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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,134 reviews
540 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,134 Navy service member reviews

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5 out of 5 Stars

I will definitely be contacting VU with my future mortgage needs. Josh and his team were very efficient and professional with my mortgage refinance.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Veterans United and their team demonstrated exceptional professionalism and dedication throughout the entire process. They took the necessary time and every possible measure to ensure that each step proceeded smoothly and efficiently. Regardless of the challenges encountered along the way, the team worked collaboratively to address and resolve every issue.
Despite the complexities of coordinating across three different time zones—which could have caused significant delays—the team maintained clear, transparent communication and consistently found effective solutions to keep the process moving forward. Their commitment to integrity, responsiveness, and client satisfaction was evident at every stage.
I highly recommend Veterans United to all military veterans seeking a reliable, knowledgeable, and supportive team.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

4.5 out of 5 Stars

Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

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5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

The whole team was upfront and assisted me throughout the whole process.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Veteran United is the way to go. The team I was setup with made the process easy. They worked around my schedule and answer any questions in a timely manner. It did not manner if it was phone, message, or email; they were there quick. Also made sure I got a worthy deal on my property which was no small task. Shout out to Mrs. Stratman, cause after the hard work getting me the property, she contacted me when a lower interest rate was available for me. There I was thinking their job was done after I purchased home, my was I wrong.

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Thank you Mr Chris you guys are the best

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

I happened to click one day while surfing real estate sites. It was a lucky click because the whole team is enthusiastic, well trained and organized, a real pleasure to work with through this complicated home buying process.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

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Experience first-hand why 356,860 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I have been dealing with VU for many years buying and refinancing houses. I am always pleased with how easy they make it. I will always go to VU for my mortgage needs!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Great folks just trying to help Veterans.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars

A team is only as good as its players and all of my guys were all-stars. Thanks again for the timely work and kind words when I needed them most. I can't tell you how much it all meant to me. To say the most about it, I wasn't just another number. You don't see that everyday.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

This went wonderful. The process was easy and very minimal paperwork involved in the refinance.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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