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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,991

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 813 Coast Guard service member reviews from Florida

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5 out of 5 Stars
Would Recommend

If your a veteran you do not need to look any further. This company and its agents (Cindy!!!) have all the tools, resources, knowledge, and experts to deliver a huge win for veteran buyers. The app interface, the easy of communication, the leveraging for the buyer...i couldnt have asked for more. Im 34 years old and was extremely nervous to buy my first..even more so during a very hard time in our housing economy. Cindy was honest and open with the process. We got a house under asking value and was appraised high then we bought for with so much seller concession we bought our rate down. Dont hesitate.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
Would Recommend

The team was great! But Veterans United needs areas of improvement, there’s a couple of co workers that had some issues with you all. As a customer purchasing a new home could be scary. It’s a lot of money after all. There should be a teams meeting/zoom meeting (etc.) on the closing disclosures, the ins or outs of this document, if you will. Create a power point or something that can be easily edited to fit all the data on the actual closing disclosure, so the customer has a better understanding of everything. Idk also giving them the opportunity to save it, and come back around to review even after the purchase is done as a refresher. Last but not least, taking that extra step in teaching the customer better ways to save money on the property, like county tax exemption form in case property taxes change. Creating such programs will benefit the company/customers. Us being Veterans admire integrity and loyalty in establishments that take care of us.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Our experience with Veterans United couldn’t of went better. The experience and knowledge of our team lead by Cole Stoecklein was awesome. As first time home buyers they guided us every step of the way and never made us feel left out the loop. As long as we are able to we will continue to use their services and would recommend VU to anyone trying to buy. We appreciate all the hard work and dedication of the team that worked day in and out to help us accomplish our first dream! Thank you so much Veteran United you guys are awesome and your work is beyond appreciated. Love, Happy home owner! Boatswain P02 Blade Shoop. #Go CoastGuard

The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Veterans United has helped me with 2 Mortgages and 3 Refinance's over the years. Every time it has been a great experience. It has been a quick and easy process, with Professional and Friendly service. I will definitely be using them in the future.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Aaron Boner, as Nick’s right-hand man, plays a pivotal role in ensuring seamless operations and exceptional service at Veterans United. His commitment to assisting my concerns is truly commendable. Aaron’s expertise and professionalism contribute significantly to the positive experience I’ve had. Kelsey Alwood responsiveness and efficiency in handling paperwork and research are nothing short of remarkable. The fact that she promptly addressed my email on a Sunday speaks volumes about her dedication to customer satisfaction. Kelsey’s attention to detail and proactive approach makes her an invaluable asset to the Veterans United team. Both Aaron and Kelsey exemplify the high standards of service that Veterans United provides. Their unwavering commitment to assisting veterans and their families is truly commendable.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

The process went very smoothly with great professionalism from all

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

This was a great experience..thank you all so much for the help and assistance.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

Chris was amazing with how he was always there to help from the very beginning, was extremely knowledgeable and was able to guide us through the whole process. He went above and beyond to help us and I highly recommend him to anyone looking to buy!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Veterans United is the only Lender I will ever refer my fellow Veterans to for their home loans.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
Photo submission from Brian F.

Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Everybody I worked with were very proffesional

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

3.5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

When Bill called me and I was expecting another spiel, but his comment “I am the first but I’ll be the last” couldn’t have been more true. He provided outstanding support and was able to work with me while I was deployed with an 8 hour ahead time difference!We struck gold when we were assigned Stacy as our realtor. My wife was a huge fan from the beginning, from sending us amazing choices to start with and finding us the gem we closed on and can now call our family home. Working with our distance and schedule, Stacy was instrumental in our decision.I had an amazing experience with Veterans United and will gladly recommend them and use them for any of my future endeavors in the home buying/selling world.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

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5 out of 5 Stars
Would Recommend

You were exceptional and I thank you all for everything

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

For over a year I had been working with veterans United to get a home loan and the perfect home to align. We officially found the home of our dreams and moved in, in less than 30 days. I cannot thank my Veterans United team more than everything that they did for us. Thank you for making me a first time home buyer.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I had a great experience and I thank everyone for their help.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Photo submission from Kevin L.

My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

More Reviews

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