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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
58,418 reviews
705 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 58,418 Marine Corps service member reviews

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5 out of 5 Stars

Quick and easy, get the information and everything is a breeze.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Mike Rahmoeller was amazing and kept me updated.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Candy McGowan and her team supported me 115% all the way. Great professionalism. Thank you!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Heidi and Annie are excellent and the best home financing/refi process I've ever experienced. Overall a fast and straightforward process. Very happy to have worked with Heidi and Annie who are extremely professional and make things easy. Thank you Heidi and Annie!Joshua and Jessica Galle

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Ty has now been my loan officer for two home purchases, and both experiences have been smooth, consistent, and professional from start to finish. He is transparent, responsive, and does a great job keeping me informed throughout each step of the lending process.What I appreciate most is that Ty takes the time to explain things clearly, answer questions, and make sure I understand the numbers and the timing involved. He is also proactive and does everything he can to stay competitive with other lenders, which made me feel like he was genuinely working in my best interest.Buying a home can be stressful, especially when there are moving parts close to closing, but Ty helped keep the process organized and steady. I would absolutely recommend him to anyone looking for a knowledgeable, reliable, and trustworthy loan officer.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

2.5 out of 5 Stars

I would say that I would probably recommend Veterans United as a whole but not specifically the loan officers that were over my loan. It was by far the worst experience I've ever had on a professional level.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

A great team that kept me honest on the timelines. They would respond to questions very quickly and were able to handle all of my concerns with constant professionalism.

headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

4.5 out of 5 Stars

I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Working with Zack and his team at Veterans United was truly an outstanding experience from start to finish. As VA loan borrowers, we felt completely supported every step of the way. The team was always quick to answer our questions. They made sure we understood the process, which gave us a lot of confidence.
Our concierge, Jared was an added bonus. He was incredibly helpful, offering thoughtful guidance, helpful tips, and useful tools that made everything feel more manageable. It really felt like we had a full team behind us.
One of our favorite parts was the app. It kept us informed at every stage and made the process so easy to follow. The to do lists were especially helpful in keeping us organized and on track, which made a potentially stressful process feel smooth and straightforward.
We couldn’t be happier with our experience and would highly recommend Zack and his team to anyone looking for a knowledgeable, responsive, and supportive lender. They truly went above and beyond!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

I was pre-approved with another lender and under contract and was running into issues with underwriting. Rob and his team were able to make the deal happen quickly and on time! So happy I chose to make the move to VU and have been recommending them every one I know!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Nate was awesome, responsive and flexible, even when I threw a completely different house at him. He's one of your greats, put him over a team of people because you need more like him.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everything went great from start to finish. We had a more unconventional home buying experience than most, but Andrew and Kayla were great and made the home buying experience a smooth one! Highly recommend them!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars

The process was clear and understandable.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

They helped in every aspects of the ordeal they were patient in courtesy

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Taylor and his team were great throughout the whole process. Thanks to this team I had a stress free closing experience. Thank you!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

The buying of the home, was GREAT. The problem I am having has nothing to do with VA United. 4 day after the purchase I still have no water. I LOVE you all. ALWAYS.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4.5 out of 5 Stars

Very seamless and super easy to access all documents and easy to keep up with the to-do’s list. The people were super nice and very helpful!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Ashley Tasco is very professional, patient and easy to work with. Cannot say enough positive things about Ashley, very appreciative of her guidance throughout the entire process.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Overall a great experience as a first time home buyer. I had a great team helping me out every step of the way!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

The entire team was exceptional to work with

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

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