Gwen and her team were great and on top of all of my needs.
I was having the worst time ever trying to use usaa, I reached out to VU and they made everything so smooth fast and easy!
Brian, and his team made buying my new home pretty easy . They kept in touch with me and always got back in touch with me if I had any questions.
You cost me money. It was all set up to have the closing cost in the buyers money and I was told the closing cost was $8000.00 so that left $2000.00 to get back to cover the appraisal and bug inspection and anything else that came up. I said earlier in the application time not to pay down the interest or points on the interest and but no they went and used $3000.00 to pay down the interest and there was another problem that had to be fixed to get the seller the right amount of money that they were to receive after all the problems and payment to lower my interest that made me have to pay $300.00 at closing and I was told that’s what I was getting back wrong! I didn’t bring my check book and that caused problems to fix real fast. You made my closing a real bad experience and the person closing didn't like it or the seller made things take longer and me look stupid because I didn’t know what was going on. The day before fixing application because they didn’t have the right amounts and changing my interest and said that I was still going to get $2000.00 back to cover some of the things I had to pay for. So o I am not happy.
Bob was easy to work with and was always available to answer questions!
As a person who struggles with high stress levels, I am thanking the Lord for computer programs that enable us to send in paper work at the push of a button.
The team was simply outstanding it’s like we got our own personal band rockstars. Awesome work from everyone involved in making our dream a reality.
Kurt was amazing and when I was frustrated he talked me through the situation. They made everything happen quickly and it was a great experience!
Lance and Rynda were very good throughout the whole process. Everything was smooth as could be. Will use this team again for sure!-Paul
Veterans united is perfect for first time home buyers especially if they are overwhelmed with the daily task of being a veteran. Because, they understand what you are going through as a veteran and are extremely gentle and easy on the mind, while going through the necessary steps of purchasing a home!
Ryan Hauser was a great Loan Officer! He helped us throughout the entire process and was always available to answer any of our questions. He always checked up on us and was very proactive.
Outstanding staff!
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Whole process went smooth. Good job ladies and gents
The whole team was very inventive. Supportive the whole way through. Is easy to connect with at any given moment.
Billy, Austin, Laura, D.K., and Jamie were all absolutely amazing to work with. They were on top of everything and made us being able to close an extremely easy process. They were all very nice and professional and we could not have asked for a better team!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
I was surprised at the disorganization we encountered with Veterans United during this home buying process. Our first home purchase was pretty painless, but this one was consistently plagued with things not being completed in a timely manner.
Very streamlined and incredibly easy to use!


