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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
77,431 reviews
848 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 77,431 Navy service member reviews

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5 out of 5 Stars

I have nothing but the highest opinion of the entire team that helped me with this process from start to finish. They have been nothing but professional, informative, and timely in responses to questions I had.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Great service

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Exceptionally professional team. So easy to work with, stayed in contact thru the entire process, and kept us informed at every step. If i could rate them an 11, i would. I will recommend them to anyone i know going thru a mortgage.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Derek and Keri killed it. Made the process so easy and convenient

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

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5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

10/10 veterans United did a great job. Zane and all his colleagues were extremely efficient and professional easy to talk to on the phone. And followed through with everything they said they would do.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Thru the ups and downs of finding the right home. Andrew helped us a lot, communication was good.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Fifth time using Veterans United I do it again

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

This is our second time going with Jeff and his team at Veteran’s United! We cannot say enough at what an amazing team this is!! From beginning to end, the support, professionalism and kindness was incredible! We never had to worry because we were confident that they had everything covered! We highly recommend them!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars

For documents you request please add examples. In our case the required document was the original note. We were unsure of what this looked like.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

2 out of 5 Stars

The realtors given by Veterans United were both bad communicators: one left the state while I was buying a house and stopped communicating, and the other made schedules and appointments without my knowledge or consent. The final real estate agent, Mrs. Kim Winters was very helpful.My loan coordinator was very helpful, but I did not hear from them for weeks in the beginning until it was close to closing on a house.The most helpful person was Missy, the person that helped me with setting up my utilities, mail and Internet, because she got me connected to people when she checked in.It was a very stressful time buying and selling a house. And unfortunately, I did not feel taken care of, or felt like anything was made easy by working with Veterans United. I will not be moving with Veterans United again.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Casey and the team we're awesome! They really connected with me and my family, understood our needs, connected us to the right people, and helped us have a very smooth closing. We are very happy in our new home and we're so glad VU helped make it happen!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars

Yoel, Danielle and there team did an amazing job helping me thru the purchase of our family home. They were thorough, precise and fabulous in their customer service. Lot of people say they had a stressful experience when purchasing there home but Yoel and his team made it easy and fun. Love the service and will 100% other families looking to purchase a home. Thank Yoel and team for making it happen.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

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