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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,636 reviews
727 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,636 Army service member reviews

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5 out of 5 Stars

My Veterans United team was so excellent! No one can believe how fast the whole process was. "Effortless" from start to finish. I felt informed and confident with my team; making all my decisions easy! I gotta pinch myself, because I'm a homeowner now!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Aaron and Heather went above and beyind the call of duty ti walk me through the myriad of logistics needed to complete the loan process.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Veterans United made the process pretty easy. I just had to give all info on my end, and they did the rest! I know VA home loans can be a hassle, but with Veterans United it was a breeze!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars

Jackson was great, he walked me through the entire process and made it easy.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Buying a house is extremely complicated, but Chris and his team were able to help me buy a house even under some extreme circumstances. I recommend Chris Holman and his assistant Marina anytime! The people that work at the VA aren’t just working for paychecks. they actually care!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Very helpful, especially with first time homebuyer! Informative and kept me in the loop.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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Experience first-hand why 366,693 homeowners give us a perfect score!

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5 out of 5 Stars

Over all my Home Loan Team was awesome. They did the best they could daily. Always getting back to me or my wife when we had questions and giving us feedback, advice, and guidance. They kept us updated as things progressed throughout the home load and buying process.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars

I would definitely recommend Veterans United, great service and good staffs. The only thing I don't really like they asked for things that don't even make sense. Things that don't even related to the loan in my opinion. There are couple things they are that are redundant. I didn't like the fact that they finished they verify sources of income and employment verify then they issue the pre-approval letter, later it took longer to close because they said "oh your employment history is not cleared yet". Other that, everything else was smooth.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Jerry and his team were always there to answer any questions we had. He explained everything thoroughly!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Absolutely 10/10 experience with Veterans United.I cannot say enough good things about my loan coordinator, Lisa Williams, and my loan officer, Danielle Grefrath. They were absolutely outstanding from start to finish. Buying a home can be stressful and overwhelming, but Lisa and Danielle made the entire process feel clear, manageable, and smooth.They communicated effectively every step of the way, answered questions quickly, explained things in a way that was easy to understand, and made sure nothing fell through the cracks. Their professionalism, patience, and genuine care made a huge difference. I always felt like I had someone in my corner helping guide me through the process.Lisa and Danielle helped tremendously and went above and beyond to make sure everything stayed on track. I am extremely grateful for their hard work and dedication. Veterans United is lucky to have them, and I would highly recommend them to any veteran or family looking to buy a home.10/10 — outstanding service, outstanding communication, and an outstanding team.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

I’ve used Veterans United to purchase my last three homes, and every time they have treated me like family. Veterans United always makes the veteran’s wellbeing their priority. Evan, Bill, Chris, and the rest of the people I’ve worked with at VU have impressed me over and over. I will always recommend VU to any veteran looking to use the benefits they’ve earned!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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