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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
220,807 reviews
830 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 220,807 Army service member reviews

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5 out of 5 Stars

My experience was incredibly soothing. Ken and his team took all the stress out of the process for me. I was constantly reassured and my questions were always answered in a timely manner. I appreciate the team I received and would recommend the or request them again if needed.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Mr. Colgin and his team was exceptionally professional. They helped in every way and answered any and all questions very quickly.

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Nick Laws keep me informed about all the things I have to do and follow and all the paperwork necessary for me to get the loan

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Ryan and his team were great throughout the entire process! I received multiple compliments from the seller’s realtor as well on Ryan and his team!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Amazing!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Listen up, working in the military puts you at a faster pace. A lot of civilians don't understand our systems. Celena comes from a military family background, and she gets it. As a first sergeant in the Signal Corps with a high demand for efficiency and a can-do attitude, Celena's outstanding support saved me from getting so frustrated with the civilian systems' shortcomings. Bottom line up front (BLUF): She gets it, and she gets your item done.Use Celena’s services, save yourselves the headache, especially when you need attention to detail that will get your loan there. She may have a slightly higher charge than others; the charge is not comparable to the headache, and flash-bang other lenders promise you. Hey, I spent 26 years plus in the Army (be-all-you-can-be), and my troops respect and trust me. Be patient, send your documents, use nice words in your follow-ups, and she gets it done. Hey, this high speed got parents and grandparents in the military. She knows paperwork and understands that troops give a lot of their life and time to serve; that we deserve someone who listens; she listens and responds.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

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5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars

The entire staff was professional, very thorough, accommodating and most importantly, kind.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Eric was the agent that helped walk us through this Loan with to get the veterans. Loan gave good advice helped me with every question I had and walked me through all the things I thought were monotonous. Thanks Eric. We really appreciate it.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

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5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Veterans United went the extra mile to insure I was able to secure a home.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

The entire VU Team was fantastic from start to finish!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Absolute awesome help from the veterans united team. I work graveyard shift and they were still able to accommodate my schedule and answer my questions quickly!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4 out of 5 Stars
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

4 out of 5 Stars

Karlie Clark did an outstanding job of helping us through the process. At times it seemed overwhelming, but she helped us get things into the portal which was hard for us.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

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