Jake Hanson and his expert team made my loan process EASY!!! From start to finish less than a month!!! Easy communications, up to date notices on the process and clear and concise information for a novice person buying a new home. Totally , a class act! Ten Plus/ outstanding service.
The process of purchasing my first home was swift and smooth. any questions that I endured was answered with detailed explanation and the update of my process was as fast as possible. I never went wondering.
Chris Hill from Veterans United was amazing throughout the entire process. Buying a home is stressful but a lot of that was alleviated by the team at veterans united.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Amazing service and super friendly I will absolutely recommend to all my friends ! Thank you guys all so much ! Made my first time buying a home a breeze!
From start to finish, my home buying experience was SHOCKINGLY easy. I felt like I was being taken care of. My entire team, and it's awesome that there was a team, were incredible. I was constantly communicated too. I felt like I was part of team. Veterans United carry's some juice too! Nobody wants to scam me because VU was representing me. I could go on, but I'm spending my first night in my new home.
Donnie Hunter
WOW. Words cannot express my experience my wife and I received with Veterans United. Evan and his team was so amazing as they always kept me in the loop on everything that was going on with the loan for the home that my wife and I purchased. He and his team always went the extra mile to make sure that I understood all the documentations that were sent to me. They also made sure that my wife and I was comfortable with the way things were being handled on their end. My wife and I could not have had a better Loan Officer than Evan Mehuys. Kudos to his team as well. If you ever need a team to handle your home loan, I highly recommend Evan and his team Aaron and Rachael. You could not ask for a better team to handle your home loan. I trusted them and they did an impeccable job for my wife and I. Evan, to you and your team, a huge THANK YOU.
Thank you so much for all your help. Very professional and friendly. Made the process stress free.
Our experience with Veterans United was perfect! Derek, and Nate and their teams were very helpful, easy to talk to and just overall pleasure to work with. They made our home buying experience a painless and enjoyable! Thank you so much to Veterans United and their team of experts in the home buying field! The Terra house!
Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.
Response from Veterans United
Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Everyone has been on top of our file and very helpful!
It was a great transaction, and Brett was easy to get a hold of when I needed to talk to him.
Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!
The personnel (Sam and Julie) are wonderful to work with. Their patience, knowledge and explanation made for a smooth process. Exceptional service.
Jon Ouk was extremely matter of fact, which is how I like it. He explained to me exactly what I could afford and what I needed to know to get the house I wanted. He helped me through the entire process, no bull, just straight facts, and the entire thing was done with precision. Jon is the money, and Bryan was everything else. Bryan Kay was the exceptional at answering questions and helping me through the other part of the process. Anytime I had to sign something or if something came up that I didn’t understand, Bryan answered my questions without fail! With these two as a team, I knew that I was in great hands!
