During my home buying process I actually referred veterans united to my father. So yes, I would absolutely recommend Veterans United to friends and family.
The team that helped me was exceptional! I went from knowing absolutely nothing about purchasing a home to finding the perfect home and owning it.
This team of people made the entire process easy and it went very smoothly. Thank you to Zach Debord, Kyle Kroll, and Lani Kelly - the people I interacted with the most. And thank you to the people behind the scenes that helped. You guys are awesome! And a special thanks to my real estate agent Chris who helped me every step of the way as a first time homebuyer and his assistant Andrea for keeping me posted with important updates along the way. All of you deserve raises and extra bonuses!!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
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Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Jason Crone and Ashley Fuller were great to work with! They were very attentive and patient with my questions and always answered quickly, which meant a lot to my wife and I because home buying is pretty stressful. Jason also locked us into a lower interest rate just before an increase.VU’s site makes uploading your documents painless and the portal lets you know when they’ve been processed. The “To Do” list also made it easy to grasp what needed to be done to get our loan approved quickly. I can’t think of a way to make that process easier.
Brett and this team has been incredible to work this. The whole process as effortless, communication and replies quick and informative. Very please and have already told multiple people about Veterans United and Brett.Wendy- quick responses and very helpful.
Jesse - great to speak with and genuinely cared about our goals. Found excellent resources.Anna - spot on with getting us where we needed to be. Fast responses and pleasant to work with.
I had just started looking at houses unsure if I could get approved. Dean got me approved for what I wanted and made it happen! He’s a master at his art that’s for sure!
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When comparing my experience with veterans united with my friends who have used other home loan companies, it’s insane how different the customer service is. They truly go above and beyond the norm!
I would highly recommend them. There was absolutely no pressure. They made the process from beginning to end so easy.
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
Lack of communication from my representatives. As first time homebuyers, we were not prepared or communicated with on what all we were reading. As it is not in typical wordage, it left a lot of confusion towards the end. When I did have a question, it took my representative a day or two or no answer at all at times. Good experience with Vetrans United as a whole. Poor communication.
