The team I had going through my process was crazy amazing!! Heather & Mike, Jayden, Melanie, and Phoebe. I just want to show gratitude and Thanks. 🙏🏾
My loan team was awesome AGAIN! I was so excited to be working with Nick and Anna again, they got everything handled for me perfectly. Amazing team work, communication and commitment! Thank you guys for getting me into my dream house!
Derek and his team are extremely helpful, patient and quick with response as well as getting things done. Wouldn’t choose anyone else for home buying and refinancing needs.
——Nick
Loved this team! They were amazing! So grateful for their help in the home buying process.
Overall, my experience with Veterans United was outstanding from start to finish. The entire team was professional, knowledgeable, and genuinely committed to making the refinancing process smooth and stress-free. They communicated clearly at every step, responded quickly to any questions, and made sure I fully understood all aspects of the process.What stood out most was their dedication and personalized support—they truly went above and beyond to ensure everything stayed on track and closed on time. I always felt supported and confident knowing I had such a reliable team working on my behalf.I would highly recommend Veterans United to anyone looking for a seamless and positive home loan experience. Their expertise, responsiveness, and customer care are second to none.
Overall, they got us our loan! My husband and I had some frustration with their POA requirements. We were planning to use a POA from the beginning, since my husband is at sea on deployment (we are both active duty). Since I was using my VA loan and taking care of all of the interfacing with this company, I did not think there would be an issue. It was not less than a week before closing our concierge informed us about the Alive and Well requirement due the day of signing. It is a very inflexible policy that requires a phone call or email from the party being signed for as the POA. Luckily, my husband was able to get an email off the ship. As a submariner, it would have been nearly impossible to do the same. I was disappointed this policy was not communicated earlier, leading to unneeded stress during the final week of escrow. Though everything else was smooth, I would not recommend this company if you are intending to use a POA while one party is deployed.
My VA Agent Charles and loan officer Dene was very professional and great, helped me get through the process without any worry or stress
Alex and Beth were amazing to work with during our loan process!!! Thank you both for making the process more enjoyable and certainly easier than ever before.
Helped me understand certain things I’m new to and explained how it works and ways the best move.
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I had the best experience! Everyone checked in to make sure all my questions were answered!!
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Cara and Erin were amazing to deal with and get to know. They made us feel like more than just another customer!
Very smooth process, great customer service, I felt very comfortable with each team member.
David and his team were amazing. They communicated very well, and kept me in the loop throughout the entire process. Would highly recommend
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They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Matt is great
