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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
214,651 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 214,651 Army service member reviews

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5 out of 5 Stars

Mason Maddox and Christy Mongler were great to us. They answered very quickly and had the patience to answer our questions. We bought before but the amount of explanation through the process was 100x better with this team. We missed a ton of info before this time we felt a lot more guided and confident in our purchase.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The team I had made it very easy and not a stressful moment I worked years to get this accomplished and they were there every step of the way and made my dream come true for me and my kids I am truly blessed

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Perfect home buying process from beginning to end. Couldn’t be more happy with the way our team handled everything.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

This was my 3rd home purchase using the VA loan and Kat and her team were awesome! They made the process very simple and straight forward. even when my situation made things difficult they found a way to make it work. Would definitely recommend veterans united to any veteran looking to buy a house.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Jeff B and team are exceptional! The kindness and support made my process of home buying a breeze.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

The team really made sure i got all the info and updates as needed. Very helpful

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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5 out of 5 Stars

Outstanding communication and professionalism from the whole staff working at VU.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars

Ellis Carter truly a champion for Veterans and their families. He was always upfront and honest about every requirement and/or step of the process.Professionalism and kindness was exemplified throughout. I would wholeheartedly refer any homebuyer to Ellis Carter.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

I was very pleased with the service and the fact that we were able to close 1 1/2 weeks early.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

Ready to see for yourself?

Experience first-hand why 364,874 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was great, Shane, Zach and Kurt were on top of every aspect of this home purchase. It was easy, smooth, and fast. I will recommend this team to anyone I know, with confidence. I couldn't be more happy with the situation. I don't sugar coat things, I'm being 100 percent honest.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars

Haley and Danielle were incredible. It was clear that they truly cared about us and our experience.The underwriting team, however, I wanted to say horrible things too. Everyday, it was some new bullshit thing they had never mentioned before that they needed in order for us to close. Sometimes, it was even something we had already provided. We closed 2 days late because the underwriting team couldn't get their shit together, resulting in additional hotel and moving truck expenses. I hope they step on a lego once a day til the end of time.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

3.5 out of 5 Stars
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

This is the 2nd time I have purchased a home using a VA lender. Zach is at the top of my list for loan offices as well as Veterans United. He set expectations from day one and stayed true to all that he promised. He put together a team that made it easy to always have a team member available to talk to when there was a need. The VU portal is also a big help in the buying process. I was able to quickly upload all documents and look for things I needed to complete on my end to close on the desired date. This experience was was refreshing and PEACEFUL comparatively speaking!!! Hats of the my entire home buying team.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

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