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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
60,064 reviews
655 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 60,064 Marine Corps service member reviews

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5 out of 5 Stars

Gwen and her team were great and on top of all of my needs.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

I was having the worst time ever trying to use usaa, I reached out to VU and they made everything so smooth fast and easy!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Brian, and his team made buying my new home pretty easy . They kept in touch with me and always got back in touch with me if I had any questions.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

2.5 out of 5 Stars

You cost me money. It was all set up to have the closing cost in the buyers money and I was told the closing cost was $8000.00 so that left $2000.00 to get back to cover the appraisal and bug inspection and anything else that came up. I said earlier in the application time not to pay down the interest or points on the interest and but no they went and used $3000.00 to pay down the interest and there was another problem that had to be fixed to get the seller the right amount of money that they were to receive after all the problems and payment to lower my interest that made me have to pay $300.00 at closing and I was told that’s what I was getting back wrong! I didn’t bring my check book and that caused problems to fix real fast. You made my closing a real bad experience and the person closing didn't like it or the seller made things take longer and me look stupid because I didn’t know what was going on. The day before fixing application because they didn’t have the right amounts and changing my interest and said that I was still going to get $2000.00 back to cover some of the things I had to pay for. So o I am not happy.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4 out of 5 Stars

Bob was easy to work with and was always available to answer questions!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

As a person who struggles with high stress levels, I am thanking the Lord for computer programs that enable us to send in paper work at the push of a button.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The team was simply outstanding it’s like we got our own personal band rockstars. Awesome work from everyone involved in making our dream a reality.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kurt was amazing and when I was frustrated he talked me through the situation. They made everything happen quickly and it was a great experience!

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

5 out of 5 Stars

Lance and Rynda were very good throughout the whole process. Everything was smooth as could be. Will use this team again for sure!-Paul

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Veterans united is perfect for first time home buyers especially if they are overwhelmed with the daily task of being a veteran. Because, they understand what you are going through as a veteran and are extremely gentle and easy on the mind, while going through the necessary steps of purchasing a home!

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Ryan Hauser was a great Loan Officer! He helped us throughout the entire process and was always available to answer any of our questions. He always checked up on us and was very proactive.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Outstanding staff!

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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5 out of 5 Stars

Whole process went smooth. Good job ladies and gents

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The whole team was very inventive. Supportive the whole way through. Is easy to connect with at any given moment.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Billy, Austin, Laura, D.K., and Jamie were all absolutely amazing to work with. They were on top of everything and made us being able to close an extremely easy process. They were all very nice and professional and we could not have asked for a better team!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

1.5 out of 5 Stars

I was surprised at the disorganization we encountered with Veterans United during this home buying process. Our first home purchase was pretty painless, but this one was consistently plagued with things not being completed in a timely manner.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

4 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

3.5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Very streamlined and incredibly easy to use!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

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