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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 49,981 Army service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Alice is amazing! She cares about her customers and is very knowledgeable and professional.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Excellent job...!!

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Meghan buchert was my loan officer. She is absolutely amazing and helped with my mortgage process from start to finish.

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

The experience was made easy with the online tools and the web site was very user friendly.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy S.

It was absolutely wonderful to work with Nick! This is my third time buying a home and first time via email, and let me tell you this was the smoothest, most professional and simply wonderful process of the three!

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

I knew that templates were used. It would have been nice to get more information as a first time home buyer other than a link to a video.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

3 out of 5 Stars
Would Recommend

I think ultimately this was a good experience but there were times that I felt like staff were just negligent. There was a push at the end and it happened but I felt like they didn't stay on top of it like they should have.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Mike W.

Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Lots of paperwork but very thorough

Loan Officer: Jon McCarty

NMLS# 35060

3.5 out of 5 Stars
Would Recommend

It would be more helpful if all of the necessary documents could be noted ahead of time so that when required the customer would not have to do a last minute search or request them from other sources.+A list showing ahead of time what might be needed would help keep the process moving,

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

The loan process wasn't without it's issues but the team got it done in time and we were able to close.

Loan Officer: Joe Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

The whole process with Veterans United was very simple. I always knew at what stage in the process I was in and if any additional items were needed.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

4 out of 5 Stars
Would Recommend

Branch Manager: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend

CHK are very helpful, I was so confused with the paper work and they walked me step by step THROUGHOUT IT ALL!! I will recommend anyone to us VUHL.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Everything went so smoothly. Brian and his team were there every step of the way to make sure we were satisfied.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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