My wife did most of the work on our side with the loan. One name kept coming up ... Katelyn Walters. My wife said Katelyn was so much more knowledgeable, professional and expedient on next steps and responses then her potential competitor. Furthermore, we got a better rate through Veterans United. You need to clone Katelyn. She did an extraordinary job!
There is nothing I say about Joseph Sepulveda and His team that would do them justice. It wasnt a lender to customer experience, it was a friendship in the making.
Thank you guys for making our home buying experience seem straight forward and effortless.
Kris and Taylor were amazing throughout the whole process. We are grateful for their help!
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Kudos to Sarah M. And Mirza K. The awesome team that kept us informed every step of the way and made this whole process seamlessly successful!
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Even though my closing was severely delayed there was no fault lying on VU. My team did everything they could do to get the difficult situation resolved so that we could close. I’ve had nothing but good experiences with VU (x3) and would use them again and recommend the to anyone looking for a VA loan.
My process started 3 years ago with Steven, my credit consultant. Steven gave me a plan, but at first, there was no way; we would just keep renting. Steven called just to check in with me 4 months after he delivered my credit path to ownership. I did absolutely nothing, feeling like there was no way I could do this. Steven talked to me over the phone for around 30 minutes, explaining the process and what I needed to do. After that conversation and block of instruction, I received a call from Steven at least once a week about every negative creditor needing some kind of resolution until we hit all of the negative credit. He never gave up on his promise to me, explaining what needed to happen in each scenario. I was passed on to Andrew, who responded to my realtor and me on a Sunday (no voicemail or anyone else). The entire process with my team at Veterans United the all said contact me if i need anything or have questions.
Corey was absolutely amazing to work with, he was very responsive and explained everything. We were able to purchase a home with a VA loan in within 30 days of going under contract!
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
He was on top of things before I even mentioned it. His dedication to our closing was superior. He was kind, and helped me get through something that I thought was going to be stressful, but thanks to him and his team, it was not.
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Best of the best
Amy has been the most exceptional mortgage loan officer I've ever worked with. She put her blood and sweat into what she does and ensures that she takes care of the customer. I don't know what her trajectory is at the Company, but she should absolutely be advanced as she understands the intricacies surrounding financing. She is a true expert. 10/10 recommend
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.
Since the beginning, Ryan was in contact and guiding us to the whole process. They are a great team and very good at working with people! Thanks Ryan and Team for making this transaction as smooth as possible.
Ashley Stratman is the absolute best!
