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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,089 reviews
798 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,089 Army service member reviews

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5 out of 5 Stars

All of the agents were wonderful during the home buying process.
They kept me very informed.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

An unforeseen incident rose early in my refi process. Through no fault of Veteran's United, they remained committed to getting me across the finish line. Most lenders would have thrown in the towel when the work got tough, not VU. Amanda, along with her team Dylan, Scott and the rest of the crew stayed in the fight with grace, patience and wisdom. I've had multiple business experiences with Amanda for over 25 years. On every occasion it's been professional, precise and rewarding. Veterans especially, do yourself a favor, go with Veterans United. You'll thank me later.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

The team helped me tremendously with what I had going on, showed a lot of patience and was there to answer my questions even after hours

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I adore my Veterans United Team. Taylor was amazing. It was a long process that at some points I wasn't sure we were going to find a home that fit our needs. But Taylor was always so supportive and made sure we worked with the best realtor there is! Can't say enough about their kindness and flexibility! God blessed us with the right squad.

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I worked with Bryant Chambly and his team Lynnette and Madison , they went above and beyond to help me with my home loan we closed in right around 30 days, Bryant is very professional and will do whatever in his power to assist in closing on a home and made the whole process very easy.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Greg, Taylor, Kyla, and Alisca were an incredible team to work with. They were not only helpful walking us through the loan process, but were also very responsive when questions did arise.
Each one of them showed a genuine care for us and we could not have been in better hands. I have had nothing but the highest of praise for this group and am so thankful that when I began the process of looking for loan information, Veterans United was the organization that I selected.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Absolutely amazing. I appreciated how everything was in one spot and there was very little for me to do.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

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5 out of 5 Stars

Alberto and his team know what they're doing. Top-notch support. Great communication and very knowledgeable. I felt very at ease and confident throughout the whole process.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jake Force

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

The team was outstanding with communication, next steps and expectations. This was a great home buying experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

The team was easy to get in touch with with and helpful with all questions during the process

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Thanks for all the help! Kyle did a great job keeping me informed, and the process moving along. Kyle made sure that any barrier to our loan, that was in his power to take care of, was handled. Any questions I had he answered, and if I called or text he always responded quickly! He is kind and considerate and definitely easy to work with! We sincerely appreciate all his efforts in getting our home refinanced.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

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4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Mr. Kedric has been helping me for about 3 years , never gave up on us and answered the thousands of questions I had. Always had the time and patience to explain anything I didn’t understand! As a first time home owner Mr. Kedric is 1000/1000 the best loan officer ! From closing on my house to helping me refinance my house a year later, the whole process was really smooth ! Thank you Mr. Kedric and VU

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Veterans united offered tremendous assistance, they pointed me n the right directions when I did not know where to start. Thank you very much Veterans united Staff for the support, opportunity, community and commitment you have provided every step of the way on the journey towards owning my first home!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

Our situation was not perfect, however, you told us what was needed and why without being disrespectful. When you were able, you offered workable options that made the best sense for our situation to allow us to close on our home.Aaron T., we thank you for your outstanding support throughout our mortgage process. Veterans United is very blessed to have you in there organization. Your expertise, responsiveness, and dedication made what could have been stressful feel smooth and manageable. We truly appreciate everything you did to help us reach this milestone.
You were honest, straightforward, available and respectful from the start. We would absolutely work with you again and recommend you to our family and friends.
Kind regards,
William and Melanie Wilkerson

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Best ever

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

The team was awesome fast and efficient.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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