Danielle Genz was great to work with through out this process. She was very helpful and patient with questions. She worked diligently to make some changes to our loan a little late in the game. Her mark is easily a 10 and I would recommend her to others. Luckily we found that she serviced the area, and was able to switch to her.The general experience prior to her and when I applied roughly 5 years ago was borderline harassing behaviors. I will return calls on my own time. Leaving a voice mail suffices, over calling numerous times, texting, and emailing (spamming across all methods). I understand it’s a business but it is excessive. This actually drove me away from VU the first time I applied years ago. Danielle made this process very smooth and much more enjoyable.
The experience was outstanding. Everyone on the team worked fast, and had very good communication. I’ve worked with veterans United in the past and made the poor decision to move away from veterans United. I was fortunate enough to be able to work my way back and will be staying with veterans United through the duration of my contract. Working with Danielle made it easy, comfortable, and fun. Danielle constantly kept me in the loop, gave me the best options, and helped me when I was confused.
We had a wonderful experience working with Danielle throughout our home buying process. We were purchasing a home in one state while selling a home in another, so there were a lot of moving parts and complexities involved. Danielle was incredibly responsive, knowledgeable, patient, and supportive through every step of the process.We especially appreciated her willingness to take calls after hours and on weekends to answer questions and help keep everything moving smoothly. She made what could have been a very stressful experience feel manageable and organized, and we always felt like we were in good hands.We’re truly grateful for all of her hard work and would highly recommend Danielle to anyone looking for a dedicated and caring loan officer.
The team was very helpful with the home buying process and I liked that dustin was able to help me compare loan offers so I har a better understanding of them!
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Overall the experience with Veterans United was very helpful. We really appreciate Emmett Rogers, our Loan Officer, for answering all of our questions and helping in any way he could and deserves a 10 by himself. Our Loan Coordinator, Landon Franklin, wasn’t the best at communicating and made us feel rushed to do things that ultimately could have ended up losing us money. There was a lot of miscommunication on his part and didn’t know if he had called us or not after we missed a call. We didn’t enjoy working with Landon due to that and also the fact that it seemed like he wasn’t sure of what he was doing, individually we would rate him a 2.
Veterans United was very easy to work with. JB did an amazing job taking care of my wife and I. We will definitely recommend Veterans United to our fellow veterans and use them in any future home purchases. Thanks again!
Veteran’s United has provided the best rates and services for home purchases and refinancing available. I’ve appreciated their honesty and quick responses to questions that make the process go smoothly and expeditiously.
Made the process super easy and less stressful.
Easy process to refinance. Great communication and everyone answered our questions so quickly. Thank you, Amy!
From start to finish Sam and his team worked diligently to take care of my clients during their purchase. Outstanding team. Kept me well informed without having to reach out to them for updates. It was a smooth transaction & we all appreciate that.Thank you for a job well done.
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Sam is amazing to work with. Everyone they assigned to my team was easy to get ahold of, knowledgeable and knew what I was asking. Very easy process and will definitely be using them again.
Danielle made it easy and straight forward with no confusion. Would recommend anybody to work with her and Veterans United.
Thank you Veteran's United Team. They made this process smooth as it could be.
