This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.
Go local. Due to the lack of communication within the loan team, my family was packed up for more than 2 weeks before we were able to move. Last week of closing we were still rushing for documents.
Response from Veterans United
William, Your honest survey is very much appreciated and we would like to learn more about your loan process. Information like this improves our ability to assist veterans more efficiently. Although we can not change your loan experience, we can train and inform our team moving forward. We thank you for choosing Veterans United.
As a Veteran who has worked with other VA loan lenders, I highly recommend working with Veterans United because they have exceptional staff who are very good at what they do and really CARE about you! My experience was outstanding because of the people who were assigned to represent me throughout this home purchase process.
I would absolutely recommend going through Veterans United Home Loans. They made the home-buying process so simple that even amongst this covid-19 pandemic we didn't have very many worries.
Would recommend a 100% A really smart lady,who explained each and every step,fun to work with her!! Can't go wrong with Kim,and Micheal.
This was my first VA home purchase and it has been a wonderful experience. My loan officer JB Barton was the best and very knowledgeable and the real estate agent Kristen Sweet in Idaho was great .To all of the team members of VU, the under writers and real estate agents that was necessary to complete this process, I thank you for this pleasurable home buying experience. I would recommend VU to any veteran looking to purchase a home Mike Crohn
Overall the process was very smooth. Whenever we had an issue they helped get us through it.
Such a competent, professional organization. Even our Realtor & Title Company Representative comment on how great Veterans United was to work with.
Veterans United Home Loan Officers were like family to me through the entire process. Thanks to all; especially Nick & Kara. Have a very Happy New Year!!!~ Miriam J Gash
Kim was very cordial during the entire process. She and her staff worked diligently and efficiently to complete the tasks of accomplishing my first Veteran Loan. I truly appreciate her and will recommend her to any prospective home buyers I may come in contact with. Thank you to her and her staff.