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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,113

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 408 Army service member reviews from Vermont

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5 out of 5 Stars
Would Recommend

Kathleen Wyble is the best. Give her the bonus. So helpful, knowledgeable, supportive and patient. Thanks again.

headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Fantastic experience with the team. Easy to use app. Would recommend anyone to use veterans united. 10/10

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

4 out of 5 Stars
Would Recommend
headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

2 out of 5 Stars
Would Recommend

Response from Veterans United

We'd love to know more about the reason for your rating, Richard. Exceptional customer service is the goal for each veteran, and if there's anything you could tell us to improve a future veteran's experience, we are all ears. Please contact our Client Advocate Team for continued support.

5 out of 5 Stars
Would Recommend
Photo submission from Joshua C.

It's no secret that buying a home for the first time is complicated and stressful. I felt like VU understands this and makes it their mission to alleviate as much of the hassle as they can. My wife and I both agree the entire process was a lot easier than we expected. Thanks, VU!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

All parties involved made this process extremely smooth and successful. I will recommend in the future!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

0.5 out of 5 Stars

I never knew who I was working with and little to no explanation when things were changing and the underwriter was terrible

Response from Veterans United

Guillermo, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

My team at Veterans United were high speed and low drag. With the exceptional level of customer service they provided, I felt like I was important to them instead of just another client. What a truly remarkable team to have throughout the home buying process. You might not be the original A-Team, but you were my A-Team and you can watch my six anytime.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

It was so easy working with Veterans United on my home loan. There was great communication, and I loved the text feature because sometimes I wasn’t sure who would have the answer to my question. So I would just text the number, and the right person on the team would get back to me, never more than a couple hours later. They were helpful anytime I had issues with a realtor, and were always available to answer questions about listings when I wasn’t sure what the VA would and wouldn’t fund. They worked hard to help us find a home that met our needs in such a difficult market. I would highly recommend using Veterans United to any vet looking to buy a home!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Despite the fact that we had to interrupt our sale of our home until another season, and we knew very little about the state we were moving to, Veterans United made us feel completely taken care of.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

The whole team was just absolutely incredible. Felt like I knew them for years. Alex, Jayme and Sarah were there for me and my family and it made the home buying experience less stressful. I appreciate them like you wouldn’t believe and would recommend them to all veterans. Set the bar very high if I ever purchase another property. I would absolutely 1000% request to work with them again.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
Would Recommend
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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4.5 out of 5 Stars
Would Recommend
Photo submission from David S.

Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Great customer service! Most everyone I spoke with was very helpful in answering questions as well as helping in finding the best solution to many challenges. I really appreciated that most Veterans United employees were vets themselves. I felt like each and everyone of them empathized with me as a veteran and appreciated my service.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend

The team assigned to me was phenomenal. Everyone told me how stressful home buying is but that was not my experience at all with Danny, Audrey, and Jayden.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

More Reviews

See all 382,113 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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