Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
79,797 reviews
539 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 79,797 Navy service member reviews

Clear Filters

5 out of 5 Stars

I had the most amazing, patient, & professional team!
My team members were: Justin(loan officer), Kacey(security system rep) Kaylyn(underwriter), Rashad(realtor), Shaniece(home buying concierge), and Tommy(car & home insurance agent).
All of these individuals worked diligently to ensure that I understood this process, step by step. I am forever grateful that the Lord placed all of these individuals on my house buying journey 🙏🏽🏠🛣️💯

headshot image of Justin Feingold

Loan Officer: Justin Feingold

NMLS# 2801845

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

My loan officer was excellent. He answered every question on the paperwork and terms. He was extremely knowledgeable, patient, and eager to help at any chance that he had. 10/10 I would recommend working with Veterans United.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Evan Oswald and his team of professionals made this home-buying experience so amazing. Every aspect of the loan process was first rate and professional! I would absolutely not have wanted anyone else to handle this dream come true! Thank you, Evan, and thank you to your team and Veterans United company for making it all a reality!!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Fast and everyone seemed to really know their business. I really liked working with the team that helped me. Dan Curry

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

Ready to see for yourself?

Experience first-hand why 379,313 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The entire team was awesome and very informative and extremely helpful!!!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Christian and Kathleen are rockstars. Able to make a very tight deadline happen with a lot of paper work involved. Outstanding results, and I am glad we were all able to work together to make me a new home owner!!

headshot image of Christian Heinz

Loan Officer: Christian Heinz

NMLS# 2822978

5 out of 5 Stars

My name is Katrina Gable. My husband and I, James Gable applied for a home loan through veterans United. We almost hesitated to call but we thought about it and just took the chance. All I can say is the team that I had was wonderful. They stuck by my side and things went perfect for us. We now have a beautiful home four bedroom two bath with a pool in the Volusia County fl area! I just want anybody who is reading this if you are looking somewhere to get a loan to get the house of your dreams, I’m telling you right now give it a chance what’s it gonna hurt? Things are stressful in life, but that’s what makes us stronger go for it because we day and we are so thankful Aaron, Madison, Kole, and George and also my beautiful realtor PAOLA all made this happen for us and I think you all if you guys looking for the team to help you ask for Aaron Mansfield…🫶🙏💯 THANKS AGAIN VETERANS UNITED!!!!!!!!

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

Working with Tim was amazing. He explained everything and answered all my questions

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars

The process is easy and if you have any questions, they are quick to answer.They are friendly and helpful during the process. I would not hesitate to use them for your mortgage or refinancing needs.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

3 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4.5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Emmy C is the best! She did an amazing job helping me secure my first home!

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

Ready to see for yourself?

Experience first-hand why 379,313 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

Chris Lippmann definitely took care of me when looking for the best path forward and interest rate for my home loan. Mason R. Was the man, every question I had about the process he immediately answered in our chat. I would like to thank Chris and Mason for making the home buying process easy for my family!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

Wendy and her team were awesome!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Absolute professional and excellant team to work with

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Joseph K.

In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

This was truly the best home-buying experience my family and I could have asked for. We now have a beautiful home that we are incredibly excited about.We are deeply grateful to the VA Home Loans team, especially Ross and his team, for giving us exceptional attention throughout the entire process. I even called and texted on Saturdays and Sundays, and they always responded promptly. That level of commitment was promised from the beginning when I first spoke with Ross, and he and his team delivered on that promise every step of the way.Thank you for helping make our dream of homeownership a reality!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

It has been 13 years since my last home buying experience. This week we just closed on a new home and the difference is night and day. Veterans United was a great company to work with. But even better than that was that we had a team of 4 people that were dedicated to helping us along the way. Each one was a professional at their job. And everything was so fast and seamless. They are up to date on technology and they process was just so easy. I will use them again and recommend them to anyone.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

4.5 out of 5 Stars

Nick answered all questions and made this long process work.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

3.5 out of 5 Stars

I would be asked to provide information, I would and it would be accepted. A few days to week later, I would be told it wasn’t sufficient. I felt like everyone I was making progress forward, something would set me back again. Seemed like the person doing the underwriting was familiar with why state or county requirements. I was close to just not using. Waited till the last minute to ask again for something which set my closing back.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.