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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
78,157 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 78,157 Navy service member reviews

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5 out of 5 Stars

Very easy process, kept me in the loop every step of the way

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Veterans United made our home-buying experience easy from start to finish. Our loan officers were always helpful, responsive, and kept us informed every step of the way. We’re incredibly grateful for all their hard work and for the thoughtful housewarming gift. Thank you for helping our family get into our new home!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

The team I had made it a smooth transition, outstanding job!!!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

My recent home buying and closing process with Veterans United loan team Jon M, Kyle B, Jason M, and Leslie G was absolutely seamless and I couldn’t be happier!I was in the home buying process with navy federal loan team and under contract to purchase a property. Navy fed messed up my loan file, didn’t issue disclosures, and didn’t collect documents from me in timely manner, were unprofessional by not responding to communication within a couple of business days, and pushed the professional boundaries in the cash to close negotiation by asking for a large downpayment last minute even though I was using a VA no downpayment loan. NF caused total chaos and the seller and I to miss our closing date. On closing, day navy fed loan team was not reachable and my real estate agent had to extend the contract closing date by 4 weeks!I contacted Veterans United that day and the loan team stepped in immediately to rescue the deal to close on the new date and they gave me a pre-approval letter the same day I reached out to them. The Veterans United process was fast, seamless, and respectful of the agents, sellers and my schedules. Jon M, Kyle B, and Jason M, Leslie G got all my required documents on time, were extremely responsive to my real estate agent and I by email and phone communication during the entire process. We closed on June 12th and this was the best loan closing process that I have ever had. This was due to Jon, Kyle, Jason, and Leslie’s timely professionalism and VU process of collecting required documents in the online portals and expediting them to the underwriter. When the underwriter needed more information Jon, Kyle, Jason, and Leslie, kept me updated in real time allowing the decision making process and closing process to move forward at lightning speed.I highly recommend Veterans United and the loan team Jon M, Kyle B,Jason M, and Leslie G. Veterans United is the only VA loan provider I will use. Thank you!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

2nd home purchase thru veterans united and it was awesome again .

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

3.5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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5 out of 5 Stars

Harry and his team were so amazing. They were so kinda and patient, and Harry was so helpful with military and veteran stuff. I would recommend Harry and his team to literally anyone.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Mason and Anna were such a great help throughout the whole process.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Everyone went above and beyond to communicate and coordinate to get us the keys our condo. This was one of the most respectful and fun processes.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars

Mark answered every question, every call. What i most appreciate was answering the phone on Sunday!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Lindsey was great. It took us over a year to find the right house. Thank you all.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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3.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

I am so grateful to the team at Veterans United for helping me through the home buying process. A special thank you to Julie Cute and Ryan Stoll for their patience, guidance, and willingness to answer my countless questions along the way!!! They made what could have been a stressful experience feel smooth and manageable. I truly appreciate everything they did for my family and me!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

This has been the most scariest adventure but in the end it has been the best journey we’ve had in a long time. So greatful for everything you’ve done to help us complete this part of our lives!!! Bravo to veterans United for the completion of this.
We are more than happy for the opportunity to have dealt with all you folks!!!
Thank You all for everything you’ve done for us and being so supportive and professional!!

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Justin was awesome and went above and beyond in my home buying experience. Excellent customer service and very knowledgeable about the home buying process..

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

4.5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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