Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
77,686 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 77,686 Navy service member reviews

Clear Filters

5 out of 5 Stars

I couldn’t have asked for a better experience. Joel, Blair, and the entire team really took care of me. You will be in good hands.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars

very professional I had a great team I recommend them to any qualified veteran.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

I am a first-time home buyer, and my Veteran United team was Jennifer Heishaman and Shannon Brown, and they did an amazing job. They were there whenever I had questions or issues. There were a few concerns I had, as no business is perfect. A family member told me about Veterans United because of the ease of use of their services which is true. I did my research and they were rated very high with the help and knowledge that they provide to all veteran, so I was excited to work with them as I am a disabled veteran. With that, no one explained to me about the benefits my home state (Virginia) provides to disable veteran when buying and owning a house. When I brought this up from doing my own research that was able to redo my paperwork to get me a lower mortgage and paying a lower closing close. So, I think they should know all the benefits of the state where the veteran is buying the house. I also think they should do a post interview where they go everything and check on the veteran to make sure they know the next steps and how they are feeling about the purchase especially when it's a first-time home buyer. As I said these are minor issues, and overall, it was an amazing experience. I was able to get a good rate; they help me found saving wherever they could. The serve was fast and smooth. Yes, I would use Veteran United again. Thank you for helping me.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

THANKS FOR EVERYTHING, I WAS LOST TO HOW TO DO ANYTHING. SUPPOSEDLY EVERYTHING WORKED OUT GOOD.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

Ready to see for yourself?

Experience first-hand why 369,372 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Staff/Team were super friendly and understanding even during some of our hiccups!!
Enjoyed working with each and every one of them.
Would definitely recommend them.🙂

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars

This process was so easy. We didn’t have to worry about a thing! And there were no surprises! We are so grateful for this team! Thank you!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Super easy process and team was very helpful.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

The team that was assembled for me was/is beyond AMAZING, They really did way more than I ever expected! My gratitude goes way beyond your wildest imagination! Whom ever may read this that is in charge, you should really count your blessings to have these people on your team, you need to look at everyone that was on my team and ask yourself where can I find more people exactly like these and what can I do to make sure they never want to leave! I don’t fluff pillows for people, that isn’t my thing but for MY TEAM, you can beat your ass I would!Thank you
-Mark Lee Waller

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Made the process smooth and super simple would highly recommend

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Trey and Lani were phenomenal! Trey made it happen, his expertise and patience made this deal close! I do not hesitate recognizing and recommending Veterans United! They indeed live to their name.Happy Homeowners,
Luis & Debbie

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

Ready to see for yourself?

Experience first-hand why 369,372 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Your team was fantastic.Working with me.And my wife to get our brand new home and I appreciate everything you guys done.And thank you, aaron and melissa, you guys are absolutely awesome

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Wendy and her team was absolutely amazing to work with, they explained everything effectively. The work with me when it took me a while to find some documents needed to get the approval.
Amazing team work!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

4.5 out of 5 Stars

Very knowledgeable staff, ready to assist in every step of the process, including researching utility companies movers even assisting with change of address. No surprises, I knew exactly what to expect. Would highly recommend.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

They were very professional and honest. It was very smooth transaction in buying a house. I recommend them highly

headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars

We had a lot of obstacles but the VU team helped us overcome them.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

VU has a great team with dedicated professional who worked day and night to get our loan approved and funded within 10 days.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.