If your a veteran you do not need to look any further. This company and its agents (Cindy!!!) have all the tools, resources, knowledge, and experts to deliver a huge win for veteran buyers. The app interface, the easy of communication, the leveraging for the buyer...i couldnt have asked for more. Im 34 years old and was extremely nervous to buy my first..even more so during a very hard time in our housing economy. Cindy was honest and open with the process. We got a house under asking value and was appraised high then we bought for with so much seller concession we bought our rate down. Dont hesitate.
The team was great! But Veterans United needs areas of improvement, there’s a couple of co workers that had some issues with you all. As a customer purchasing a new home could be scary. It’s a lot of money after all. There should be a teams meeting/zoom meeting (etc.) on the closing disclosures, the ins or outs of this document, if you will. Create a power point or something that can be easily edited to fit all the data on the actual closing disclosure, so the customer has a better understanding of everything. Idk also giving them the opportunity to save it, and come back around to review even after the purchase is done as a refresher. Last but not least, taking that extra step in teaching the customer better ways to save money on the property, like county tax exemption form in case property taxes change. Creating such programs will benefit the company/customers. Us being Veterans admire integrity and loyalty in establishments that take care of us.
Veterans United has helped me with 2 Mortgages and 3 Refinance's over the years. Every time it has been a great experience. It has been a quick and easy process, with Professional and Friendly service. I will definitely be using them in the future.
Aaron Boner, as Nick’s right-hand man, plays a pivotal role in ensuring seamless operations and exceptional service at Veterans United. His commitment to assisting my concerns is truly commendable. Aaron’s expertise and professionalism contribute significantly to the positive experience I’ve had. Kelsey Alwood responsiveness and efficiency in handling paperwork and research are nothing short of remarkable. The fact that she promptly addressed my email on a Sunday speaks volumes about her dedication to customer satisfaction. Kelsey’s attention to detail and proactive approach makes her an invaluable asset to the Veterans United team. Both Aaron and Kelsey exemplify the high standards of service that Veterans United provides. Their unwavering commitment to assisting veterans and their families is truly commendable.
The process went very smoothly with great professionalism from all
This was a great experience..thank you all so much for the help and assistance.
Chris was amazing with how he was always there to help from the very beginning, was extremely knowledgeable and was able to guide us through the whole process. He went above and beyond to help us and I highly recommend him to anyone looking to buy!
Veterans United is the only Lender I will ever refer my fellow Veterans to for their home loans.
Everybody I worked with were very proffesional
When Bill called me and I was expecting another spiel, but his comment “I am the first but I’ll be the last” couldn’t have been more true. He provided outstanding support and was able to work with me while I was deployed with an 8 hour ahead time difference!We struck gold when we were assigned Stacy as our realtor. My wife was a huge fan from the beginning, from sending us amazing choices to start with and finding us the gem we closed on and can now call our family home. Working with our distance and schedule, Stacy was instrumental in our decision.I had an amazing experience with Veterans United and will gladly recommend them and use them for any of my future endeavors in the home buying/selling world.
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You were exceptional and I thank you all for everything
For over a year I had been working with veterans United to get a home loan and the perfect home to align. We officially found the home of our dreams and moved in, in less than 30 days. I cannot thank my Veterans United team more than everything that they did for us. Thank you for making me a first time home buyer.
I had a great experience and I thank everyone for their help.
My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!