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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 1,247 Army service member reviews from Kentucky

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Because both people I dealt with for very knowledgeable and understanding

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Great company. Great people. We loved our team and love our new house.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

It was a pleasure working with such a professional company

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Wonderful experience from day one. Worked and answered any questions I had. Would and have recommended to others! Amazing team between John parker and Veronica park. Amazing!!!!!

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Everyone was extremely professional and proficient which made the whole process seamless. Awesome job!

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

4 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend
John O

We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Our loan agent is the best I recommend her any day

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Donald and kristen were extremley proffessionol and inforative. They were a pleasure to work with

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Very pleased with how the whole process went and turned out.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

I was a first time home buyer, so I had no idea what to do. Jake Ford was there to help me during each step. It was a very easy and painless experience, and despite the fact I must of drove Jake crazy with questions and phone calls, he was always professional and helpful. The whole experience was simply amazing, as my wife and I have been trying for years to buy our house. It took many years of hard work, and many lost homes and denied mortgages. It was nice to have the hard work payoff and work with a company that cares about their customers as much as the bottom line. Quality, not quantity is the key to business survival. With this level of quality, we will always call Veterans United first. Thank you Veterans United, and Jake Ford. Hey Veterans United, I think you need to give Jake Ford a raise or promotion!

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Easy, organized process with great people to help along the way.

Loan Officer: Steve Gustafson

NMLS# 1599009

4 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars
Would Recommend

to much extra paper work

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend
Photo submission from Thomas W.

Great Experience

Loan Officer: Elliott Watkins

NMLS# 1198442

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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