time using them and it’s always an amazing experience! My family and I love Anne and her team!
Tim and his staff was outstanding! Had all the answers to my questions. And when I call or text they would always answer me. It was a pleasant experience and I would recommend them to anyone.


