Wonderful company as a vet will recommend it to anyone buying a home.
had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
The team was very professional. They answered any questions that I had. The process was so seamless. I have never closed on a home in 22 days and this is my fourth home. I have recommended Veterans United to aa couple of dear friends. I am sure they will feel the sane way once the process is over.
Everyone who I dealt with at Veterans United was very helpful, especially Joe Schumacher & Kara Stanley.
Scott & Courtney were amazing! This was my first home buying experience and not even the home buying classes could ever fully prepare you for this but Scott & Courtney took extremely great care of me! They communicated EVERY step and listened to me and addressed ALL of my concerns. I experienced a moment of doubt and they pretty much assured me I had nothing to worry about. I was never ignored, rushed, mislead, Etc.. A honest hardworking team to get you to a clear to close and I have extremely grateful for them! Will certainly keep them in contacts for all home financing help!
Ready to see for yourself?
Experience first-hand why 367,138 homeowners give us a perfect score!
The whole team from customer service, the concierge, the loan officer and loan coordinator were all superb in their response to questions, knowledge and confidence.
Veterans United made buying my home so much smoother than it could have been. We had some hiccups along the way that I was sure would cause the closing date to have to be pushed back, but Noah Durham and the rest of the team worked very hard to get everything pushed through in time. Thank you all very much!
Amazing team, very smooth process. Many thanks yall!!
The team text made it easy to get answers within a very reasonable timeframe. I also noticed the process was being closely monitored the entire way through. It gave a more secure feeling.
Loved this team! They were amazing! So grateful for their help in the home buying process.
Dave was great. Always available. Very responsive. Thanks!
Ready to see for yourself?
Experience first-hand why 367,138 homeowners give us a perfect score!
The entire VU team is amazing! They make the process easy to understand and guide you through every step. Everyone is friendly, professional and very quick to respond. We had the best experience working with VU and would happily recommend Alex Horn and his team.
Using Veterans United was a pleasant experience. The loan officer, Jennifer H., was always assessable to us. This loan officer is professional and personable. The loan officer and agent, Osneyda, worked for us as the team they are. Our problems and concerns became theirs. The agent and loan officer really showed how much my family meant to them by resolving all concerns as if it were their own. Thanks again for all you have done.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
As a first time home buyer John made the process smooth and very easy. He made sure I was well aware of every step in the process.
Easy process, up front realistic quotes and superb customer service.
