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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
214,119 reviews
830 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 214,119 Army service member reviews

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5 out of 5 Stars

Everyone was so helpful and they helped me through every step of the process from helping me get a realistic picture of what I could afford to contacting my agent and titling to ensure everyone was on the same page.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Everyone was so nice and professional. Awesome home buying experience.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

2nd time going through VU and again had a smooth, seamless process.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Ok service very thorough

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

My Team with Veteran united was awesome kept me informed with everything that was happening just really enjoyed working with them Thank you guys

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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Experience first-hand why 363,814 homeowners give us a perfect score!

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5 out of 5 Stars

Great job starting with pre-approval to closing, great team work.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Everything was good, a couple hiccups here and there but we did it. Kenny was such a great help and was always updating me even we didn't have to.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

We are so impressed with VU our Team Jake, Amy & Emily we able to get us to be a first time Homeowners, they worked with us on every level, every turn, now we are living in the most beautiful home, They improved our living status bigtime!!!
THANK YOU SO MUCH VETERANS UNITED 💓👩‍🦽

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

Ready to see for yourself?

Experience first-hand why 363,814 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We had a great team, they kept us updated and answered all questions promptly.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

The team walked me through the process without making me feel like I was stupid and I appreciate that. All the questions answered quickly and no matter what day or time.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

The ladies on my refinance team exhibited an insane amount of patience as I navigated this process with minimal signal and accessibility.I am so grateful for them and the ease of this experience.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I’ve now gotten two mortgages and a refinance and the people and process have been excellent.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Outstanding people!!!

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Everyone at Veterans United has went over and beyond in helping me in buying my first home, from home searches to final documents. I can't thank you all enough! You all are a blessing. Thank you again

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Id like to rate Tommy and my team above the rating scale. They went above and beyond to make my prayers come true. I began the process a while ago but once I had all my ducks in a row they ensured a smooth and supportive process and met my needs in ways they don't even know. This could have been difficult but it wasn't , I thank God for everyone involved in my home buying journey and highly, highly recommend Veterans United and Andrew Griego/ North Group !

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Everyone at Veterans United has been very helpful in every way. We feel blessed to have such wonderful people working with us and are grateful for everything they did for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

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