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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
61,153 reviews
414 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 61,153 Marine Corps service member reviews

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4 out of 5 Stars

The loan process is stressful. Many things happen that are out of your control. Jamie and Chad made the process easier.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

The entire experience was seamless. So grateful for everyone’s help

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Super easy process! I appreciate all the help!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

My experience wasn't exactly smooth bc I wanted a house in a specific place. We had some hick-ups but stayed the course and their team landed my dream home for me ! 100% awesome company and people.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars

VU covered all the bases and answered all the questions.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Wyatt Robertson

Senior Loan Officer : Wyatt Robertson

NMLS# 2479996

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

They were very helpful and were quick to answer any questions I had! They made this the easiest home buying experience a person could ever have!

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I couldn’t have asked for a better experience with Veterans United. From beginning to end, the entire process was handled with professionalism, patience, and genuine care. I especially want to recognize Michael Fible and Derek Vollrath, who were outstanding through out my home buying journey. Both gentlemen were consistently available when needed, extremely responsive, and always willing to answer my questions and keep me informed every step of the way.i am grateful to Michael, Derick, and everyone at Veterans United who played a role in helping my family achieve this milestone. I would recommend Veterans United to any veteran looking to purchase a home. Five Stars!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

The experience of working with Veterans United was amazing. Everyone was very helpful and kind went above and beyond for us and we thank y'all so very much.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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5 out of 5 Stars

Loved Dustin and team. I constantly work away from home and in poor reception areas. Dustin was always patient and willing to work with my schedule. Him and his team were there to answer questions whenever to popped up and the made our first home purchase a smooth and enjoyable process. I look forward to working with Dustin again in the future.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Process was very simple. Emmett Brandon communicated regularly to keep us updated.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

I had an absolutely awesome team throughout my homebuying experience with Veterans United! My loan officer, Kevin Reichert, loan coordinator, Thomas Warren, and concierge, Julia Lubbering, were simply a cut above the rest. From the initial preapproval process all the way through closing, each of them demonstrated an exceptional level of professionalism, dedication, and genuine commitment to making sure I was supported every step of the way.Buying a home can be an exciting but sometimes stressful experience, especially when navigating the various requirements, paperwork, and deadlines involved in securing a mortgage. What stood out to me most about this team was their communication, responsiveness, and willingness to take the time to explain each step of the process. I never felt like I was just another loan application or a number in the system. They made me feel like a valued customer, and that made a tremendous difference.Kevin, Thomas, and Julia were always available to answer my questions, address concerns, and provide updates whenever needed. Their responses were prompt, thorough, and professional. More importantly, they were proactive in making sure I understood what was happening and what to expect next. That level of communication gave me confidence and peace of mind throughout the entire process.What I appreciated most was how well they worked together as a team. Each person had a specific role, but their collective effort made the entire experience feel seamless. Their attention to detail, customer service, and commitment to getting things done the right way truly set them apart.As someone who places a high value on professionalism, accountability, and teamwork, I can confidently say that Kevin, Thomas, and Julia exemplified all three. They are consummate professionals and outstanding representatives of Veterans United.I cannot thank them enough for making such an important milestone in my life a positive and memorable experience. If I ever find myself purchasing another home, there is absolutely no question that I would want this exact same team handling my loan.Veterans United, you have three exceptional individuals representing your organization. Take care of them because they certainly took care of me!I highly recommend Veterans United, and especially Kevin, Thomas, and Julia, to anyone looking for a home loan team that genuinely puts its customers first. **Five stars across the board!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

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