You made the process simple and helped me to understand every step along the way. Your quick responses via email and phone gave me great confidence in your customer support. Thank you.
That's how I found out about them. What can I say? Those folks know their stuff. Thank you.
Elliott did an exceptional job responding to my questions and providing updates as needed. Overall the process was extremely smooth and I loved the online account to upload documents.
Very professional, fantastic service
I am not a fan of excessive fees. I think the origination fee takes advantage of a home buyer. I also think that being upfront with all fees and rates when you start the loan process is importnstn
Received a recommendation from a co-worker andi will recommend also.
The team I had which was Devon, Jason, and Elaine did a great job with our VA home loan. Answered all our questions thoroughly and made the home buying process smooth.
I think that Bri did an outstanding job working with me and letting me know what was going on and letting me know what she needed and when she needed something from me. She was always very nice to deal with even when my stress levels would get up. But the lack of information that was coming down over all and the whole process I did not find very well managed. They made the deal work but it was not smooth and had stress levels way to high for something that didn't need to be.
It was a long extended process & sometimes frustrating but I realize now each step had a reason for it. Great job.
Veterens United kept me updated on every step of this transaction and Dan and Bri made this very easy to understand. Whenever I called with questions the phone was answered. The whole process went as smoothly as it could considering the difficult transactions due to the sellers situation.
The team made it very smooth and easy for me to understand as a first time home buyer
Damien and his team went above and beyond in helping me get into my home. I can’t thank them enough for helping me accomplish my dream.
From start to finish the eam at Veterans United were great. The team was very helpful, respsonsive to questions, and made the homebuying experience pleasant
We researched and spoke to a few different lenders before ultimately going with Veterans United and I couldn't be happier with our experience. Collaborating with a company that has so much insight and experience managing VA loans specifically made a HUGE difference and we would do it all again in a heartbeat.
Our loan officer Trish Cole was knonledgeable and there were time that we didnt think that this loan would happen she would come up with creative way and suggestion to help us thru and make things happen for us.
Zack and Nisha were the best they made the whole loan process smooth and easy.
Staff were always available, clearly communicated what I needed to do, and kept me constantly updated with the status of the loan. Everyone was very friendly and pleasant to deal with.