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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,792 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,792 Other service member reviews

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5 out of 5 Stars

I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

This was by far, the simplest transaction to complete!! Greatly appreciated the process and inquiries from Ms Holly Ragan and Daniel Roberts.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

What a wonderful experience. Chance and his team were outstanding. I will highly recommend themEd

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

I was extremely pleased with what Gabe and his team done for me. I would highly recommend them to anybody that was looking for a home.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

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5 out of 5 Stars

VU was supportive at every step and phase of the loan process. Everyone, including Joe, Amy and Megan answered all of my questions and helped me navigate everything I needed to do. Thank you Veterans United.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Dalton was the most knowledgeable, courteous and professional person. He stayed in contact throughout the entire process. If I texted, emailed or called he always responded quickly. If it wasn't something he handled the correct person would contact me on his behalf. I COULDN'T BE HAPPIER with whole experience!

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Everyone went out of their way to help me in every way possible.Excellent service and very knowledgeable,friendly and helpful.Would recommend them to everyone that is trying to get a loan

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

I have been Blessed to have been able to get my home in such a reasonable time from start to finish VU is very much much a part of the whole process guiding you all the time are always there to help loved the people I worked with thank you all again you made my dream come true

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars

Just was not happy with Halie. I don't feel like she took a real interest in making sure everything we sent was what she needed, and it seemed once she received what we sent it would show up as completed so we took it as everything was completed in the app, next thing we get, something wasn't there, or not the right things she needed and there was not personal connection, just back and forth through email. Everytime I called I would get a recording to reach out by email and someone would contact me before the end of the day and them we would just get another email.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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5 out of 5 Stars

I had a super great team

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

I like the way they pamper you though the process!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Photo submission from Helder E.

We were very happy with everyone and how things went

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

The entire process was pretty seem less. The team was great to work with and easy to get a hold of if I had questions.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

4.5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

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