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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 341 Army service member refinance loan reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Any Veteran that’s considering a new home or a refinance; we highly recommend Veterans United Home Loans.

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

The process with Veterans United was smooth, transparent, and we have a personable experience throughout the entire process.

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Makes the entire process easier, definitely recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

This is my third experience buying/refinancing a home with Veterans United. Each and every time has been outstanding!

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

4.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

2.5 out of 5 Stars
Would Recommend

Not pleased at all still waiting for money; and still had to make sept payment and still unsure ab the October one that was promised we would not have! Honestly wished we would have went with our current providers Penny MAC. They are upfront honest and would have never taken this long. This process was ridiculously lengthy. People still have out of office voicemails from August which is insane. My business would never allow that. Overall pretty sad

Response from Veterans United

Mitchell, it sounds like there were some delays during your refinance. We will be looking into your file to find areas where we could have streamlined the process to make it more timely for you. While the settlement agent is responsible for distributing any loan funds, we would be happy to assist. Please contact our Client Advocate team if assistance is needed.

5 out of 5 Stars
Would Recommend

Excellent experience dealing with Amanda and VU!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Kelly Foote and her team, Kay Jay and Melissa Hodges, worked diligently to keep me informed and to ensure this transaction, which can be extremely stressful in the wrong hands, was completed with the least possible amount of stress and worry of any real estate transaction I have ever be involved in. This team represents Veterans United commitment to ensure veterans have an overall enjoyable experience

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Veteran United is the best way to go hands down don't sleep on the great job they do for Veteran

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

A fantastic organization and professionals

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Both Billy and Samantha were absolutely wonderful throughout the whole process. They were on point in keeping me informed on where we were in the process. They responded immediately to any questions I had. A true joy to work with.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
Would Recommend

Veterans United are some great people to deal with. They made my loan process easy all the way. If you’re looking for only the best service, great rates, knowledgeable people then give them a call.

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Now with two homes bought and the second just refinanced, I would definitely recommend Veteran's United.As with anything financial you sometimes hit a snag. I just wait it out and Matt Lucas with his team have always given knowledge to get past the issue or just handle it, share the solution, and move forward. As with anything, do your own research, but I don't think you will find a better group to successfully get through to life's next milestone.

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

We have had the best customer service experience-and I am not just talking about home buying. When we make purchases these days, some big and some small, we sometimes feel like people are in such a big hurry to make that sale. I really felt like they people at VU don’t just work here because they need a job, but because they sincerely want to help people find what they are looking for. We could not have asked for better service!

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

This is our third loan with Veterans United (2 home purchases and a refi) and specifically with Dave Munns. Dave has done an outstanding job each time, always doing whats best for his clients with professionalism and integrity.

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

We are so pleased with the service, professionalism of the entire team we worked with. The process is simple and well organized.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

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See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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