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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
80,120 reviews
1,026 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 80,120 Navy service member reviews

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5 out of 5 Stars

Rob and his team were just amazing all around making this simple and easy

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Shannon and Suzie were absolutely amazing throughout the entire home-buying process! They were incredibly helpful, knowledgeable, responsive, and supportive from start to finish. They made what could have been a stressful and overwhelming experience feel smooth and manageable.They were always available to answer questions, explain things clearly, and make sure we understood every step along the way. Their patience, professionalism, and genuine care really stood out, and it was obvious that they wanted us to feel confident and comfortable throughout the entire process.We couldn’t have asked for better people to have in our corner while buying our home. Shannon and Suzie went above and beyond, and we are incredibly grateful for everything they did. I would highly recommend them to anyone looking to buy a home!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Excellent customer service. The team explained everything precisely and in language I could understand. They were there every step of the way. I strongly recommend going Veterans United.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

It was so easy navigating the buying process with Vet. United. Everyone involved introduced themselves, and let me know their roles, and what to expect. They checked with me constantly to follow up if I had questions or concerns. They also have an array of services to help with your move if needed. I would definitely use them again!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars

Lance was amazing to work with. 💯

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

10/10 experience with Veterans United. Buying my first home was a huge milestone for me, and I honestly couldn’t have asked for a better team to help me through the process. From the very beginning, they made me feel supported, informed, and confident that everything was being handled the right way.What stood out the most was how much they genuinely seemed to care. Anytime I had a question or was unsure about something, they took the time to explain it and made sure I understood what was happening. They never made me feel like I was just another customer.As a service member, having a team that understood the VA loan process and what comes with military life made a huge difference. They helped keep everything moving, communicated with me throughout the entire process, and made what could have been a stressful experience feel much more manageable.Getting the keys to my new home was an incredible feeling, and Veterans United played a big part in making that possible. I’m truly grateful for the time, effort, and support they gave me throughout this journey. I would highly recommend Veterans United to any veteran or service member looking to buy a home. Thank you for helping me achieve such an important goal in my life.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

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5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Very smooth fast and very professional I would definitely recommend veterans United.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Well I can say I was skeptical about VU but overall the whole process was easy and successful. Would def recommend Conner and his team.

headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

5 out of 5 Stars

Jeremy Henry was top notch, always reachable and informative. Lead us on the right track always! Only thing that needs attention is closing team carefully reviewing names on the docs. It took them “third times a charm” to correctly spell my name! This set us back from the original time of signing at 9am till the 3’clock hour.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

The whole Veteran’s United team was amazing, including Levi, he was always available for my amateur questions and never let me fall on my face throughout the whole process. They set everything up. All I had to do was answer some questions and sign some stuff. They had everything else under control, took all the stress of finding and a getting a home off my shoulders.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Nathan and Bryan were absolute professionals. I cannot say easy and informative they made the home buying process.They made me feel very welcome, and always answered my questions, no matter how big or small.100/10 recommend.

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Ken was absolutely amazing. I had originally tried to go through Navy Federal and had a terrible experience, so having Ken as my loan officer was a breath of fresh air. He was responsive and knowledgeable, and made me feel supported every step of the way!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Every step of the process, the team worked together to have answers before I even knew I had a question!

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

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Experience first-hand why 380,948 homeowners give us a perfect score!

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5 out of 5 Stars

Worked hard to get it done

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars
Photo submission from Jesse P.

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Larry is great! Veterans United did exactly what they said they would do and it was done professionally and with kindness and expertise. Very pleased!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Everything went smoothly.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

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