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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,253

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 6,671 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Buying a home is one of the biggest decisions of your life and I can honestly say that it became a much easier decision due to the help from the men and women of Veterans United. I searched for a home for a year and not one day did my Lending Specialist just throw away my application and move on to another person looking for a home. I'm very happy I decided to work through Veterans United and I will gladly use their services if I ever need to go through the purchase process again. Thank you again, Joe.

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Buying a house can be very stressful especially if your like me and didn’t know anything, veterans United has videos and the website explains everything that needs to take place, most banks and companies i called either didn’t know how to deal with VA loan or was not super informative. Honestly give this company a chance and you will not be disappointed.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

1.5 out of 5 Stars

Too many errors to list from several different parties involved. We are very disappointed with the totality of our experience. Did not met expectations.

Response from Veterans United

Hello Raymond, we are sorry to learn that the experience did not meet the high standard that we have for customer service. Reach out to one of our dedicated Client Advocate members to discuss in greater detail. As you have mentioned, we rely on a few third-party providers for certain aspects of the loan process, and we do our best to manage those outside entities whenever an issue arises. Thank you for providing your open feedback.

5 out of 5 Stars
Would Recommend
Photo submission from Larry A.

You never know what will happen. Just call them and see.They will work with you. We were very pleased.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Awesome group of people to work with. Ask for Garret Holzum.

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Very pleased with the entire process!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Keep doing what you doing , you are helping the heroes of this nation

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Top notch people

Loan Officer: Rob Weigand

NMLS# 1435397

0.5 out of 5 Stars

Loan Officer: Brandon Rooks

NMLS# 1810135

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Super awesome team who work hard for you in every aspect from beginning to end!! I couldn’t say enough great things about them if I tried!!

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Dustey M.

My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.

Loan Officer: John Meissner

NMLS# 1760897

5 out of 5 Stars
Would Recommend

Everything was online - streamlined process - just drop your documents and communication is fast and effective.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

There is not a bad thing I could say about Veterans United. The loan processing was the least stressful part of the homebuying experience. Veterans United in my opinion, is the best lender for Veteran's.

Branch Manager: Chad Bowman

NMLS# 191475

0.5 out of 5 Stars

Horrible experience, realtor has issues with Nicole along with my insurance company. I hope I can stop as many people as possible from using your company

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Schulte

NMLS# 1815239

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

4.5 out of 5 Stars
Would Recommend

This is the best service period....trust them 100% to finance my next home in the near future

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

2nd time home buyer with Veterans United. Excellent experience all around.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
Photo submission from William B.

Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.

Loan Officer: Josh Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This was the most stressful purchase we have ever made, but I’m so glad we went with veterans United. They made this so much more easier than we thought!

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

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See all 156,253 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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