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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,638

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,898
4
31,563
3
5,259
2
1,604
1
1,314

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5 out of 5 Stars
Would Recommend

Your loss by not going with VU! I have twice now and it was a speedy process both times

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Veterans United made it easy to purchase our first home. From the beginning we felt welcomed into the Veterans United Family, and it was amazing how easy the entire experience was. This is how home buying should be!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

They were very understanding with me being in Kuwait. The to-do list on my profile ews very easy to use and upload documents needed. The whole process was user friendly.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

This is the best company ever. They ensure every veteran is taking care of.

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Veterans United is one of the best companies that I ever did business with. Your Loan product is of great fairness and I got all the credits that I was entitled to.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

VU will make this experience feel so simple. You’ll read about horror story all over the internet from other lenders, but VU will not be one. They will not steer you wrong and will be there for you all the way.

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend

This is the way to go if you want to buy a nice home. Veterans are treated very fairly and given great service. They made my dream house a reality.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Everyone was extremely easy to work with. All representatives were knowledgeable & returned calls quickly. They were also patient & answered all of my questions. Thank you

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

They work very hard to make the process as easy as possible..

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

John Lucas and his team went above and beyond in helping us buy our first home! From the very beginning, they worked with us and guided us through the home buying process. They even sent us a sign with our last name on it to hang in our new home. I would recommend Veterans United to all fellow service members!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

We had a wonderful experience with Veterans United. The communication was great and everything went smoothly, even when we wanted to move up the closing date.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Photo submission from Stephanie S.

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Andy Miller & his team are fun to work with, very knowledgeable, and our whole experience (2x's now) has been a delight! Allot easier than we first thought it would be!

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from Larry A.

You never know what will happen. Just call them and see.They will work with you. We were very pleased.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

From the credit team who help me get my scores up to Mike to Sarah a great team

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

To My Fellow Vets-I've had mixed results on dealing with the Veterans Administration on just about anything. They have a long way to go to earning my trust and respect as far as my rights under the GI Bill (Vietnam era). However, Veterans United (VU) has figured out precisely how to manage the VA Loan Guarantee Program for us. They've not only made it easier, but they know that us vets want to know how things are supposed to proceed, why we are being asked for this and that, how the logic of the process plays out, etc. Then they give us a set of videos that covers everything (on a white board no less), they give us a document management portal that also includes progress reports and they give us REAL HUMAN staff to interact with electronically or on the phone.As I went through the process I realized one key revelation: if I were to develop a home buying and mortgage service for US veterans, I would do it EXACTLY how Veteran's United has. Period. Thanks.

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

The home buying process couldn’t be easier with VU. Thoroughly enjoyed working with everyone I interacted with from the start. Thank you VU!

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Throughout the process, she anticipated every variable and thoughtfully addressed it... Between Katie and her assistant, Patty, I was advised of every step in a timely manner.... They make a great team!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

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See all 149,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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