The entire process was outstanding. The guidance I had in the beginning of this journey, to the finish line has been an experience I will not forget. The team I had went above and beyond to see to every detail.
I can’t thank them enough for getting this done for us.
Thank you all. We are in our forever home now.
The team did amazing and helped me with this process. They each made it effortless. Thank you for your hard work and dedication to veterans. Stay blessed
Zach and his team were amazing and very responsive. When they sensed i was getting anxious they reached out and stayed pro-active.Perhaps the best testimony is that they impressed me enough for me to go them. TWICE
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Overall the help that the Veterans United team provided was way more than I asked. Every time I asked for something, I got the answers that helped me understand my loan and they would reply back to my texts and email in short time.
Gabriel and Maureen were AWESOME!! I had a trickier situation than most and we all worked together to get to the finish line and I HAVE A NEW HOUSE!! My questions were answered promptly and all requests for information were explained in detail as to What and Why it was needed. CONSTANT COMMUNICATION was phenomenal!
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Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.
Everyone worked hard to help me buy a home. The concierge service added to the outstanding assistance for the start of the utilities a inspections.
Exceptional job. Katie was very responsive and helpful.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Team was very proactive and engaged with us
Fantastic organization! They took away all my anxiety and fear for being a first time home owner. If I had a question they immediately had an answer. They worked tirelessly to get us taken care of.
This process the entire time has been so stress free between Justin and Corey they were amazing very helpful and always answered any questions we had!!!
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Emmett is patient understanding and considerate, and he explains everything in terms people can clearly understand and feel comfortable and safe with the process
I commend the extraordinary work of my Loan Officer, Bailey Ganz and Loan Coordinator, Ofelia Clements regarding my VA home loan refinance. This team provided a "standard of excellence" that was truly life changing. My refinance was not a simple file, it involved a difficult title issue. Ms Ganz and MS Clements did not simple "manage" my file; they championed it. They provided exceptional and consistent advocacy, daily supportive communication, and a commitment to my best interest. It was evident at every turn that they were not just closing a loan, but we're dedicated to my best interest as a veteran. I was well informed at every step of the process. Their expertise, professionalism and support gave me every assurance and confidence that choosing Veterans United to refinance my mortgage was the best and right choice and I express much gratitude.
Had a awsome team. They made everything really easy. Very helpful with stuff like insurance and costs management
Ashley was very helpful and made sure I had all the information promptly.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Jeremy Landey and Jordan Webber were awesome! Both were very knowledgeable and informative throughout the entire process. No matter what question I had or what time of the day/night I asked, they always responded. They made sure that I understood everything and also went over every form(with a fine toothed comb) to ensure I was receiving every discount possible as a disabled veteran. I'm forever grateful to both of them for making this entire process quick and as smooth as possible.
