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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,437 reviews
728 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,437 Army service member reviews

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5 out of 5 Stars
headshot image of Nolan Schueler

Loan Officer: Nolan Schueler

NMLS# 2041982

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars

Amazing communication and their phone app makes it extremely easy to upload documents and stay on top of tasks.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

The team I worked with were amazing! The answered all my questions via email, call and/or text! They don’t waste time getting things done. I enjoyed this experience and they did really well working with my request, limitations and desires. Great team and a very fun experience.

headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

The entire team went above my expectations. Made sure we were ready to close

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

We’re helpful with any question I had and did most of the work for me.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

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5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

The Loan Team was fabulous!!! They were professional, friendly, efficient, and patient. Janeanne worked with me through multiple homes until we found one that was the right fit. She is incredibly knowledgeable, quick to respond, and is an amazing communicator. Janeanne's experience and expertise was on display particularly when I was trying to understand some state law provisions and we were consulting with the legal team. She always made me feel like a valued part of the Veterans United family. I felt comfortable that she was always on top of the entire loan process. Danielle was similarly amazing. Although I didn't interact with her as much as Janeanne, that just goes to show their efficiency and skill. Janeanne set me up for success and Danielle helped us get across the finish line. Danielle's communications were also very clear, professional, and friendly and she was always quick to respond. From start to finish, I felt that I was in good hands and had confidence that we would close on time. Thank you!!!!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars

This was the easiest home buying experience. Their customer service was amazing. They explained everything so it was understandable. Also being able to upload all the documents was really great.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

We are happy that we chose Veterans United as the lender for our home loan. When we were ready to refinance, we went to Veterans United first. The process was easy and smooth.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars

I couldn't be more happy with my new home. The longest part of the process was finding a home but after I found a home the turnaround was quick.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars

Carma and her team were wonderful to work with, they communicated well and were on top of things making the process smooth and enjoyable

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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Experience first-hand why 379,219 homeowners give us a perfect score!

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5 out of 5 Stars

My wife and I had such a wonderful experience working with Veterans United from start to finish, they made the entire process feel smooth, comfortable, and much less stressful than we expected. They were patient, helpful, and always made sure we understood what was happening along the way. We truly felt supported throughout the process, and we are so grateful for the time and care they put into helping us. It was a great experience working with Shannon and Matt and their team and we would definitely recommend them to anyone looking for a mortgage loan officer!

headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Honestly was the easiest loan I have ever done!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

I would highly recommend Veteran's United anyone. They put together an excellent team of experts who guided us through the process from find the home that is the perfect fit for us through all the steps leading to an easy closing experience.We thought purchasing a home would be a daunting experience but our Veteran's United team made the process easy to understand and follow. They kept us informed every step of the way. They held our hands all the way through to the closing and beyond.Our team of experts: Austin Bennett, Jason Burris, D.K. Wilson, and Sidney Digbie (OUR Buyer's Agent) were a superbe group who never left us hanging. Their timely communication with us created a pleasant journey from renters to homeowners.We could not have asked for a better experience.Thank you Veteran's United. "We got the keys, keys, keys...!"

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Tim, Ty and the Rest of the team Rep you could ask for he truly goes above and beyond

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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