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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

153,264

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
112,710
4
32,226
3
5,343
2
1,638
1
1,347

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Showing all 2,026 Army service member reviews from Washington

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5 out of 5 Stars
Would Recommend

I am very satisfied overall with the performance from Veterans United. They were able to help me every step of the way and accomplished my goal of purchasing my very first home. I would recommend them to anyone looking to buy a home.

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

It would be nice for VU to partner with organizations that help pay the closing costs for military families. Since VU does not have agents I would suggest looking into partnering with companies and using their preferred agents so that homebuyers have that added benefit.

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Our friends recommended VU to us 3 years ago. We had started the process, but was then blindsided with a two year overseas duty. When we arrived back to the US and VU just picked up where we had left off. Our VU rep, and recommended real estate agent, had us in a home before our furniture bad even arrived from overseas. It should also be said that we got the home WITH NOTHING TO PAY AT CLOSING!!! We could not be happier!

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Veterans United was great. When I asked questions my team was there to explain. From start to finish it took about 3 months. I was able to get a house within my budget and the process took about 30 days once I found a house. I think if there are any Veterans out there renting, they are crazy and really need to understand that this company is here to walk you though and help anyway they can!! Thank you for all the help!!

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

3.5 out of 5 Stars
Would Recommend

Lukes assistant did not return any phone calls from us when Luke was on Vacation.

Transaction Coordinator: Luke Whaley

NMLS# 1359712

3.5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Although the home buying process can be a daunting experience, our Veteran’s United team was there for us every step of the way.

Loan Officer: Eric Wessel

NMLS# 673643

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans Untied to all my friends and family. This is the 2nd time we've dealt with Veterans United and again they were outstanding. We originally worked with John through the lighthouse program to get our credit back on track and once we successfully did this we were referred to Tammy who was an outstanding loan officer. Tammy walked us through each step and assisted me with al my questions. Tammy was so professional and kind and took the time to make me feel like I was her only client. Working with our realtor Ron was a blessing. Ron took the time to make sure we could see all the homes that we wanted regardless if there were in our pre-determined scheduled showings for the day. The entire process was so smooth and everyone we dealt with made us feel as though we were their top priority. Also working with Kristie who assist Tammy was amazing!! Kristie was so professional as well and made sure when the underwriter had questions about docs, she made sure to stick with me on the phone to get all accurate docs needed. This helped to prevent any confusion and helped our loan move forward smoothly. Thank you Veterans United, John, Tammy, Kristie and Ron for all your professionalism had hard work!!! We truly appreciate everything and love our new home!!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
Photo submission from Royetta B.

They're the best to work with when buying a home.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

An easy, non stressful experience.

Loan Officer: Kath Athanassiou

NMLS# 842626

1.5 out of 5 Stars

Unless they are willing to call the VA about any specific situation to make sure that the loan goes through make sure to use a different company.

Response from Veterans United

Thank you for the advice Jarret. Luckily, we have a team of individuals that work with the VA in situations like these. We're always happy to go above and beyond for our Veterans!

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Overall entire experience was as good as we could ask for. Even though home shopping is usually about as much fun as killing ticks, the process was well presented and processed, nearly pain free.A big thank you to VU and their entire team.Respectfully, Al & Chris

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Client Advocate: Chrystal Franks

NMLS# 1661479

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Ella did an amazing job making sure all matters were tended to. It seemed that each time she called, she had found another way to save money. We are extremely grateful for all of her work. I would highly recommend Ella and Veterans United to anyone.

Loan Officer - Washington: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend
Photo submission from Roger B.

Awesome experience I would recommend Veterans United to anyone who is looking for a home loan.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I would tell whom ever who is looking for a home to use Veterans United .

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

4 out of 5 Stars
Would Recommend

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Highly recommend veterans United especially Dave

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Veterans United made this experience smooth. I feel lucky that I chose them. Never a problem throughout the whole process.Best choice I could have made.

Client Advocate: Chrystal Franks

NMLS# 1661479

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See all 153,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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