Many of our successful branch managers came from highly profitable businesses. With Veterans United, they were able to exceed their personal expectation of success. Here’s what some of them had to say about their branch partner experiences.
Our branch locations across the nation prove that we’re dedicated to serving veteran homebuyers everywhere.
National Branch Production Manager
Branch Manager, Tennessee - NMLS #12419
“I decided to join Veterans United based on their impressive back-end support. My team and I were already high producers in our area, but joining Veterans United has pushed us even higher in our market! My team of just three loan officers produced more than 850 loans in 2013. Just two years later in 2015, my team closed 1078 loans. I’ve been able to help more families find homes by working at Veterans United. And Veterans United’s ability to streamline processes and continuously improve efficiencies is invaluable to my business. I couldn’t be happier with my decision to join the team!”
Branch Manager, Virginia Beach - NMLS #266225
“Honestly, I was very hesitant to join Veterans United because I didn’t see how I could be successful if I only focused on VA Loans. Now, I only wish I’d done it sooner. Within my first year with Veterans United, I had the best month of my career—and I’d been in the mortgage industry for 10 years. To have my best month ever after 10 years in the industry, that’s saying something for focusing on a niche market.”
Branch Manager, Austin, TX - NMLS #141475
“At my previous company, I couldn’t build a team. My desire was to turn my mortgage ‘job’ into my mortgage ‘business.’ That is what Veterans United gave me. The biggest challenge for me as a Branch Manager is the enormity of the opportunity. There is so much more potential for growth! I have the opportunity to represent the largest VA purchase loan lender in the country every day while servicing my fellow veterans.
I’ve never seen such a committed group of people work together for a common cause. Having a Regional Manager to turn to, for instance, has been a priceless benefit that I didn’t realize would be so critical to our branch success.
During my second year at Veterans United, I increased my total origination volume by over 70 percent. That was the ‘proof in the pudding.’ Veterans United’s use of technology has given me the ability to take my customer service goals and ideas and roll them out daily. I also enjoy the name recognition that comes with being part of Veterans United and the thousands of great online reviews the company has, which customers associate with our branch.”
Branch Manager, Bellevue, NE - NMLS #9616
“Veterans United offered something different I had never experienced. The people, the passion and the mission to genuinely help Veterans buy homes aren’t just words in their mission statement; they’re a way of life. More than two years later, it’s the best decision I’ve ever made. I love my Veterans United family and what we are able to accomplish and represent together!
Starting a branch with Veterans United has been hard but extremely rewarding. We are the #1 VA Lender in our market*, I am working with more realtors and agents than ever before, and most of them are working with me because of the support we have through Veterans United. It has opened doors that I didn’t even know where there, and it’s allowed my team to accomplish some amazing achievements.
I measure our success by the number of lives we affect. Being able to positively affect our coworkers, customers and those in need through the nonprofit, employee-funded Veterans United Foundation is so important to us. We continue to break records individually and as a team, and this is a result of the Veterans United Experience we deliver for every customer. When you do the small things right, those small things lead to big things. That’s success to us. Veterans United has helped me be better at the small things so we can do the big things better as a branch.”
* Source: CBMI Market Share reports for VA guaranteed mortgages for the period of Jan. through Sept. 2015.
Loan Officer/Branch Manager, Richmond, VA - NMLS #873804
“While working for another company, a military spouse called me. She was frantically looking for a home, but her credit score was too light. My company couldn’t help her, so I researched ‘VA mortgage lenders’ for someone who could, and I found Veterans United’s Lighthouse Program. I sent her to Veterans United. When we witnessed just how far Veterans United would go to help veterans, we knew it was the place for us.”
Loan Officer/Branch Manager, Richmond, VA - NMLS #1079042
“Working at Veterans United has given us the chance to not only grow in our careers, but also to grow as people. We’re able to give back to the community, attend local events and be involved with our homebuyers. We aren’t just loan originators. We’re a resource to local veterans and service members and the community, and we’re proud to bring the Veterans United experience to Richmond.”