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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

223,807

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,897
4
43,614
3
7,134
2
2,248
1
1,914

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5 out of 5 Stars
Would Recommend

They are the best to work with.
After filling bankruptcy, I had a two year wait time to rebuild my credit.
When I got my credit score up and two years where up, I looked at several places but didn't like the location and prices of the houses in the area.
I am thankful my landlord sold me the house I was renting off of him.
I worked with Mason Maddock and his team and in about 45 days or less, was able to close the loan on my house.
Want to thank Veterans United, and Mason Maddock's, team for making my dream come thru.

Loan Officer: Mason Maddox

NMLS# 314123

2 out of 5 Stars

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Schulte

NMLS# 1815239

5 out of 5 Stars
Would Recommend

Sarah Litton deserves 10's across the board. She was great getting through this process. Just wonderful attitude energetic to help. Much love to Erica Haynes and Sarah Litton ❤

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
Photo submission from Nathaniel S.

Buying your first home is a major life event that can be incredibly stressful and maybe even a little scary, right?! That’s what we were expecting at least. But our experience with Veterans United was the complete opposite. Our Loan Officer, Titus, walked us through every step of the process and made it as quick and painless as it possibly could have been. From escrow to Clear to Close in about 30 days. Thank you, Titus, and Veterans United for helping us purchase our first home!!! I will be recommending Veterans United to all eligible friends!!!

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

Our loan team was AMAZING. They were available and helped us through every step of the way!

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Great working with the team again. Thanks for fast tracking the mortgage loan in such short notice. Unfortunately, we still had to wait anyways, for the sellers. God bless!

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I still cannot believe how smoothly the whole process was. I am still in shock! Veterans United is the best!

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

The team that assisted my husband and I were extremely professional and knowledgable. The experience was like riding in a limousine with a certain millionaire quality added.

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

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5 out of 5 Stars
Would Recommend

The Veterans United team will walk you through the entire mortgage process in an effortless and fast way.

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

This is the second loan through veterans United and it’s been wonderful

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans United is the best place for veterans such as myself, and anyone who wants to buy a house with the assistance of true professionals. You all ROCK!!!!!

Loan Officer: Ryan Ewing

NMLS# 1812014

3.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Just closed and ready to move in. The staff a Veterans United Home Loans were so patient and helpful. It was a wonderful experience.

Loan Officer: Tyler Schuster

NMLS# 1588316

3.5 out of 5 Stars
Would Recommend

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Great experience! Easy to work with. Janeanne was very helpful and patient. Very professional and knowledgeable.

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

All of jimmy.stranz@veteransunited.com team did a outstanding job. I will recommend them to any vet.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

Ready to see for yourself?

Experience first-hand why 168,897 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

The only inquiry that I would say about is the interest rate(s). As a new home buyer, I would of liked to know how many days I have to lower the interest rate before the final closure (i.e. settlement). If I knew that I had to notified the loan officer at least 3 days prior to the settlement, I would of called to lower the rate (from 2.500 to 2.225).

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

We had an awesome experience with Veterans United. The entire staff was helpful friendly and always willing to help us.
Thank you
Katie Rose and Katie Willis

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Five star service

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Veterans United Home Loan is by far the best lending company I have ever work with. The staff members are professional, caring and they work hard to ensure your loan is process expeditiously. I highly recommend this company if you are looking for a home loan and want fast and friendly service. I personally recommend getting in touch with Wendy Pulliam and Samantha Lennox, they are the best! Thank you so much.
Annette & David Hurdle

Loan Officer: Wendy Pulliam

NMLS# 1200036

More Reviews

See all 223,807 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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