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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
80,335 reviews
577 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 80,335 Navy service member reviews

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5 out of 5 Stars

Amazing team! Thank you everyone.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars

The whole experience was great. Sarah was on top of the whole process from the start. She always checked in after home tours and as soon as we were ready to make an offer-she contacted the agent and made sure they had all the necessary information. Once we were under contract the entire team was working hard to get to closing. Catrina checked in daily to confirm receipt of needed items or to let us know if we needed to get a document signed. Would highly recommend using Veterans United to any of our veteran friends! Thank you for making this process so easy!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

The whole team especially Connor Brandt were amazing. Morning and night Connor always got back to me right away if I needed something. He was also great at letting me know what I was missing and how I could better accomplish that task without being pushy. He worked with my hectic schedule to make sure everything got done on time. If and when I buy again I’ll be asking for him!

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

4.5 out of 5 Stars

I need to find out if VUHLoans has been trying to reach me?

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

The entire team was great to work with. They answered all of my questions, and guided me through the entire process.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

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5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

3.5 out of 5 Stars

Veterans United was available almost immediately when we needed them, even on the weekend. Very quick to answer our questions. The whole process was extremely easy, speedy, and all done electronically.
The downside: I would suggest that you understand what you have to pay for as a buyer. Our Loan officer led us to believe that our "buyer" closing costs were going to be paid by the seller (but we never negotiated through our realtor). Therefore, the initial suggested closing costs (in the beginning of the process of securing the loan) looked like we were going to have money coming back to us. Fast Forward: at the end, days before closing, that was NOT the case, we needed almost $4000 to close.
Final: Make sure you understand what you have to pay for whether you are a buyer or seller. Negotiate if you want something different.

headshot image of Matt Fischer

Loan Officer: Matt Fischer

NMLS# 1862265

3.5 out of 5 Stars

Jeremy was great! I can’t speak on anyone else because I really didn’t speak or have too much communication with any one else besides Noah and I really didn’t like his customer service.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

4 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

I am so grateful to Ken Ordyk. He was a great lender. He was patient, and knowledgeable.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

You all made the process very easy. Thank you very much for your time and effort that went in to make this happen!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

4.5 out of 5 Stars

Tyler was a very solid and informative agent.

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
Photo submission from Jesse P.

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

We’ve purchased two homes with Veterans United, and I’ve never had a better homebuying experience. Their transparency, communication, and responsiveness gave us peace of mind throughout the entire process. They were easy to reach, always welcomed our questions, and made buying a home feel comfortable and stress-free.Their support goes well beyond the mortgage. They helped us connect utilities, find a veterinarian for our pets, and explore childcare options for our kids. They also connected us with ADT home security at an outstanding locked-in price. When we needed more than the Bluetooth self-install option, they arranged for a technician to travel more than four hours to professionally install our system. That level of care and accommodation speaks volumes.Veterans United has earned our trust and loyalty. As long as they’re helping people buy homes, they’ll be our first choice!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Excellent customer service, always communicated back right away. Made the home buying experience effortless!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

My work schedule is complicated, international, and difficult to work around. David and the team worked around, over, and through all obstacles that came up. They were friendly the whole time while doing it.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

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