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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,790 reviews
853 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,790 Navy service member reviews

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5 out of 5 Stars

When I bought my home, I went with Veterans United, and I worked with their representative Johnna Dunlap. She was an excellent lady to work with, and very professional with her work. She was amazing to work with. I just got done refinancing my home, and I had the extreme pleasure to work again with Johnna. She is an amazing lady, and very up to date with her job skills. Her expertise was extremely helpful for us in this closing and ensuring everything went as planned. Thank you so much Johnna for all your help and patience through this process.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

Excellent

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Nick Intrieri is AMAZING, and so was everyone else on his team and by his side. He helped us secure our first home, and potential forever home; in an extremely challenging Central Coast of California market that is highly desired for retirees with little to no new housing being developed. Cannot say enough, I can say this though. Our agent (Brooke Sutton) was so impressed with Nick she has highly recommended that my best friend from the Nuclear Navy uses him as they are looking to buy very soon near us; I linked them up today.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

The entire process from start to finish was simple, easy, and seamless. Paired with a fantastic group of people who helped us every step of the way and kept our heads held high through the ups and downs of house hunting. We couldn’t have asked for a better experience for our furst time buying a home!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Made the entire process so easy from beginning to end. Excellent communication with the entire staff, especially Dylan, who walked us through the entire process seamlessly. I highly recommend Dylan and his entire team at Veteran's United. Thank you!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

They kept on top of things and stayed in touch after the purchase of our house. Keeping up dated on the rates amd when it was a good time to refinance. Thank you

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Brian and his team of professionals are truly outstanding at their chosen profession and I am always grateful in their abilities to make potential homeowners dreams come to fruition!! Thanks for everything and I am always sharing your team’s information to those wanting to get into a home of their dreams.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Steve and the team were great. This is my second loan with you and it was an extremely efficient an promptly managed process.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

The professionalism and quality customer service was second to none.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Always a great experience!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars

I had a great experience with the team at Veterans United. Nothing but professional and curious interactions. Thank you so much!

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

4 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

Nothing but great things to say. Seamless, attentive and courteous. I believe it could happen and they did

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

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Experience first-hand why 364,955 homeowners give us a perfect score!

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5 out of 5 Stars

Matt, Becca and Miles were helped us with our VA loan numerous times. They help us get everything in order, and letting us know what we needed to do to get the process moving. They took us thru from start to finish, they were there whenever I called with questions or call me back quickly.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars

This company is the greatest!!

5 out of 5 Stars

The overall experience with every member of the team was great! We had contact with a someone nearly every single day, even during the normal waiting periods between things on the checklist, just to make sure we had everything we needed.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

you guys are very thorough and provided a very comprehensive range of helpful options!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Our experience with the team at Veterans United was great. They made the process seem so easy and they explained everything so that we understood completely what needed to be done to complete the process. Special thanks to Steve, Brendan, Alexis and the concierge Nicky for their constant communication to ensure that we were on top of things and for answering any questions that we may have had. Thank you all and we will be recommending your company to any friend or relative that may need your services.
Thanks to you all,
Sam & Janet

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Despite minimal issues with their documents portal the team did a great job ensuring I had requisite documents in time to meet all funding on time obligations.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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