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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,540

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,430
4
11,894
3
1,813
2
803
1
600

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5 out of 5 Stars
Would Recommend

It was a wonderful experience... not stressful as we would have thought it would be, the entire team was great, l even got doughnuts at closing, The Spiveys would like to say, thanks for all you did, you Rock !!

Branch Manager: Chad Bowman

NMLS# 191475

1 out of 5 Stars

too many cheifs not enough indians poor communication skills on every party involved with Carl's " team " Carl did not look out for our best interest was always 'just about to call us " when we got fed up with him not answering our questions we had to call and email his team multiple times not a good experince at all

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Jessica Fitzgerald team was amazing. They were very helpful and made this process very easy and understandable. I will be telling family and friends about Veterans United and Jessica team.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Shane Lowe and Alen Catic were diligent attentive, personable and very professional. We had a few unexpected obstacles to overcome and they attacked my dilemmas with fury, fervor and tenacity, while always being optimistic and supportive. Shane and Alen make Veterans United the only choice for veterans seeking a home.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
Photo submission from Francisco E.

Veterans United Loans is the way to go for those Veterans that want to become Homeowners. They will take care of you and your interests all the way. We, Francisco & Rosa, are extremely happy about choosing Veterans United Loans to handle our loan. The whole team did a fantastic job, They're great!

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Charlotte McClellan was my personal loan specialist and she was great!!

Loan Officer: Charlotte McClellan

NMLS# 39691

3.5 out of 5 Stars
Would Recommend

It seemed like there was not enough communication and i may refer people i may not

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I would like to say Thank you so much to Ryan Keating, Aly Iniguez and the entire Veterans United Team for there professionalism and commitment to helping Veterans become home owners. They are willing to answer questions and are true hero’s to me and my family

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

United veterans went above and beyond my expectations.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Very user friendly and great customer service

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Brandon and his team did an excellent job.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Worked very diligently to get my process moved forward

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I couldn’t possibly be happier with Veterans United. Excellent service every step of the way.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Very professional staff that walked us through every step of the process in a timely fashion.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

I appreciate the time and enery that Zach Brown put into this process. He worked hard to make sure we got our home.

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend

The knowledge of my representative made the process very smooth with very few problems as the process went on.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

My loan specialist was honest and professional 👍👍👍

Loan Officer: Ashleigh Quinn

NMLS# 342058

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See all 103,540 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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