Megan was great made the whole process comfortable
The team was great.
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
I thought everyone was beyond helpful going out of their way to help us. I truly thank all of my loan team. My only improvement was there was a little confusion when getting documents sent between me, the realtor, and the va. However thats to be expected we are all in different states different time zones we adapted to it.
Karol and Amanda were amazong with helping us through this process.
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I have never received such support and assistance, in some cases motivation when needed by any other organization. Veterans United was absolutely outstanding from beginning to end. Special shout out to Zackary Nixon! Dude was a stud all around.
Scott and Ashley were always helpful, available, informative, and professional! I would request their help and recommend them for anyone purchasing and financing a home.
I going to say the process takes a bit but they have been very nice.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
From the smallest details to the biggest pains : Billy, Jeffrey, Kim and the others behind the scenes were A+. They took care of issues big and small and helped us along every step of the way. I can not say enough good things about them.
This is my second home and this process with this company was outstanding! Shout out to Kelly and her team for a job well done. They were with me every step of the way and they did not pick up the phone I was contacted with an hour but most times right away.
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Malachi was AMAZING and informative. He usually reached out to us before we could even think about calling him. When receiving emails he would immediately follow up with a call and walk us through the email and next steps. Morning or evening, weekday or weekend his due diligence was top tier! He made this home buying experience the best ever.
Good Afternoon,
We could not have asked for a better team to work with during the purchase and closing of our home in Ocala, FL. Thank you very much for everything you have done for us.
Sincerely,
Earl & Virginia Taylor
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
the team assigned to my home loan was very professional and handled problems very fast and professionally to ensure that I could secure my loan and get into the house I wanted all I can say is they were A1 across the board I have no regrets or complaints.
My assigned team was more than helpful and there to answer any questions I had. It was a hectic process, as far as all the documentation needed, but overall everything went pretty smooth and I have yall to thank for that!
Professional, great app..listen to your feedback. Give you very clear to do items, which are easy to complete electronically. Making the process much easier to complete.
