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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
216,564 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 216,564 Army service member reviews

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5 out of 5 Stars

I can’t say enough about Chad and Catlin. Two of the most compassionate, supportive, educational and caring people I have ever met. They exemplified communication, respect and diligence. Their knowledge and follow through can’t be measured. I felt heard, supported and like my needs mattered. It is hard enough to have to move all the time and decide to rent or buy. After 24 years in the military with multiple moves and mortgages, coming home means something different. Chad and Catlin cared enough to make it different. Thank you for everything. You are amazing human beings and so supportive of the Veteran community

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish. Randy Nivens and his team did an excellent job setting expectations early and creating a professional, organized process throughout the entire home loan journey.Randy was consistently responsive, professional, and transparent every step of the way. What stood out the most was his ability to stay true to his word and provide steady communication during the process. Although underwriting and reviews took a little longer than expected at times, it was clear that the team was being thorough for the right reasons and ensuring everything was done correctly.Overall, I truly appreciate the dedication, professionalism, and teamwork Veterans United provided. I highly recommend Randy and the entire team to any Veteran looking for a smooth and trustworthy home buying experience.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Let me first say Thank You to Shawn Hall. He is and has always been my loan officer for all my loans. He never disappoints, always has the time to explain and recommend based upon current situations.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

Fantastic overall experience!!

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Thank you'll very much!

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

Ginny and her team made the whole process painless and easy. She went above and beyond to help us every step of the way. There were no hurdles that even slowed her stride. I am very satisfied with the service I received and beyond grateful.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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5 out of 5 Stars

Bryant and the team were absolutely amazing, knowledgeable and professional.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Maggie and her team were get and so very helpful!!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Kelly is awesome, very responsive, and will take the time to break down any questions in detail. I had alot of options, and I was 100 % confident locking in my rating and launching into the mortgage process. Highly recommend Kelly and her team!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Leah and Tara were helpful from day one. Anytime I had any questions, I was given a response well within 24 hours, usually within three hours.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

From the 1st phone call to the signing of the house this team went above and beyond for us. I’ve never felt so comfortable and confident with a financial team in my life. For me the process seemed simple because the team did everything for me. When I felt lost on an issue they walked me through it so I understood everything. I could go on and on about how great the experience was. Now owning the home and land feels great.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

The whole team made the process very easy and they were very informative!!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

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5 out of 5 Stars

The loan process with Dustin and his team was smooth and stress free. Dustin was very responsive and patient with our questions. Without him, we wouldn’t have our first home! Thank you!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Making contact with Veterans United was great, Maggie helped from start to finish. This wasn't a quick home purchase, several months of looking before we purchased a home. All the time Maggie kept in touch. She always made sure our needs were covered.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

It can be scary buying a new house. I had no clue what escrow, interest rates, and inspections detailed. I didn't know anything! But I had a super knowledgable team working with me. I'll admit at times I wanted to stop because it was so intense but I pushed through. I purchased this house after years of PCSing here, there and everywhere. Now leaving Germany to occupy a home that I'm proud of is the ultimate reward.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Working with my united veterans Team made my experience with purchasing a home absolutely wonderful they were always available when I needed assistance with everything. I would recommend united Veterans for anyone who is interested in owning their own home

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Bennett and his team went above and beyond for my loan process. Even thru all the curveballs thrown our way. Him and Kurt made my experience phenomenal

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

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