It was the best experience we could have ever hoped for. Seth, and his team were amazing. Always there when I needed them, helping with my questions or concerns.
FOR MERITORIOUS SERVICE WHILE SERVING AS LOAN OFFICER FOR VETERANS UNITED. LANCE HOPPER DEMONSTRATED EXCEPTIONAL LEADERSHIP, SUPERIOR INITIATIVE, AND UNWAVERING DEDICATION. LOAN OFFICER HOPPER EXPERTLY MANAGED THE TIME SENSITIVE CLOSING OF A VETERANS HOME. LANCE HOPPERS PROFESIONALISM AND STEADFAST RESOLVE REFLECTED GREAT CREDIT UPON HIMSELF AND UPHELD THE HIGHEST TRADITIONS OF VETERANS UNITED.
I originally chose a different company for my VA Loan. Halfway to closing I switched to Veterans United. Save yourself the headache and call Veterans united first. There is a reason they are rated #1.
-USMC Veteran
Thank you to our team for making this process smooth! We love our new home!
Awesome purchasing experience. Other than looking for the perfect home, which can be stressful and out of the control of everyone, VU took care of all worries. Closing was a breeze, and they heloed schedule to get all the services set up in my new home. Cant recommend them enough. Nicole, Tara, Tandi, Kyle, the whole team was awesome.
Highly recommend Jessica Galvin at Veterans United!!!My wife and I recently closed on our home here in San Diego, and I want to share our experience working with Veterans United, specifically Jessica Gavin and Nicole Sedelmeier. We started this whole home buying journey back in 2023, and at that time we were already preapproved with three different lenders, so we’ve dealt with lenders and banks trying to sell us their products, pushing things we didn’t ask for, and not really giving us the information we needed. As first time homebuyers, we didn’t want sales pitches; we wanted knowledge, clarity, and someone who could actually guide us.Fast forward to this year, and we were struggling again with two different lenders. Communication was terrible. Loan officers kept changing – five times total – and every time we’d get an email saying someone new was assigned to our file. We were constantly playing phone tag, waiting days for email replies, and never actually connecting with anyone. We needed a loan team that wasn’t restricted to banking hours and actually cared about keeping us informed.Then we met Jessica Gavin, and everything changed. Our first introduction meeting with her set the tone. She wasn’t pushy. She wasn’t trying to sell anything. She didn’t make it feel like a business transaction. She asked what we already knew, what we didn’t know, and what we wanted to understand. Since we didn’t even know what questions to ask, she gave us a list of topics to start with. Each topic opened the door to more questions, and she answered everything clearly and patiently. We left that meeting feeling confident, like we finally found someone who actually wanted to help us.The very next day, we decided to move forward with Veterans United, and Jessica did not disappoint. We started a messaging thread with her to keep communication open, and she stayed responsive every step of the way from preapproval to fully underwritten preapproval. She provided estimates for every home we put an offer on, broke down numbers in a way that made sense, and made sure we always knew exactly where we stood. The service was honestly amazing.Two months later, when we finally went under contract, Jessica introduced us to Nicole Sedelmeier, her transaction coordinator and that’s when the final stretch began. Nicole handled the closing and escrow side, and she made everything feel easy. She was organized, proactive, and always ahead of deadlines. She walked us through the contract and loan process, made sure we understood every document, and kept communication strong the entire time. Nothing ever felt rushed or confusing. With Jessica leading the loan side and Nicole coordinating the closing process, our loan was completed within the 16 day timeline; and to top that off, we were clear to close in just 7 days. For first time homebuyers, that’s wild. With them, it felt normal because everything was smooth, organized, and communicated clearly.If you’re looking for a lender who’s responsive, knowledgeable, and actually cares about making the process smooth, I’d absolutely recommend Veterans United, especially Jessica Gavin and Nicole Sedelmeier. They made a huge difference for us.
Ryan was extremely helpful throughout the entire process. Easy to get in touch with
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Their service was excellent, they kept me informed and in the loop as far as what we needed to complete for the documentation they needed. They let us know when and what changes had occurred over the course of the application process which is very important to me, which is keeping that line of communication going and open on both sides. I highly recommend Veterans United for your home loan or refinancing options!
Alan and the team made this complex process simple and quick. Thanks
Veteran’s United paved the way for our growing family to finally find and support our home!
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They were there every step of the way
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
The whole team was great and helped me every step of the way, very happy with my experience and the house warming gift for my dogs was a great surprise and very thoughtful
Meghan at VU could not have made the process easier. Extremely responsive and knowledgeable on every aspect of what we were trying to do. Very friendly and takes steps above and beyond what a normal lender would do to make sure that we got every advantage that we could receive from our VA loan. Very highly recommended to anybody whether you’re looking for a VA loan or just buying a first house or if it’s your 10th house, Meghan Kopka is the one you want handling this huge decision. Me and my wife could not have asked for more of a gift.
