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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
79,445 reviews
661 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 79,445 Navy service member reviews

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5 out of 5 Stars

Kris and his team worked with me to get the house I wanted, let me know what I needed to do and stuck with me to get me the house I wanted. Thank you!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Once again thank you very much for all the support and encouragement given. You have given another veteran a great chance to look forward the future without worrying about a place to sleep.
Blessings

headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

I am very thankful to have had Mike as my lender. I can truly say that he was with me every step of the way. He made it easy for me to understand the process. When I needed him the most, Mike went beyond my expectations. He is a good person to work with.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Title: Outstanding Home-Buying Experience with Veterans UnitedI cannot say enough positive things about my experience with Veterans United, especially the incredible loan team, Tony Stephenson, Rachel Gray, Gabby Gawronski and Credit Specialist Ryan Branson.As a first-time homebuyer, I went into this process expecting it to be stressful and overwhelming. I had heard plenty of horror stories about buying a home from the financing process to the endless paperwork and everything in between. Thankfully, Tony and his team completely changed that expectation.Their service was absolutely remarkable. They were incredibly attentive to my needs, always available when I had questions, and consistently responded to my calls, emails, and texts almost immediately. They never made me feel like I was asking too many questions or being a bother. Instead, they made sure I understood what was happening every step of the way and always made me feel like my home purchase was a priority.Buying my first home was a major milestone for me, and having a team that was knowledgeable, responsive, patient, and genuinely invested in making the process as smooth as possible made all the difference. Tony and his team took what I expected to be a stressful experience and made it as easy, convenient, and enjoyable as it could have been.I truly appreciate everything they did to help me get to the finish line. Their professionalism and dedication are a huge reflection of the kind of service Veterans United provides, and I would highly recommend them to anyone, especially a first-time homebuyer.Thank you, Tony, Rachel, Gabby, and Ryan, for making my first home-buying experience such a great one! You all were absolutely amazing, and I am incredibly grateful for your help throughout the entire process.Regards,
Maurice P.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

2.5 out of 5 Stars

The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4 out of 5 Stars
headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Very helpful, whenever I had questions they were quick to respond and they made the whole process easy

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Every one was great, answered all my emails, chats and calls.I felt at ease.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Tyler and the team were great. They made the purchase of the home while I was transferring duty stations the least stressful part of the entire move.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Jonathan Lucas, Lauren Ross, Sierra, and the entire team as always are amazing to work with. I hope I can work with them on the next one a few years from now, too.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars

It was a long process, but they did come through for me. Dorian was great with getting back to me quickly on my questions and checked in more than once while all of this was taking place. I appreciated that very much.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

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