The above folks made this process possible.
I do not leave favorable comments easily. These days, it is so difficult to find excellent customer service. I am more than pleased to announce it still exists! Veterans United is 100% head & shoulder above any other lender I have ever dealt with. Greg Heins and his entire team were very supportive, informative, and always available! Thank you Greg, Caitlin, and Levi! I received a loan for my dream home in record time with absolutely NO DRAMA. The team was there very step of the way. I would even call Greg on his days off and he would answer my questions and alleviate concerns while in the middle of having his own home renovated (sorry about that Greg). Other lenders need to copy Veterans United's business model if they want to be more successful. I cannot thank you guys enough!!!!
Our overall experience with Veterans United was Good, yet we failed to see the difference between using this company or another lender. While we were assigned a "Loan Coordinator" Sammie, We again failed to see what her specific job was. When asked questions she tended to just refer us to Scott, even when it was in regards to email's that she herself had sent us. It seems as not the best practice to have two people as point of contacts when the other person does not seem to have answers or you can never get a hold of.
I would absolutely recommend Veterans United to my friends and family. The entire team was superb. I cannot thank Bill Musick enough for his assistance and diligence in getting and making this process as stress-free as possible. He communicated promptly and answered all my questions in detail. I worked with Bill on my initial purchase of my home 5 years ago, and reached out to him for this last transaction refinancing to a lower rate. I am very pleased and blessed to have received outstanding service and would highly recommend Bill and his team to anyone looking for his services.
Awesome experience, made it easy when overseas. Thank you!!!
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Sam is amazing
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These guys are great. They are upfront and honest. They take the time to explain everything and answer every question and are always available. I would recommend them to anyone.
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Veterans United is amazing!
Bill Musick is the absolute best. I've used him for both houses I've bought and i can't say enough good things about him and his team. If you are buying a home, call Bill. I promise you won't be disappointed!
