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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
77,857 reviews
798 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 77,857 Navy service member reviews

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5 out of 5 Stars

Knowledgeable and always reachable
Always answered any questions in a timely manner

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Easy process.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Fantastic crew

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Logan and his team were outstanding

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

2 out of 5 Stars

I would still recommend but this buying process was the most stressful transaction I have ever had. Staff not answering on closing day. Then documents not provided until the day of closing. Very poor communication. Very upsetting as the last transaction I had with veterans united was so wonderful that this one feel so short.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars

Overall the process with Veterans United was good, I feel it would be beneficial to have better communication from the Loan team via phone calls vs text messages. I would go through Veterans United again for sure.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Rock Star Connor💪🏻😎

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4 out of 5 Stars

Asking repeated documents on the to do list was tiring.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Just follow their directions, ask questions if you don't understand. They are there for YOU.
I had a fantastic time with Spencer and Alix

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

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Experience first-hand why 370,221 homeowners give us a perfect score!

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5 out of 5 Stars

Ever person on my team has has worked so hard from the start to the finish has made this journey I personally have can't thank you enough a first class group Thank you one and all

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Very helpful and kind, very knowledgeable!!!! Would work with Veterans United a million times if i could!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Working with David and his loan team was an absolutely outstanding experience from start to finish. As a first-time homebuyer, I expected the mortgage process to be stressful and complicated, but David and his team made it feel incredibly simple and straightforward every step of the way.What makes the experience even more impressive is the timeline. We began the process in March, and by May 29th, I was sitting at the closing table and officially becoming a homeowner. For something as significant as purchasing a home, that timeline was a dream come true. The efficiency, organization, and dedication displayed by David and his team throughout the process were truly remarkable.From the very beginning, they were professional, knowledgeable, organized, and highly responsive. Anytime I had questions or needed clarification, someone from the team was quick to respond and took the time to make sure I fully understood the process. No matter what stage we were in, I always felt informed and supported.The communication throughout the entire transaction was flawless. David and his team consistently stayed on top of everything, keeping the process moving smoothly and efficiently. Whenever documentation was needed or an update became available, they were proactive and made sure I knew exactly what was happening.As an over-the-road truck driver, my schedule can be challenging, but David and his team worked around those challenges and made the process as seamless as possible. They were always available when I needed them and were incredibly responsive whenever questions came up.What impressed me most was how easy they made the entire home-buying process feel. They removed much of the stress and uncertainty that often comes with securing a mortgage and helped me move confidently toward closing. Their professionalism, attention to detail, and commitment to excellent customer service were evident every step of the way.I can honestly say that dealing with David and his loan team was one of the best customer service experiences I’ve ever had. They helped turn what once felt like a distant goal into a reality. Becoming a homeowner on May 29th was a dream come true, and I am grateful for everything they did to help make it happen. I highly recommend David and his team to anyone looking for a lender that truly cares about their clients and delivers exceptional service from beginning to end.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Zach Harrison and his team were outstanding with assisting me in purchasing my 2nd home through Veterans United!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Casey and his team are the best. If i could give them higher than a 10 I would. This is my second time working with them and would pick him over anyone.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

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