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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,948

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,791
4
11,934
3
1,817
2
806
1
600

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Showing all 315 Air Force service member reviews from Washington

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3 out of 5 Stars
Would Recommend

Asked for additional help into grant programs never got a response about them after sending links

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

4.5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

The initial loan officer Jesse Kengas and transaction coordinator Taylor Fruits were probably two of the nicest people I have come across. Both made me feel as if I were part of the solution, the team and not a number. Kudos to them both for their professionalism and commitment.

Loan Officer: Jesse Kangas

NMLS# 1494266

3.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Joel was great, but the closing team needs some work.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Very friendly and helpful employees. They were always happy and able to answer our questions. We could always expect a quick response either via email or phone. And they were great at keeping us on top of any due-outs to keep the process moving.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

The Puyallup team has been a pleasure to work with.

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Jimmy Stranz and Ashley Stratman and the entire VU Team was outstanding from start to finish. Very simple process and outstanding support at every turn. Thank you all for the work and guidance to secure my new home.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

It exceeded our expectations and then some. The web site and mobile app made document downloads a breeze and was a quick way to check on our loan status.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

The process was extremely easy. I’ve already referred people to Veterans United for va loans.

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend

Some parts were disorganized; instructions for pulling necessary tax documents were completely wrong, request for copy of power of attorney came the day prior to closing, some requests for completing steps were duplicated and website generates many unnecessary notifications.

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Clayton really made the whole experience enjoyable.

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Amazing, fast, friendly service!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend
Photo submission from Stephen M.

Smooth and clear requirements no surprises

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

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See all 103,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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