My loan team was excellence , there are no better people than my loan team, from start to finish and they are still working with me to make sure that I can afford this beautiful condo…
Zack and Mellisa at Veterans United were great. Our realtor, Jennifer Forbes was outstanding. We would like to thank each and everyone for the outstanding service.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Daren and his team were amazing. They responded quickly and acted quickly.
simple to go through, I’ve been through the mortgage process before and think this was very easy. I liked that when forms were needed, I got a message online and submitted when I had time.
They were great at what they did. They were honest and direct. They answered any questions we had and worked WAYYY quicker than what we initially expected.
Johnny was great! He was extremely informative, responsive, and kept me moving in the right direction. Good guy all-around and a total professional.
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Best ever
While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.
Austin and his team have been nothing but amazing. I would highly recommend them to anyone who would is in the market for a home loan.
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
My experience was flawless with Tyler, Victoria. Thank you guys.
A very professional & courteous team. Not only did Corey and the team get everything right, I felt like I was their only customer. I truly appreciate their commitment to making it much easier going through the house buying process. Thanks to all.
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OUTSTANDING!!!
Nick and his team made the whole process thoughtless and effortless. Couldn't recommend more.
Overall, I had a positive experience working with Veterans United for my home purchase in Chicago. The team handled the VA loan requirements and appraisal efficiently and I appreciated the clear communication regarding the conditional approval and final clear to close.However, there were a couple of minor issues. I experienced some communication delays around some questions regarding my mail forwarding and the final cash to close was significantly higher than the initial estimate provided by the lender, which felt abnormal and was a bit of a surprise at the end. Despite these hurdles, the team ensured we stayed on track for a successful closing.
The Best


