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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,376

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,060
4
36,731
3
6,112
2
1,880
1
1,593

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Showing all 571 Army service member reviews from Idaho

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5 out of 5 Stars
Would Recommend

Outstanding service and very friendly.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

3 out of 5 Stars

See above

Loan Officer: Luke Thurman

NMLS# 916543

0.5 out of 5 Stars

Response from Veterans United

Jason, Thank you for your honest survey. We take each of these very seriously and will follow up with you. We value the information to allow us to better our process and assist veterans in all of their VA home loan needs. Please feel free in contacting our client advocate team for any questions or concerns.

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

We found working with Veterans United Home Loans extremely helpful and always available if we had a questions.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

The entire team that worked with me and my wife truly helped make the entire process seamless and painless.

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

1.5 out of 5 Stars

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United Home Loan Officers were like family to me through the entire process. Thanks to all; especially Nick & Kara. Have a very Happy New Year!!!~ Miriam J Gash

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Kim was very cordial during the entire process. She and her staff worked diligently and efficiently to complete the tasks of accomplishing my first Veteran Loan. I truly appreciate her and will recommend her to any prospective home buyers I may come in contact with. Thank you to her and her staff.

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This was a smooth and effortless process! We had a great team at VU on our original loan and on this refinance.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Very fast and not a lot of a paper trail.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

2 out of 5 Stars

Loan Officer: Jason Ridgel

NMLS# 1838119

5 out of 5 Stars
Would Recommend

Kendra Ford is a highly skilled affable professional with outstanding customer service qualities. She and staff are a credit to Veterans United.

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend

Literally the easiest most uncomplicated home loan process I've been through.

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Outstanding teamwork. Very clear answers and process.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I felt up to-date and well informed throughout the whole process. I quickly developed confidence in VUHL and felt no nagging feelings do to loose ends or forgotten steps.

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

4 out of 5 Stars
Would Recommend

Well done

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

First time experience was flawless and perfect to work with!

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 180,376 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.