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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,163 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,163 unfiltered reviews

5 out of 5 Stars

Phil and his team were great, they walked me through the process. The process can be very daunting but they made me feel at ease and I would definitely recommend using Phil and his team.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Jose Banuelas and his entire team including Jordan Williams and Maria Swanegan did an excellent job of communicating everything from day one. Would highly recommend Vererans United

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Ha, Ginny and her team are great, and I quote from my realtor, “there is no way they can get a VA loan done quick, it just cannot happen.” Well, it did and Ginny and her team made it happen. What a great group of people. Thanks just does not cover it!!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

3 out of 5 Stars

Great service and helpful but only select people, Steve was more than great however when I was transferred to start working with someone else, the ball dropped, everything took too long and then I started to get ignored to the point where I would call multiply times leave a voice mail and she wouldn’t get back to me until after 4 days. It was disheartening. The amount of miscommunication, bugs in the app, and documents that I had to submit also made the process even more disheartening and frustrating. I still would recommend yes but some effective communication and timeliness would be needed to increase my score

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

Dustin at Veterans United is basically the MVP of my entire homebuying saga.Listen… the VA loan process had me ready to crawl under a table and live there. But Dustin? Dude swooped in like, “Relax, I got this,” and then actually did have it.He answered my million questions without making me feel like an unhinged raccoon rifling through loan documents. He explained everything in normal human words, kept me updated before my brain even had time to spiral, and somehow made the whole thing feel doable instead of doom-y.Anytime something popped up, he handled it faster than my kids ignore chores. He stayed calm, organized, and on top of every detail while I was over here fighting paperwork like it was a final boss battle.If you want someone who genuinely cares, communicates like a champ, and won’t let you drown in VA loan nonsense, Dustin is your guy. I’d recommend him to literally anyone. Absolute rockstar.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

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Experience first-hand why 352,656 homeowners give us a perfect score!

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5 out of 5 Stars

I found the experience and process to be as trouble free as possible with my loan team !

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4.5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Never has buying a home been so easy and informative. Communication was great!!!

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

I would recommend Veterans United for any veteran that in the process of trying to invest in their future dwelling and foundation . Veteran United went above beyond for me and my family to get the home we are enjoying as I am writing this review . I would recommend Kellen Nowak as the most professional Loan Officer I had the pleasure working with for my new home.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars

My credit isn't great but they worked with me and was able to get me a great rate.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Josh and his team are the absolute most outstanding group of people. This is my 6th mortgage and Josh is always my first call. He has the most positive and can do attitude of any professional I have ever worked with. I recommend him to my family and friends because nobody else can possibly put the same level of time, energy and effort into making a mortgage process go smoothly. I’m very happy once again with my mortgage process and look forward to the next one.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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