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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
211,239 reviews
613 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 211,239 Army service member reviews

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5 out of 5 Stars

I would just like to say the whole team was so helpful and patient especially given this was my first time purchasing a home and taking on such a big responsibility. They made me feel comfortable and assured me that they were here to help every step of the way!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Amanda and team are the absolute best! They answered all our questions and made sure we were taken care of every step of the way!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I am so pleased with the work done for me by Madison and Lisa G they have truly helped me make my dreams come true

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars

Had a few hurdles to jump through, but our loan officer and his team worked hard to get everything corrected and made sure we closed on time! Wonderful team to work with! I loved the Ap where I could see what my next steps were and could upload my docs to the portal. Great experience overall! Would definitely recommend Veteran’s United to friends and family!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

The counselors assigned offered outstanding service. It was a pleasure working with Harley and Diana. Any problems I had were addressed and a solution found. The process is aggravating at times but definitely worth it. I highly recommend this company

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

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4 out of 5 Stars

While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

We are so grateful to Clint for his guidance during our initial home purchase and refinancing. He handled every detail with ease and made the entire process stress-free from start to finish. If you’re looking for someone who makes buying a home feel easy, Clint is the person to go to!" Thanx again Clint for your professionalism and expertise.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Got me into my dream home and couldnt be happier

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

My experience was unbelievable and phenomenal. I wish everybody who experienced buying a house could experience it the way that I did! It was easy, it was reassuring, it was inspiring, it was uplifting. Chelsea did a wonderful job and she's my friend for life. Thank you for everything!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

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Experience first-hand why 358,412 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Really appreciate the time and effort you put into the loan process. Liked the breakdown of the to dos And simplicity! Also the credit review was very helpful in me managing my debt and what I needed to focus on! Thank you!

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars

Drew Tillman was fantastic!(even tho he’s a Chiefs fan) he went above and behind to get my loan done. He worked past his normal working hours to ensure my questions were answered and documents were sent it. Dawn was fantastic as well! She helped calm my nerves and anxiety through the entire process. She had no problem answering my million questions and communicated with me every step of the way. The process was just under a month and me and my family are enjoying our amazing home. I can’t thank this team enough! So glad I got paired with this team!!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Veterans United is the best. I really love the open communication . If I had a question it was answered. JB Barton! I’ll say his name again JB Barton is awesome. I worked with him when I purchased my home and I worked him again when my family and I refinanced on our home. In between that if I had a question he always answered. If the rates went down but not to what we discussed he would openly communicate that to my family and I. It is because of JB Barton why I would recommend Veterans United to my fellow comrades.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Daren was so helpful to us. He explained everything so we could understand the process. He had the patience to walk us through several things, even though it took quite a bit of time, especially helping us with the technical side of the loan. He and his staff got back to us right away when we had questions. We appreciated that so much. He put us at ease and made the process go smoothly for us. We would highly recommend Daren to friends,family and anyone looking to buy a home. You will be happy with him and his team.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars

The team was great!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Very easy company to work with

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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