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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
59,953 reviews
858 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 59,953 Marine Corps service member reviews

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5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Rob and his team was very helpful and responsive, they made my first time home buying process very quick and easy. They answered all my questions and were very knowledgeable. 10/10 I would highly recommend.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Everyone was so helpful. It was a smooth process. Thank you so much.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Where do I begin? It’s just so amazing how they make it so smoothly not stressful and they take care of everything pretty much. I can’t thank them enough for helping us get this house. I’m just so grateful. I’d like to thank everybody that helped us. God bless you.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

3.5 out of 5 Stars

If it is your first time purchasing a house I would recommend doing a lot of research beforehand. I only would recommend the VA loan because a lot of costs are taken care of prior to closing that you would have to pay for if it was a regular home loan. I didn’t feel they had my best interest in mind when it came to the loan. They were just going to offer me the highest interest rate even though my credit was great.. in the 800s and no issues on my credit report history. Not until I got a better offer with someone else did they try and match it but prior to that it was basically “due to what’s going on overseas”…. Some of the process I felt was done backwards. There was a delay on closing I felt could have been mitigated if those were one of the first things taken care of. It wasn’t a pleasant experience. It definitely could have been worse but I am so glad this process is over! The team did check in to see if I had questions but I don’t know what to ask if it’s my first time. I asked the lenders if there was anything needed from me and I would get “no we’re good for now” when there were things needed and there were documents I had to submit twice because they didn’t know I submitted it prior to when they asked (I guess). So for others I would advise them to research all the important things for purchasing a home and how the process works before starting the home buying process. Know what you can negotiate/ask for, and always shop around for lenders to get better deals. DO NOT ASSUME they have your best interest in mind like we do in the military. It’s a business for them to get the deal. And READ EVERYTHING IN DETAIL before signing especially at closing because there were multiple errors, and last minute changes that were made to the loan that my lender didn’t even know were changed so I wasn’t given any heads up about it. The attorney was visibly annoyed that I had questions or showed him where there were mistakes on the documents. He half explained things to me but when the sellers came he gave them all of his attention and just dismissed me until they were done. He catered to them so that they can go to their next appointment but didn’t apologize for having me wait longer due to the clerk having to fix multiple documents that they had errors on. That’s the gist of it. Oh and there are things you have to pay for throughout the process like inspections earnest money and appraisals so don’t expect to not have to pay anything.

headshot image of Jared Smith

Loan Officer: Jared Smith

NMLS# 2771902

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5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

My home buying experience with Veteran's United could not have been better! I was able to purchase my home in another state without one setback. The electronic document signing process was so efficient and a no brainer, pardon the military terminology. Buying a home can be a very stressful experience, Veteran's United took a lot of the hassle out of the equation. I wouldn't hesitate to recommend them to my friends and family.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars

Ashley was wonderful to work with and very fun spirited making it a comforting process thank you dearly ☺️

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Theses people stick with you through the ebntire process and answer any questions you may have.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Ta’Tianna Thomas did an amazing job throughout my entire home-buying experience. She was professional, knowledgeable, and always available to answer my questions. She made what could have been a stressful process feel easy and smooth. Her communication was excellent, and I always felt like she genuinely cared about helping me every step of the way. I truly appreciate all of her hard work and dedication. I highly recommend Ta’Tianna Thomas and Veterans United to any veteran looking to buy a home. Thank you for making this experience such a positive one!

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars

Fantastic service by all involved. Enjoyed working with the entire team.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Hayden was very helpful during a stressful time.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Tommy and his team were great. Everything done in a few short weeks. Broke down the terms to help someone who doesn’t or may not understand everything. Highly recommended

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Very great communication, and availability to talk whenever I called.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

My team, was so great and so responsive! 10/10 recommend

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

4 out of 5 Stars

The Veteran’s United team stayed in contact and kept me informed during every step.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

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