Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,548

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,794
4
14,799
3
2,195
2
998
1
762

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 1,868 Army service member reviews from Illinois

Clear Filters

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I worked with Justin and Nick and both are very friendly and professional. Thank you, Justin and Nick! - Vy Nguyen

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Veterans United understands what a veteran is and there is no need in explaining yourself. They are not a company that takes advantage of veterans, but a company that ensures the veteran comes first. It was a huge relief when I didn't have to double check everything that was being asked of me, and another huge relief when I finally found a company that I can trust with not just my personal information, but my personal experiences. The hard work that they did for me deserved more than what was asked.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Buying a home is a complicated, sometimes challenging process. Veteran's United was able to get a pre-approval letter in my hands quickly so we could make a serious offer when we were ready. The online portal made document organization and signing much simpler than I thought possible. 10/10 - would recommend and/or utilize service again in the future.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Extremely helpful and well organized ! I was a first time home buyer with no knowledge of the home buying process, Veterans United made the process super simple and were very helpful every step of the way!

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

If you are a Veteran searching for not just a house, but a home, work with the finance professionals at Veterans United. They will ensure that your financing experience will be rewarding from start to finish. Veterans United will welcome you home!

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

It was a great experience working with Veteran United Home Loans. They had prepared a list of documents that was needed for our closing and had no hold ups on their part for our closing. They were professional and patient with the many questions that we had. I would highly recommend them to any other potential home buyers.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

The Veterans United team is amazing they work hard to get you approved for a loan. The team here helped me buy my first home. I would recommend them to my family and friends they are the best!

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Thanks to Veterans United I now am a proud homeowner! Everyone who worked on my file was very nice and helped me during an already stressful time.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Veterans United Homen Loans Is The Route To Go For Any Veteran I HighlyRecommended..

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Wish wish there was a 10 plus rating. I don’t know why veterans would go elsewhere to places that don’t understand a va loan. People have a misconception for a va loan. First they think the government is giving them the money second just like any another home loan there r guide lines that have to be followed.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
Photo submission from Zachary S.

Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

If you need a loan representative, I recommend Alex Herbel 100% (more if there was such a thing). Alex and his team make you top priority, are available for questions even on weekends, and simply provide the best experience you could ask for. This is my 3rd home purchase, and my 3rd time calling Alex. If I move again, Alex will be the first person I call.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

I'm not much for words. All I can say is; I'm happy, and I wouldn't be if it wasn't for Veterans United.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was one the greatest experiences I had due, to the Loan officer I had. I would recommend Joel Deiber to anyone that is looking into buying a house with Veterans Untied. He was 100% supportive in every aspects of the process. Thank you so much Joel. You were the greatest.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

Start your journey today!

Let’s Go!

See all 135,548 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.