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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,863 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,863 Navy service member reviews

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5 out of 5 Stars

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Veterans united helped me out the best way they can for my family and made sure everything worked out in our favor for the best outcome of purchasing a home!

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

If you’re a veteran or active-duty service member looking to buy a home, Veterans United Home Loans absolutely stands out as one of the best experiences you can have.From the very beginning, the process feels tailored to you—not just as a borrower, but as someone who’s served. Their team takes the time to explain every step in plain language, making what can normally be a stressful process feel surprisingly smooth and manageable. You’re never left guessing; communication is consistent, clear, and genuinely supportive.One of the biggest highlights is how knowledgeable they are about VA loans. They don’t just process paperwork—they help you understand and maximize your benefits. Whether it’s breaking down eligibility, explaining funding fees, or helping you navigate credit concerns, they approach everything with patience and expertise.Their online platform is another huge win. It’s clean, easy to use, and keeps everything organized in one place. Uploading documents, checking your loan status, and staying in touch with your loan team is all incredibly convenient—no chasing emails or wondering what’s next.What really sets them apart, though, is the level of care. You’re not treated like a number. There’s a genuine sense that they want you to succeed in becoming a homeowner, and that makes a big difference during such an important life step.All in all, Veterans United Home Loans delivers an exceptional experience—professional, efficient, and deeply supportive. If you qualify for a VA loan, they’re an outstanding choice and absolutely worth considering.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4.5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

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4.5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

I am a veteran who was in need of a home for my family; I didn't know about Veterans United and was turned down by my first lender; I was not sure why; my credit was good; my realtor said to try Veterans United and that's exactly what I did. I was fortunate enough to speak to Kayla, and from the time I spoke to Kayla and her team, everything fell (easily) in place for me! I now recommend Kayla, at Veterans United to every service member that I meet!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

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Experience first-hand why 365,306 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Great service, as a new home buyer they really helped me through the process. They answered so many of my questions and were very responsive.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

My Team at Veterans United Wesley, Kristine, Wade, and Phoebe all were very professional, helpful and courteous. My Team is awesome and I recommend them anytime to anybody.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

The entire process went without a hitch, Veterans United was always there to assist and respond timely to any of my questions or concerns. The team I worked with was amazing!!!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Working with Billy throughout our home buying process was an incredible experience. From the very beginning, he was professional, responsive, and extremely knowledgeable. He took the time to walk us through every step, making sure we fully understood our options and felt confident in our decisions.What really stood out was how communicative and reliable he was. No matter how many questions we had, Billy always got back to us quickly and made sure we felt supported the entire time. He kept everything moving smoothly and helped take a lot of the stress out of the process.Billy’s attention to detail and dedication to getting us the best possible outcome did not go unnoticed. We truly felt like he had our best interests in mind every step of the way.We’re so grateful for his help in getting us into our new home and would highly recommend Billy to anyone looking for a trustworthy and hardworking lender!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

Working with Chris Endicott was truly a wonderful experience. As a repeat homebuyer, I knew what to expect from the lending process, but Chris still managed to exceed all of my expectations. From the very beginning, he was professional, responsive, and incredibly knowledgeable, making the entire VA loan process feel smooth and stress-free.What made this experience especially meaningful was the veteran-to-veteran connection. Being able to work with someone who understands military life and the unique needs of veterans created an instant sense of trust and comfort. Chris genuinely cared about helping me succeed, and that level of understanding made all the difference.Throughout the process, he kept me informed every step of the way, answered all of my questions with patience, and ensured everything stayed on track for a seamless closing. His dedication and attention to detail gave me complete confidence, and I always felt like I was in good hands.I’m so grateful for Chris’s support and would highly recommend him to anyone—whether you’re a first-time buyer or purchasing another home. If you’re looking for a loan officer who is knowledgeable, trustworthy, and truly invested in your journey, Chris is the one to call.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

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