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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,410 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,410 Army service member reviews

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5 out of 5 Stars

I highly prefer talking to someone like knows about construction like Lance, super great and knowledge. Same with other staff but he stood out the most.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Michael Matteson

Loan Officer: Michael Matteson

NMLS# 2756522

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

My VA lender & her team were great. They explained everything in detail steps along the way.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Mr. Billy Abney and his entire team are exceptional. I highly recommend them.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

It went perfect!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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Check My Eligibility
4 out of 5 Stars

Working with VU was a smooth process from start to close. Everyone was always very helpful, someone was always checking in, all our questions were always answered. The best was all the help setting up utilities, security, change of address forms, it’s all in the app and was so great! The only hiccup we had was delayed responses at times, numbers that were not as good as other lenders, and never knowing exactly what the final payment was going to be. We understand numbers can change, but some numbers were off by a couple hundred dollars and they weren’t fluctuating numbers. All in all we would use VU again.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

I cant say enough about Veterans United and especially Kevin Reichert and his team. This is the third time I have had the distinct pleasure of working with these trained professionals. We were kept informed at every stage of the process for this refinance and I appreciate that I am always thanked for my service. Thank you to Veterans United for YOUR service!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Great person to person communicate

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Working with Veterans United was a really solid experience. Max and his team made the whole mortgage process feel a lot easier than I expected.They did a great job explaining everything—loan options, numbers, and what to expect at each step—without overcomplicating it. I always felt like I understood where we stood and what was coming next.Communication was on point. Anytime I had a question, they got back to me quickly and kept things moving without any confusion or delays.Overall, it was smooth, straightforward, and well run from start to finish. I’d definitely recommend Max and the team to anyone going through the home loan process. This is the reason I chose them again, as Max and team serviced my previous mortgage.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Working with Daren Bodine's team was effortless. Contacting someone directly was easy being able to use text, email and/or phone messages. Response time was quick. The entire team, especially Daren, took as much time as was needed to explain the process and answer any questions. They always made me feel comfortable and reassured.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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Experience first-hand why 366,262 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I had a VA loan in 2008 and did'nt have to do half the stuff I had to do for this loan. I mentioned this to my realitor (Shelly Keller) and she sat me down and explained the changes over the years and why. This helped me understand the process. If you have anymore clients in Colorado you should use her she is a great realtor.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

The team did an excellent job

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

3.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Love the team made dealing with the sellers team so easy, very supportive and transparent across the board.

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Amazing

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

1.5 out of 5 Stars

I do not know if there was a disconnect between VU and the underwriters and the VA or what, but my experience was horrible. Also when I closed they added $10,000 more than I asked/wanted?????

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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