The communication and expertise the team had to offer was outstanding! The loan process was laid out in simple terms that were easy to understand, and the assistance getting affordable home insurance was exceptional.
We were a bit upset that after we spent 1 3/4 hours signing all the paperwork with the notary (155 pages), that somebody or some way there was an error in the printing and the title co rejected the entire thing and we would have to redo it! So we spent another 1 3/4 hours with a different notary redoing all the signing! It was extremely inconvenient.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Veterans United made it easy to purchase my home, and then when rates dropped they made it painless to refinance. Jeremy Arnold is awesome! He stayed in touch with me through the years and as my living situation evolved, he helped take care of us while finding the refinancing that worked for us. I'd highly recommend Veterans United!
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I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
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Outstanding
Very professional when handling your business and they make it a very easy process so you can proceed with your paper work .
Veterans United made the process seamless. I appreciated the to-do's in one place making it easy to keep track of what's needed. Also the text and email communications with the team were great.
Best experience with communication and process. Just wow
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
The level of commitment Veterans United has for veterans and their families is beyond impressive. We are extremely thankful and would highly recommend Veterans United Home Loans to any veteran looking to buy a home. You won’t find a better team to guide you through such an important milestone.
I can not recommend this team enough! They went above and beyond the title of "lender." Thank you!
Everything was awesome with one minor exception. I wasn’t told that I needed my well tested until the very last minute and it delayed the closing for almost 2 weeks simply because that’s how long it took to get all the tests back.
