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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
77,299 reviews
888 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 77,299 Navy service member reviews

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5 out of 5 Stars

I had a very easy time doing all of my home loan process with Brad and Brittany at Veterans United. It was all done online and by phone and not difficult at all. I was very surprised at how easy it was to be honest.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Without a doubt, Veterans United is a class organization, at least from my vantage point as a return customer. As a veteran, there is no better team to turn to when you need to get a mortgage and purchase a home. They are guides who walk you through each step, and always have substantive answers to your questions or issues.I couldn't be happier. In fact, when I first reached out to the real estate agent about the property I wanted to buy, the agent thought the VA would not authorize a loan for it. It only took a call to Brian, who explained her fears were false, and we were on the way. It was a once-in-a-lifetime opportunity that I was able to realize thanks to my Veterans United family of Brian, Chris, Heather and Daniel. I will forever be a VU evangelist to all those eligible. Though I know this isn't easy, you make it so. I appreciate that. Yes, you are a great team and family. Mark D. Faram

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

It was a pleasure to work with Hunter, always had an answer for my questions and got back

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Very professional with great communication skills. Everyone on the team was personable and resourceful every step of the way!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Taylor and Kayla were extremely helpful and informative throughout the entire process.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Bill and his team went well above and beyond. The whole process went far smoother than I expected.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Outstanding!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My team people Brice Tyler Hannah Zac were always there for me when ever I called - polite, helpful and friendly . There is a lot of paperwork but with a great team that is very encouraging you will be successful in obtaining a home My team was outstanding Thank you all for your patience and efforts.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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4 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Bill was great to work with . Made this whole process smooth and fast .

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Stress free and honest

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Shane Martin and his team were very knowledgeable and responsive. Purchasing a property can be very stressful. I would definitely recommend Veteran's United!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

3.5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

I worked James Walrod. I had a great experience. I felt respected and he understood my needs as a first time home buyer

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Todd Keicher and Ben Lake were phenomenal in helping us buy our dream home. They responded quickly and answered all of our questions. VU's portal made the whole process very easy.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

3.5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

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Experience first-hand why 367,522 homeowners give us a perfect score!

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5 out of 5 Stars

My only regret is not reaching out to them sooner. They made the entire loan process effortless—from our first conversation all the way through closing. Their responsiveness and consistent communication gave me complete confidence every step of the way. I can’t say enough good things about the entire team. Bravo Zulu!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Nate was the best part of my whole experience. He was very professional and extremely helpful.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Great experience the team was very helpful and involved. thanks Charles And Nicole you made this easy and fast experience

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Tommy, Carrie, and Kole were an exceptional team and I honestly could not have had a better experience with them. They helped me and answered every single question I had. They even went the extra mile and gave me contact information to set up all utilities for my new home. If you have any one of them on your team, you are lucky to have them!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

They made the whole process super simple and answered any question I had!

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

All representatives were helpful, knowledgeable and friendly.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The whole team was amazing in helping us with our forever home. Thank ya'll so much!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

A most pleasant experience! Start to finish!
Would recommend Veterans United to any and all vets! Make it easy on your self go with Veterans United!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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