Thank you so much to everyone that assisted me during this process. Veterans United didn’t disappointed me.
Was great
What I said above in the commentary about Mark Sexton pretty much says it all.I wouldn't just "use Veterans United again"....I'd actually feel wrong and naked and unequipped going with any other company. THAT'S how seamless and satisfying this whole experience with Veterans United was. Thanks! You all rock!
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
My experience with this group is one of the best things to happen to me in a long while!!
The sale from pre-approval to closing went smooth and easy. I would recommend Veteran's United to any veteran buying a home.
My family would like to thank everyone who had a hand in making our dream home come true. This has been a very emotional ride but we all made it happen and the gratitude can not be explained in words how happy we are. A very sincere thank you from our family to all of yours!
This has been a roller coaster! I am so thankful for everyone that helped make a dream come true!
Veterans United, led by the fantastic team of Jake and Zane, along with my rockstar realtor Anthony, exceeded all my expectations in helping me secure my dream home. Their dedication, expertise, and genuine care for veterans shone through every step of the process. With their unwavering support and guidance, I felt empowered and confident in navigating the complexities of obtaining a home loan. Jake, Zane, and Anthony truly went above and beyond to ensure that I found the perfect place to call my own. I am incredibly grateful for their hard work and would highly recommend Veterans United to any veteran looking to embark on the path to homeownership with a team that truly cares.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
This is my 4th lender and this experience has been the worse. As a military lender I would expect VU to be a lot more on top of things and professional. The whole process was chaos and very stressful. A lot was done wrong and I was told “sorry” more than 6 times. They also told me congratulations 3 times for final closing but needed more documents or needed me to resend something. Once everything was finally done with and closed then 2 weeks later kept receiving letters from another lender stating they are now my lender. I ignored it since there is so much scamming going on then almost a month later I called them I received a call from them (PENNYMAC) stating they’re now my lender. I didn’t get a call from VU almost a month after the transition since I wanted to see how long it would take for them to let me know. Once I got that call it wasn’t to tell me about the switch but to send the first payment. The chaos continues but what I’ve already experienced from PENNYMAC already is that won’t happen. Best service I got out of VU was the gift they give when closed
I was very satisfied with every aspect of the loan process.
Despite a few great people that I was lucky to have on the team. There was one person that ruined my experience completely and is one of the two reasons I will not be recommending Veterans United. The loan coordinator, Bart Townsend was absolutely horrible to work with. He was difficult to get a hold of, had a condescending demeanor through out every email and few phone calls I had. My interactions with him made it feel like he was working against me through the whole process instead of with me helping a first time home buyer. I highly doubt he’s any different with any other client. Another huge issue I have it seemed he didn't read any of my work history answered in the basic information of my application or really he seemed to have zero understanding of basic fundamentals with how Active military personnel work and the benefits which come included. Kind of a huge issue when all of the clients are either active or retired when applying for a VA loan. Second issue I have, which I knew from the beginning. Is not having any choice with who my loan is sold off to when my loan will be inevitably sold off to a 3rd party company. I fully understand why it's done as its a common business technique. However it just takes away from the “We care about you” impression that veteran united seems to hold highly as a business motto.
Shout out to Tyler and his crew! Thank you for everyone that helped in the process of buying this home! #blessed
This has been the best home buying experience I've been involved with
Last but not least Bettina was my boots on ground girl. She is the magicians assistant, the one doing all the work & making her boss look good. Thank you for answering all my crazy questions.
Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.
Veterans United gave us the best first experience of home buying. Our team was thoughtful and kind. They walked us through everything and made it understandable. They even send toys and treats for our pets, including the horses!. I would definitely would recommend Veterans United to anyone needing a home.
United veterans was really the way to go for us. All of the people that were there that helped We just want to say we appreciate everybody.
from start to finish very profession staff, very supportive, answered all my question,
addressed all my concerns in a timely manner, provided viable solutions to
potential issues. jus an over all positive experience , great dedicated team work, securing my first multi-family home. thank you VU.
