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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
57,442 reviews
762 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 57,442 Marine Corps service member reviews

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5 out of 5 Stars

They made the process super easy and simple, my lender Seth went above and beyond during a hiccup we had. He’s amazing definitely recommend using Veterans United

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Thank you for the detailed guidance throughout my home‑buying experience. I wanted to express how wonderful every person at Veterans United has been. Your quick responses to my questions and the support you provided at every step helped me move forward with confidence. I truly enjoyed working with all of you, and I’m grateful for everything you’ve done to make this process smooth and encouraging.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars

I recently completed a VA IRRRL with Veterans United, and working with Jamie Itamoto was outstanding from start to finish. She was honest, upfront, and clear with me from the very beginning—no surprises, no pressure, just straight guidance and integrity. The rate she secured for me was excellent, and the entire process was smooth and respectful. I look forward to working with Jamie again when rates drop, and I’m grateful for the level of professionalism and aloha she brought to this refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

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5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Jason and his team were patient and supportive as we looked for our dream home. The application process was super easy. 5 Stars would finance here for a third time!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

A pleasure as always. Phenomenal team to make the process professional and pain free. Great team.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

The whole team did a outstanding job with help fixing my credit to getting everything cleaned up for a approval. I would highly recommend and will use you for a refinance in the future

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars

Zane and his team were amazing. I highly recommend anyone to use veterans united. They went above and beyond my expectations!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Here’s a strong, positive response you can use:⸻Our experience with Veterans United was outstanding from start to finish. The entire process felt organized, transparent, and well-guided. Every question we had was answered clearly and promptly, and we never felt left in the dark at any stage.The team was professional, knowledgeable, and genuinely supportive throughout the homebuying journey. They made what could have been a stressful process feel smooth and manageable. Communication was consistent, deadlines were met, and everything moved forward efficiently.We truly felt like they cared about helping us succeed, not just closing a loan. Overall, it was a very positive experience, and we would absolutely recommend Veterans United to other homebuyers.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

I would and have recommended Vet United to friends, they made buying my first home very easy, i barely had to do anything, just sign papers and some phone calls, I was even out of the country when I bought the house.

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

Ready to see for yourself?

Experience first-hand why 361,056 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Great communication.
Attention to small details.
Excellent experience

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Very good experience, would recommend to others

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars

A very helpful and professional staff. Brian and Bailey were amazing, they both made home buying a breeze. There were difficulties along the way but with their oversight the process was not hampered at all. My wife and I very much appreciate their efforts. Well done!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

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