I am very satisfied overall with the performance from Veterans United. They were able to help me every step of the way and accomplished my goal of purchasing my very first home. I would recommend them to anyone looking to buy a home.
It would be nice for VU to partner with organizations that help pay the closing costs for military families. Since VU does not have agents I would suggest looking into partnering with companies and using their preferred agents so that homebuyers have that added benefit.
Our friends recommended VU to us 3 years ago. We had started the process, but was then blindsided with a two year overseas duty. When we arrived back to the US and VU just picked up where we had left off. Our VU rep, and recommended real estate agent, had us in a home before our furniture bad even arrived from overseas. It should also be said that we got the home WITH NOTHING TO PAY AT CLOSING!!! We could not be happier!
Veterans United was great. When I asked questions my team was there to explain. From start to finish it took about 3 months. I was able to get a house within my budget and the process took about 30 days once I found a house. I think if there are any Veterans out there renting, they are crazy and really need to understand that this company is here to walk you though and help anyway they can!! Thank you for all the help!!
Lukes assistant did not return any phone calls from us when Luke was on Vacation.
Although the home buying process can be a daunting experience, our Veteran’s United team was there for us every step of the way.
I will definitely recommend Veterans Untied to all my friends and family. This is the 2nd time we've dealt with Veterans United and again they were outstanding. We originally worked with John through the lighthouse program to get our credit back on track and once we successfully did this we were referred to Tammy who was an outstanding loan officer. Tammy walked us through each step and assisted me with al my questions. Tammy was so professional and kind and took the time to make me feel like I was her only client. Working with our realtor Ron was a blessing. Ron took the time to make sure we could see all the homes that we wanted regardless if there were in our pre-determined scheduled showings for the day. The entire process was so smooth and everyone we dealt with made us feel as though we were their top priority. Also working with Kristie who assist Tammy was amazing!! Kristie was so professional as well and made sure when the underwriter had questions about docs, she made sure to stick with me on the phone to get all accurate docs needed. This helped to prevent any confusion and helped our loan move forward smoothly. Thank you Veterans United, John, Tammy, Kristie and Ron for all your professionalism had hard work!!! We truly appreciate everything and love our new home!!
An easy, non stressful experience.
Unless they are willing to call the VA about any specific situation to make sure that the loan goes through make sure to use a different company.
Response from Veterans United
Thank you for the advice Jarret. Luckily, we have a team of individuals that work with the VA in situations like these. We're always happy to go above and beyond for our Veterans!
Overall entire experience was as good as we could ask for. Even though home shopping is usually about as much fun as killing ticks, the process was well presented and processed, nearly pain free.A big thank you to VU and their entire team.Respectfully, Al & Chris
Ella did an amazing job making sure all matters were tended to. It seemed that each time she called, she had found another way to save money. We are extremely grateful for all of her work. I would highly recommend Ella and Veterans United to anyone.
I would tell whom ever who is looking for a home to use Veterans United .
Highly recommend veterans United especially Dave
Veterans United made this experience smooth. I feel lucky that I chose them. Never a problem throughout the whole process.Best choice I could have made.