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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
15,404 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 15,404 reviews from Ohio

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5 out of 5 Stars

This was our second experience buying a home with the help of Veterans United and the second time we were blown away with amazing customer service! Every one involved was extremely knowledgable and professional. If we had questions, they had answers! If there were any issues or errors from our side of things, the Veterans United team found them and made things right and then notified us with every single update/change. If we ever move again, you can bet it will be our third time using Veterans United!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Very communicative and helpful, able to answer any questions I had, or get me in touch with someone who could

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

4 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

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Experience first-hand why 352,635 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

They made home buying a breeze!! They made sure I was being taken care of the whole process!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My team was awesome from the start. They helped me out very much. They had to hold my hand a lot and they are very patient with me. I’m very appreciative of them. They were awesome. I would work with Brett anytime he’s very professional and polite and helpful.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

4.5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

Ready to see for yourself?

Experience first-hand why 352,635 homeowners give us a perfect score!

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5 out of 5 Stars

From start to finish the process was fast, sometimes chaotic, but manageable.
From the moment of seeing a home to close was about 30-40 days. Highly recommend VU.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Best staff ever. They took such good care of me and kept me calm while navigating the process. Will only ever use them.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

What a great experience! Fast and smooth as always. Thanks Shawn and the Veterans United Team!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Veterans United have always done right by me. They have gone over and above to take care of my mortgage needs. I can't recommend them enough! The best as far as I can see!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Jackson and his entire team were excellent! Personable and professional. No question was stupid and they endeavored to make sure I understood!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Chris, you're the best.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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