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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
217,596 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 217,596 Army service member reviews

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5 out of 5 Stars

Jeff and his team are superb — I have had multiple sales/ buys over the last 6 years - all simply great

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

These guys were great and made sure we were taken care of they went above and beyond.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Connor Brandt and his Team made my home buying and selling process super easy! Clear information and constant updates made this vet very comfortable and confident

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars

Aimee was an amazing mortgage lender from start to finish. She was professional, knowledgeable, and always willing to answer my questions throughout the entire process. Buying a home can be stressful, because apparently paperwork multiplies when humans try to own things, but Aimee made everything feel much smoother and easier to understand.She communicated clearly, kept me updated, and helped make sure we stayed on track all the way to closing. I really appreciated her patience, attention to detail, and dedication to helping me get the best outcome possible.I highly recommend Aimee to anyone looking for a mortgage lender who actually cares and knows what they’re doing.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Aaron and his team were absolutely fantastic. In the future, when I purchase my next home, I will be going through Veterans United. The process was smooth, quick, and transparent. I understood all aspects of the process and was kept informed at all times.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

VU and Chris Hill have got me thru buying four homes throughout my military changes of station. They know me and my family and always come in clutch when I need them the most. They make a stressful life change as stress free as possible.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Corey was absolutely amazing to work with, he was very responsive and explained everything. We were able to purchase a home with a VA loan in within 30 days of going under contract!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

This was my second time buying a home with Nick and his team. There assistance is always welcome and they make this process so easy.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Jacob and Bailey were great every step of the way. I’ve always heard how hard this process is. It felt easy doing it with you guys. Thank uou

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

⭐⭐⭐⭐⭐ Outstanding Experience with Veterans UnitedMy wife and I recently purchased a home in Amherst, New Hampshire, and our experience with Veterans United was nothing short of exceptional.A special thank you to Daniel Lowes and his Transaction Coordinator, Adam Wibbenmeyer, for providing world-class service throughout the entire process. Purchasing a home while coordinating a major relocation can be stressful, but Daniel and Adam made what could have been a complicated experience feel organized, seamless, and remarkably efficient.Daniel was knowledgeable, responsive, proactive, and always willing to take the time to explain each step of the process. His professionalism and commitment to customer service gave us tremendous confidence from application through closing.Adam was equally outstanding. His attention to detail, communication, follow-through, and ability to keep everything moving forward ensured that nothing fell through the cracks. Together, Daniel and Adam operated as a true team.What impressed me most was their ability to close our loan in less than 30 days while maintaining exceptional communication and service throughout the process. Every commitment was honored, every question was answered promptly, and every interaction reflected genuine care for us as clients.As a veteran and healthcare executive who has worked with many organizations over the years, I can honestly say that Daniel, Adam, and the Veterans United team set the standard for customer experience and execution.If you are considering a home purchase and want a lender that combines expertise, professionalism, responsiveness, and outstanding customer service, I highly recommend Veterans United. Daniel Lowes and Adam Wibbenmeyer earned every one of these five stars.Thank you for helping us make our move to New Hampshire a reality.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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1.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

3.5 out of 5 Stars

Too many points of contact and seemingly “random” people jumping in during the middle of the closing period. Confusing who is what and what is who. Over half a dozen different ways I had to prove employment even though you asked for my tax returns which showed I was employed. Multiple pay stubs, multiple written explanations. It all seemed very redundant and or there was a communication break down somewhere. Overall not a bad experience but there were frustrating points here and there.

headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Veterans united made the entire home buying experience less stressful. The site was very easy to navigate and left no question on what was needed from my side.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Just when I was about to give up, I found Veterans United. Thanks to Veterans United I will still have a house next month. Start to finish was less than 45 days. Thank you Veterans United!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Yes everyone on my team made it super easy and communicated everything clearly and answered all my questions in a timely manner.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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