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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,959 reviews
826 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,959 Army service member reviews

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5 out of 5 Stars

Miss Holly and Mr. Cole were so helpful.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer: Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

All around, very great people from start to finish. They know what they are doing.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Zachs a good guy. Appreciate the teams work getting us to the finish line.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

I would recommend Veterans United to all my military friends. The service was outstanding, very user friendly, not pushy but allowed to operate at your pace. Matt, Conner and Tyler are a great team that looked out for my best interests.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars

Supportive through each and every phase with quality service and professionalism at its best, I would definitely recommend Veterans United with a ratings of 10 out of 10.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

4.5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

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5 out of 5 Stars

Good communicators but could be a little more detail oriented.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

Alex, Larry and Travis made the home buying process easy… I can not thank them enough for the guidance and support!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Everybody Nathan Jordan Crosby your whole team was absolutely wonderful to work with. You guys have become like family. Love you all. Thank you so much, Jennifer.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Veteran United IS efficient communication, professional guidance, and smooth, fast closing process.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

0.5 out of 5 Stars

Communication and professionalism was great until the end. Our closing was delayed for a couple days, but we were not informed until the night before. I did not personally speak to Madeline, but Jay sent the following text to my client: “ it sounds like your two biggest issues are utilities starting & help moving. They will be able to easily update the effective date for your utilities if you call them. I regards to the move itself you are staying with family currently correct? So you will not be homeless or have no where to stay for the 2 extra days between Tuesday & Thursday right?”
Especially considering the number of homeless vets in the world today, this was extremely disrespectful and disappointing. I will not be recommending this lender to any of my future clients.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars

Second time using Veterans United, same great service as the first time. Feel free to ask them about anything related to the loan process or buying and selling a house. They are more than happy to help or direct you to someone who can.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

My whole veterans united team was absolutely amazing!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Absolutely best team! They were all very friendly helpful and made the whole process quick and easy, helped me anytime I had any issues or question regarding anything will be using them later on in the future and will recommend anyone to use them!! Thank you guys so much for everything you’ve done!!

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

4 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Zach was amazing. He went above and beyond ensured all documents were ready

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

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