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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,886

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,800
4
40,599
3
6,666
2
2,073
1
1,748

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Showing all 31 Coast Guard service member home purchase loan reviews from Wisconsin

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5 out of 5 Stars
Would Recommend

Great service! They work for you and treat you like a priority. The digital platform was great and made my COVID virtual experience really easy. Loved the helpful videos available and the ease of reviewing documents at any point. 12/10 experience!!

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Veterans United beat out USAA and Navy Federal on interest rate, time to underwrite, and customer service. I closed on a 30yr mortgage in a little over 2 weeks! Navy Fed was a minimum of 45 days. Seriously skip everybody else and get your mortgage through Veterans United.

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
Would Recommend

Everyone made the home buying process very easy and made it feel like my wife and I had to do nothing

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

2 out of 5 Stars

The experience was honestly so bad that it’s not even worth my breath. Basically our loan specialist was unorganized and had poor communication. Our closing almost fell through due to inability to communicate and be proactive.

Response from Veterans United

We're sorry to hear you didn't have the VIP service we strive to give each of our Veterans, Joshua. If you would like to discuss your experience, our Client Advocate team is happy to do so. We use all feedback to find ways to improve our service and learn from our mistakes.

5 out of 5 Stars
Would Recommend

After 22 years of service and this being our first home. I was thoroughly impressed with the service that my family and I received. I will be recommending veterans united to all my colleagues that are in the market for a new home.

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Nathanael P.

I honestly don't think we would have been able to purchase our house without Veterans United. It was an easy process. Everything was so easy! They keep you informed the whole process. They take the time to explain everything to you. It was an amazing experience! We did not have an issue with anything. I would highly recommend to everyone that is looking into a VA loan.

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Great people, kept me informed every step of the way, efficient and professional

Loan Officer: Janet Bowe

NMLS# 1161486

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Thames

NMLS# 1145502

4.5 out of 5 Stars
Would Recommend

Outstanding customer service. All the representatives were very polite and helpful.

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brown

NMLS# 1061432

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Line 3 Below

Loan Officer: Bryant Chambly

NMLS# 1037124

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See all 205,886 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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