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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
78,111 reviews
768 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 78,111 Navy service member reviews

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5 out of 5 Stars

If I ever purchase another home, I would absolutely choose Veterans United again. Everyone I worked with was knowledgeable, responsive, and genuinely easy to work with throughout the entire process. There was only one minor issue along the way, and the team quickly found a solution that satisfied both the underwriter and me.Having purchased several homes over the years, I can honestly say this was by far the smoothest and most enjoyable mortgage experience I've had. Their home buying concierge experience was a unique added benefit to make the experience even better. As an added touch, I walked into my new home to find a beautiful and thoughtful gift from Veterans United, which was totally unexpected and very much appreciated.I highly recommend Veterans United to anyone looking for a lender, and I wouldn't hesitate to use them again in the future.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

4.5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars

Mallory was awesome, she really went all out all the time for me.
We had a bit of an unusual situation, but she said she could do it, and she DID!

headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Veterans United was very convenient and hassle free for me. My team was prompt and responsive, answering any questions I had. As a first-time homebuyer purchasing remotely while stationed overseas, VU was able to work around my schedule. Their website and application was easy to use and always avaialable from application process to closing. An interactive checklist was available to keep me on track and included links for information and local recommended services. I couldn't be more satisfied with them.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Joel Smith was absolutely the best i have ever worked with. His communication skills were absolutely perfect and he did not push us in anyway. He worked with us through the whole process, kept us informed proactively. He was so organized and personable. My realtor also thought he was fantastic to work with. He made a difficult process seem almost too easy for myself and my wife by his way of explaining everthing.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Colin made the whole process comfortable, he is personable, professional and knowledgeable. Things went extremely smoothly until closing and we thought the deal would stop. Colin stepped in ind corrected small issues and we closed successfully. He went above and beyond so that our experience was very positive, a persons
Al touch that speaks highly of the company and especially Colin, thanks

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

The team at Veteran’s United was extremely professional, efficient, and friendly. Bert Shaw was exceptionally helpful throughout the process. I highly recommend Veteran’s United as a lender.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

As a first-time homebuyer, I couldn’t have asked for a better experience with Veterans United. From start to finish, the entire team was professional, knowledgeable, and genuinely invested in helping me achieve homeownership. They made what could have been a stressful process feel straightforward and manageable by keeping me informed every step of the way and always being available to answer questions.What stood out most was their communication and commitment to service. Every member of the team treated me with respect, especially Mr. Chris Coloni & Mr. Eric Bals, worked diligently on my behalf, and ensured there were no surprises throughout the process. Thanks to Veterans United, I was able to close on my home with confidence and peace of mind.I highly recommend Veterans United to anyone looking to purchase a home, especially fellow military members and veterans. Truly a 10/10 experience.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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5 out of 5 Stars

Everyone there was so sweet and helpful. They made the process less stressful and easy to handle.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

The Veterans United Team was great to work with, providing us with guidance and information throughout the home buying process

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Veterans United helped me get my first home. With help for getting my credit better and help from the loan officer and coordinator. As willing to answers any questions I had

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

3.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

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