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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,205 reviews
785 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,205 Army service member reviews from Washington

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4.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

If you want to leave a positive review for Veterans United, you could say:> **I had a great experience with Veterans United throughout the home-buying process. Their team was professional, responsive, and patient in answering all of my questions. As a first-time homebuyer using my VA loan, I really appreciated having people who understood the process and helped guide me through each step. Despite some challenges along the way, they continued to communicate with us and work toward getting us to closing. I’m very grateful for their support and for helping my family achieve our goal of becoming homeowners. I would definitely recommend Veterans United to other Veterans and military families.**

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Super helpful and very responsive! Great service!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars

Paul has been amazing and incredibly friendly. It was a breath of fresh air working with a team from my home-state while being out of state.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

The entire team made our dream come true! When we were thrown loops , and thought we were going to have to walk away, your team kept trying to figure out different approaches which ultimately allowed us to purchase our dream!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

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5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Veteran's United: Yes, we've just used these guys for our VA mortgage loan - Drennan made this purty much a seamless process; great customer service, timely updates, great tips and reasonable 6.1 % interest rate in this questionable market.....I definitely recommend these folks - And a sincere thank you to Drennan's team! Happy camper here!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Great Expirence!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Billy and his team made our dream of buying our first home a reality

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

2.5 out of 5 Stars

To many cooks in the kitchen, to many contradicting messages

Response from Veterans United

Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Joe and his team were great!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4.5 out of 5 Stars

I had a great experience working with Veterans United. The entire process was smooth, efficient, and they truly worked together to help me achieve homeownership.
Cory Stip went above and beyond to get me approved and ultimately locked in the best interest rate possible based on my credit. I really appreciated his hard work and dedication throughout the process.The only area I think could be improved is communication. I would have liked a few more updates on where we were in the process, as it would have helped me feel more informed. Aside from that minor issue, everything went very smoothly, and I would definitely recommend Veterans United to anyone looking to buy a home.

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4 out of 5 Stars

Karlie Clark did an outstanding job of helping us through the process. At times it seemed overwhelming, but she helped us get things into the portal which was hard for us.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

4.5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Great to work with. Excellent communication. Keep me informed and the entire process was flawless. Highly recommend

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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