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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

432,816

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

These guys kept me on schedule to close. They made the process as painless as possible. It wasn’t painless, but they stuck with me and kept everything moving forward . Awesome group of people

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

It was a long process due to the Rate and Market environment. But Katy Reeder and her team did an incredible job helping me through the last 3 years of searching. I cannot thank them enough. All my questions and concerns were always met with sincerity and professionalism.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

0.5 out of 5 Stars

It’s the worst experience of my life, I would rather go back and fight in Iraq.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

I had a lot of questions and all were answered in a timely manner.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Excellent to work with, very knowledgeable and professional, paperwork was impeccable.
Guided me though every step!
Greatly appreciated Craig and Meghan highly
Recommend!!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Overall, great and i felt appreciated

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Excellent attention to detail,from the the beginning of building my credit the team explained what I needed to do and guided me the whole way, Nov. of 2024 0. Zero credit score to closing on my home on August 15, 2025,, only draw back that wasn’t their fault the selling agent held my keys for a minute but finally got in my home at night,,no big problem I slept great and the next morning had my first cup of coffee in my own home.thanks Greg and Brittany first rate service all the way.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

They were wonderful and went above and beyond to make everything go smooth and even when there was a problem they took the time to help fix and get the closing done. Best company I ever worked with. Highly recommend

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The whole process was well communicated and executed flawlessly online. The availability of the app and ability to review and sign all documents remotely was essential. The team at VU was always available to answer questions or give updates.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans United made our first house buying experience a breeze!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Great Experience!!! They went over the top to make sure that everything was taken care of and in a very timely manner!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Veterans United truly takes care of of the Veterans.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

I was very happy with my experience working with the veterans united team and I would highly recommend them to other people.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

More Reviews

See all 432,816 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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