A couple of bumps in the road to closing but probably misunderstandings on my part. Overall happy and in our home.
We will NOT be going through Veterans United ever again
Response from Veterans United
Christopher, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great lengths to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Great experience, easy to work with, just upload some documents and they do the rest. Notifications come in email for each step. Thank you!
Don't hesitate to reach out to an experienced group like Veterans United they will do you right!!
Wish there was more communication. Too many different people and no one was helpful as to who was who. Process was very confusing compared to buying property in Colorado. Seemed very careless throughout the process.
Response from Veterans United
Michael, Thank you for taking the time to submit your honest feedback on your loan process. We agree that communication is a vital part in the loan process and we will always strive to hone on that skill. Feedback like this helps us do just that. If you would like to discuss further how your process had gone we welcome the opportunity to speak to at our Client Advocate desk. Please feel free to contact our team. Thank you for your service and thank you for choosing Veterans United.
Very easy process and the loan team was helpful throughout everything.
Everyone was very friendly and helpful. My questions were answered in a timely manner. They were wonderful group of people. I would highly recommend Nathan Anderson and his team.
This is the second time we have worked with Damien. He is very professional and helpful. Him and his team are awesome.
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I highly recommend VU. The process was amazing. Ryan made the buying process easy and kept me updated throughout the process. I am so grateful to have worked with them!
I have never been impressed with loan companies before but Veterans United made me truly feel like the customer. In addition I love the fact that they don't sell my loan. Really appreciate that.
Refinance was very smooth. Justin was fantastic to work with and made the process very straightforward.
