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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,817

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,817 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Overall my experience was a positive one with no regrets. My service rep Eli was a pleasure and he was able to walk me through the steps and made it easier for me to follow and get the necessary items ready for a smooth transaction.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Shaun Diaz and his team are the best!! We have been renting for years and talking about buying a house. We finally decided that it was time to quit being nervous and apply for a VA loan. The minute we were preapproved we started looking immediately. When we put our offer in we asked for a 30 day closing because we were so excited to move. Afterwards I realized that 30 days was Memorial Day so I asked Shaun if we could close in 27 days and with the help of his amazing team they made it happen, even during a pandemic. My realtor even commented on how great it was working with Shaun. She had 8 properties in escrow and we were the only ones to close on time, and even early. We are settling into out new house and we couldn't be happier.

headshot image of Shaun Diaz

Loan Officer: Shaun Diaz

NMLS# 1688005

4 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Their professionalisms and efficiency are remarkable. Thank you.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

If you are a veteran or current service member this company is for you. I purchased my home while deployed, and Veterans United made the process simple with their awesome website, and stress free with their amazing staff. I would definitely use them again!!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

It was streamline from start to finish! Great staff to work with

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Best around hands down!!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United Home Loans and will use them again if we ever buy another home!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

They made home buying a smooth and pain free experience.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Thank you to the veterans United team that helped me, you guys where the best.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

We are very pleased to work with Veterans United. Our loan team was great and the process after we found our dream home was very fast. We were worried about the Covid 19 but thanks be to God we bought our house with the help of Veterans United.
God Bless you all!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

I can't say enough positive things about my loan team

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Calling all Veterans!!! If you want to buy a home, even a brand new build, i would advise you to use Veterans United. The interest rates are awesome, and the Veteran care is exceptional. Tbis company truly leads from the front!!! Trust me. ...HOOAH!!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3 out of 5 Stars
Would Recommend

Veterans United is amazing! Just watch your loan officer and make sure they are hungry to close the loan on time!

Response from Veterans United

Geoffery, Our Client advocate team is available to learn more about your loan and loan team. We want to ensure that we strive to set expectations that are not only attainable but meet client satisfaction as well. If you choose to reach out to our team we will be more than happy to assist and learn. Thank you again for choosing Veterans United and thank you for your service.

5 out of 5 Stars
Would Recommend

Tim was great. The entire home buying process was quick and easy with Veterans United.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

2.5 out of 5 Stars

My experience was not what I had in mind coming from the business years ago, yes I know this was a VA loan and it requires more documentation but just wasn’t what i would have guessed. In the long end I did get the result I went for.

Response from Veterans United

Stephen, Thank you for submitting your feedback on how your loan process had gone. Although the process can be lengthy and stressful at times, we are always looking for key information to help move in a more efficient way. Communication and information are successful ways we strive to sharpen to do just that. Thank you for choosing Veterans United.

4 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Everyone that was involved made this process incredible and painless. I cannot thank my team enough. Sincerely greatful

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

These people are amazing, they were always on top of everything, friendly, patient, and professional.
Our realtor dealt with the most chaotic sellers and we managed to get the home of our dreams!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Loans. It was a smooth process and I got an excellent rate. There were no real obstacles and everything went very smoothly. My loan officer, Keith was great. He helped me through the entire process and was there to answer any questions. All of this was in the middle of a COVID 19 lockdown and let's just say I had nothing to do but ask questions. He was a great to work with. I would definitely recommend Keith and Veterans United.

headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Easy to work with. They are the best.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

The team at Veteran's United were exceptional in every way. I appreciate their advice and guidance throughout the entire process. They went above and beyond in every way. Sustained superior performance!!!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

More Reviews

See all 424,817 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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