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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
214,126 reviews
839 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 214,126 Army service member reviews

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5 out of 5 Stars

As a first time home buyer they made the process easy, fast and were on it all the way. Even when there was a "waiting period" my team at Veterans United never let more than 2 days go by without checking in on me and keeping informed. I would definitely recommend VU and use them myself should the need arise again in the future.Thank you to my whole team!!!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

It was a very easy process, questions were always answered. Stephen Bash made himself available on weekends or after hours if we needed paperwork or answers to questions.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

This is the 2nd time I’ve had the privilege to work with Hannah and her team and it was just as amazing and easy as last time. She made everything neat and understandable. We bought remotely both times and had ZERO issues. I highly recommended if your a first time buyer or fifth time that you request Hannah and her team. AMAZING WORK!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Ben, Kelly & the Veterans United team helped us secure our home when others fell short. They were efficient, kind, and supportive every step of the way. We couldn't have asked for a better team to help us buy our dream home!The McCoys

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Brett and his team were amazing. They made the process so easy and communicated very well.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Best home buying experience, the VU team went above and beyond our expectations.
My family and I are so grateful for everyone involved in the entire process!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars

Everyone was so helpful and they helped me through every step of the process from helping me get a realistic picture of what I could afford to contacting my agent and titling to ensure everyone was on the same page.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Everyone was so nice and professional. Awesome home buying experience.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

2nd time going through VU and again had a smooth, seamless process.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Ok service very thorough

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

My Team with Veteran united was awesome kept me informed with everything that was happening just really enjoyed working with them Thank you guys

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

Ready to see for yourself?

Experience first-hand why 363,838 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Great job starting with pre-approval to closing, great team work.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Everything was good, a couple hiccups here and there but we did it. Kenny was such a great help and was always updating me even we didn't have to.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

We are so impressed with VU our Team Jake, Amy & Emily we able to get us to be a first time Homeowners, they worked with us on every level, every turn, now we are living in the most beautiful home, They improved our living status bigtime!!!
THANK YOU SO MUCH VETERANS UNITED 💓👩‍🦽

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

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