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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
214,018 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 214,018 Army service member reviews

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5 out of 5 Stars

We had an outstanding experience working with Veterans United, especially our Loan Coordinator, Mason Radcliff, and our Loan Officer, Leanna Winters.Mason was nothing short of the best. He stayed on top of everything, consistently following up as soon as documents were sent. Whenever we provided what was needed, he quickly submitted everything and kept us updated on the status each step of the way.Leanna did an excellent job explaining the process and helping us understand exactly where we were throughout each stage. She made sure we felt informed and confident in every decision.Thanks to both of them, our first-time home buying experience was incredibly smooth and stress-free. We are truly honored to be a part of the Veterans United family!

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Aaron Thomasson and his team are top-notch! Completely trusted him and his expertise, and he delivered with unmatched professionalism!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The loan team was very friendly and extremely helpful. They were they're to answer any question i had through the entire process and made sure that I understood all the information I was given if I was ever unsure on what something meant or did they would break it down so that it made sense so I could go into the purchase with all the information available.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Veterans United Home Loans worked together as a team to help us with the home buying process. We were referred by Veterans United to a great realtor, as well. We can’t thank everyone enough for the teams hard work, patience, and dedication to making our home buying dream come true!

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

The team was awesome made life easier

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Great service; transparent; definitely made the process smooth and pleasant

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Carrying and resourceful!

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Ryan K, Caitlin, and the team at Veterans United are top notch. No wonder they are the industry leaders. Their team is caring, helpful, compassionate, responsive, and knowledgably. We got them to help us with a home loan back in 2022, and coming back to them again was a no brainer. This was easily the best homebuying experience we have had, thanks in large part to their professionalism and customer service. I don't expect to buy another house, but if I ever do, I wouldn't dare go to anyone else. I am happy to recommend them to any one I know.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

3.5 out of 5 Stars

Pre approval process is easy and fast however final approval underwriting is needlessly difficult and requires lots of patience to navigate through until completion

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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Experience first-hand why 363,617 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

This is my 3rd time using VU for my home purchase/refinancing needs. Ashley K. and team are wonderful to work with and respond almost immediately to any emails I sent or phone calls I made. They make the process really seamless.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars

Josh was amazing and he took great care of my family during the whole purchasing process. However, our original loan officer, Jordan seemed inept and incompetent-hence the reason why I asked Josh to oversee our loan instead of her.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Steve Hopper was excellent and a pleasure to work with. He was always there to keep me up to date and kept the process flowing smoothly

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

I was assisted professionally in all areas of the refinaning process

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

We want to sincerely thank Jake Albers and the entire team at Veteran’s United for helping us achieve our dream of owning a home. From start to finish, the process was simple, smooth, and far less stressful than we ever imagined it could be. Their professionalism, communication, and genuine care made all the difference. We truly felt supported every step of the way. We’re beyond grateful for their hard work and dedication in helping make this dream a reality for our family.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Todd did a great job throughout the process and made this as smooth as he could’ve.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

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