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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,926

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 16,367 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend

It was really easy working with Heather and Nina. They are truly the Shaq and Kobe of their field

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

Happy with ending result!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

My experience with this group is one of the best things to happen to me in a long while!!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

0.5 out of 5 Stars

This is my 4th lender and this experience has been the worse. As a military lender I would expect VU to be a lot more on top of things and professional. The whole process was chaos and very stressful. A lot was done wrong and I was told “sorry” more than 6 times. They also told me congratulations 3 times for final closing but needed more documents or needed me to resend something. Once everything was finally done with and closed then 2 weeks later kept receiving letters from another lender stating they are now my lender. I ignored it since there is so much scamming going on then almost a month later I called them I received a call from them (PENNYMAC) stating they’re now my lender. I didn’t get a call from VU almost a month after the transition since I wanted to see how long it would take for them to let me know. Once I got that call it wasn’t to tell me about the switch but to send the first payment. The chaos continues but what I’ve already experienced from PENNYMAC already is that won’t happen. Best service I got out of VU was the gift they give when closed

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

meow :)

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Would like to make overall reciew in 2 weeks

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Great, awesome experience, this is my second time buying a house with veteran United and I can express how much i appreciate have such great team working with me! Just outstanding, definitely coming back to veteran united for my next house in the future 🙌🏽🙌🏽

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was recommended to me and now I know why! Alec Garbs and Veterans United Home Loans exceeded my expectations! I thought this process would be very tedious, unorganized and aggressive. However, Alec was thoughtful, considerate, patient, knowledgeable and affable! His timeliness and attentiveness was the reason for my seamless process. Alec was everything I needed and more and was the key player in my successful and timely closing date.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

The application is an online process and the personal at Veterans United will do their professional best to approve you and get you into your future home. Apply ! Apply! Apply.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

k

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Veterans United really helped make it possible for us to get a house. I’m a homeowner at the age of 21yo. As a veteran, I would highly recommend going through Veterans United to get a house. Even if you’re credit is not the best, they will guide you every step of the way.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

I just want to say a big thank you to the whole team! Everyone was extremely helpful, informative, and personable! You guys rock!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

Kenny and Jamey made this whole process painless. Both kept us informed and kept the wheels moving forward.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Couldn’t have asked for things to go any smoother!
Team went WELL ABOVE and beyond. This was my third home purchase and 50 times more seamless and smooth. Thank you all so very very much. God bless

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Overall a great experience!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Overall between Shay, Danielle and Brittany I had an amazing home buying experience, it's always a stressful process but all together they made sure to not only hold my hand and walk me through everything, but they also handled all the issues with such grace and compassion, it's been a great experience.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Awesome service and helpful no matter the time of day. Any questions we had Merrie was available 24/7 and when i say 24/7 some nights I would call her and wake her up and she would help.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Josh was awesome. Hands down to a great help and always available to walk me through any issues I need.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

More Reviews

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