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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,087

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 32 Coast Guard service member reviews from Arkansas

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5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Great overall experience! 2nd time customer, returning customer. Very informative, flexible, and competitive market-wide.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Very obvious they genuinely care about Veterans’s and our needs in Home 🏡 ownership.I would highly recommend to other Veterans.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United! The process was so smooth and easy!

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

The whole process from start to finish was very easy. It was super helpful to have a staff of people that helped answer questions thru every step. Thank you!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend
headshot image of Don Scott

Loan Officer: Don Scott

NMLS# 165274

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

This was my second time using Vets United and that within itself should tell you what volumes of praise can not!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

0.5 out of 5 Stars

I would recommend FHA loan.
It's an outright ripoff with the (Funding Fee) with VA. Ended up being twice the price of Mortgage Insurance. Arkansas can charge up to 6% for closing. Most charge 3%. Veterans United charged the max. 6%.
Closing cost $13k plus (Funding Fee, $8,064. Total $21k to close is a Lot Ridiculous!

Response from Veterans United

David, Thank you for submitting your survey for your honest feedback to be reviewed. Veterans United would like to assist in any questions you may have about fees for using Veterans United. Please feel free to contact our client advocate desk to continue service and to let us assist post- closing. We thank you again for your service.

5 out of 5 Stars
Would Recommend

VEterans United made the home loan process so easy! Their online portal that allows you to upload any needed documents made things so easy. My realtor even commented that they were one of the best groups she has worked with. I would highly recommend them!

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Always a pleasure doing business with Aaron.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

This has been my second loan with Veterans United. It has been the exceptional service that brought me back and we will be back again!

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I have never bought a home sight unseen, let alone in a region I have never been. Thank you!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

I love this company! I wish all companies were this caring and professional.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

2 out of 5 Stars

I was not able to contact my loan officer for a week and no one had information about my file. When I received a computer generated Letter of Incompleteness, being my first experience going through a home loan, I got very nervous thinking we were not getting this loan, because of the letter and the fact that I could not contact my loan officer. Luckily after a lot of stress, the loan went through. That happened mostly because my realtor called out my loan officer and spoke to her boss. Once that happened things seem to get back on track, except for the 2 weeks extra time to get to closing. There is more to this story but that was a quick overview. I just not happy about any of it.

Response from Veterans United

Michael, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Thank you for eveything

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

By far, the smoothest process I have ever experienced. Everyone was so helpful and informative.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

More Reviews

See all 382,087 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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