It was one of the smoothest Loan process we have had. Glad we were finally able to get a good home using my VA Benefits.
Super smooth process, as a first time buyer they handled a lot of the work. Personally I wish they broke the verb-age down a bit more...oh and gave me the cd one day earlier.
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
The process in the beginning was smooth and streamlined. Everyone was helpful and easy to talk to. The closing process, however, had some issues. I had to reach out multiple times with the same questions and double check the answers I was given. My closing numbers were wrong after having said multiple times that I wanted to put money down up front. This caused frustration on both the buyer and selling side. Everyone worked hard to correct the issues but it was not ideal and now requires more paperwork on the backside. Somehow communication broke down on multiple sides at multiple points in the closing portion.
I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.
Thank you to John, Tori, and Jaden. They made our loan/moving process painless. We greatly appreciated their consistent communication so we knew at all times where things stood. Everything was done with efficiency, accuracy, and speed. We strongly recommend Veterans United to anyone looking for a loan to buy their next home. Thank you, Veterans United. We're very happy in our new home!
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This was my second time buying a home with Veterans United, and I don't know how I would do without them. They made the process more streamline each time. I love Veterans United!
Great job and communications, very easy step by step process and overall amazing job with the whole process, thank you
Loved this team! They were amazing! So grateful for their help in the home buying process.
Veterans United home loans was a great experience. Professional, very knowledgeable and very quick. They helped me every step of the home buying process. Thank you so much.
Well, I did recommend you to my brother, Stefan Suliman, in Georgia. However, I hope he will have a better team. Lots of mistakes happened. My team nearly lost me as a customer with their inexperience and lack of organizational skills. You should have a checkpoint system in which you email your customers about what needs to be done.
My team is telling me we will take care of the pest control/termite inspection. You don't need to worry. Well, 10 days to closing, and they dump it into my lap; we need the home inspected for termites. Oh, guess what? They also needed the metal shed inspected. three days before closing. That is crap, and your interest rates are all over. My brother got 5.75%, no points, and I got 5.99 with points. really lets squeeze the veterans for what we can? I guess I will need to find someone in the media to give you some publicity.
It was an interesting experience the experts delivered more than my expectations and will definitely recommend for everyone military personnel who wants to acquire a decent home.
James and his assistant went about and beyond they kept me up to date and gave me a lot of reassurance through out the process. For my first time this was a definitely an easy process thanks to them!
Mahalo
Great service, communication and follow up conversation from beginning to end.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
Everybody was a huge help and i couldn’t be more grateful! Loved every step of the way and the process was simple.
They have a fantastic team, very professional, personable, and flexible. I will be using them again for any of my home buying needs and consult them if I need any advice or guidance.
Another great job! Communication was excellent.
