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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

199,369

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,537
4
39,584
3
6,523
2
2,025
1
1,700

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Showing all 683 Marine Corps service member reviews from Arizona

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5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend

I was a little skeptical clicking the link to Veteran’s United, having never heard of them, but I’m glad I did! The process could not have been easier and the VU team was great to work with.Go ahead and call. You won’t be sorry!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Without Veterans United we would still be paying outrageously high rent payments in California. We now have our own home with no threat of rent increases or having a months notice to move. I feel we have security that we haven't had in many years.
And the icing on the cake,,,,Our mortgage , Insurance payment is half of what we had been spending monthly on rent.The team effort was exceptional and we are very happy with the results and interaction provided by United Veterans!

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Thank You Ben and Lauren

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

I recommend every veteran to use Veterans United

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
Photo submission from Clifford H.

Travis ward was our loan specialist. He did absolutly more then we could ever have asked for he helped us understand what was going on with our loan and we did not have a thousand things to send in for our loan. The whole process went very smooth and quickly we started the process April 13, 2020 and closed May 13, 2020. Fastest home buying ever but worked out perfectly! We love our new home so much!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

This experience was great. The whole team that helped me was great. This was my first home buying experience and I knew only a little about this. The team made this stress free and also a fun experience. I liked how they were able to clear up any of my confusion and answer any questions quickly, and helpful no matter the current global situation. I would highly recommend Veterans United Home Loans to any veteran looking to buying a home.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

All is well.

Loan Officer: Wesley Earl

NMLS# 1631182

1 out of 5 Stars

Loan process was fine until we got to underwriting and title. New requirements seemed to come up every few days which delayed the closing as well as increasing closing costs. For example, lender was not aware there was a well on the property and required a well inspection (understandable circumstances). However, they could not tell us which water tests needed to be done. This was 2 weeks before closing, we had the well tested, had to expedite it (more out of pocket costs) and test for organisms as the lender could not identify the needs of the test. Despite the last-minute requirements, we were very proactive and meet all requirements upon notice.
Unfortunately, it seems they were doing their best to try and disqualify us from refinancing. For example, just before closing a requirement for getting documentation from Tesl,a our solar panel company, to provide documentation. My husband called Tesla and let them know what was needed and they provided the documents swiftly, of course at an additional fee. Whereas it took 3 days for underwriting to call and ask for the same documentation. It seemed like there was an invented delay at every whim. I will not go through this company again for finance or refinance. The only reason we stayed is because we had no other option, as closing took so long it would have been almost impossible to get another lender in time and at the rate we were looking for.
The point of the refinance was to get money out to upgrade our home. When we purchased our home in 2016 it took less than 4 weeks to close whereas with VU it took just over seven weeks. The whole process was very stressful and unnecessary.

Response from Veterans United

Enrique, Thank you for sending back this honest feedback on your loan. We do understand that the underwriting process can be at times very stressful and tedious. We would like to express that frustration by letting you know that our underwriting team is very knowledgeable and have to be very thorough. The team goes through all conditions and regulations to provide our clients with the best product for them. this ensures the client has a fantastic loan for the future. We thank you for your service and thank you for choosing Veterans United

4 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Videos were great!

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I wanted to thank the entire team for making this process effortless and easy. My wife and I are so happy with our new home.

Loan Officer: Douglas Lippmann

NMLS# 310771

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5 out of 5 Stars
Would Recommend

Extremely grateful to Veterans United, Tony, and Derek. The perfect team for a truly perfect home purchase. You all are true professionals and experts in your craft.

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

I tried another lender before Veterans United and they were uninvolved and not helpful. Once I started working with Travis and Veterans United the process was painless. I would recommend them again.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Thank you Erin, you dealt with me the most, you're an amazing person and you're team is great to work with. Thank you all.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Jason B.

Even my realtor said that Veterans United had the smoothest, simplest process that she has ever dealt with. I love the simplicity of the website and the entire process as a whole. Daren and his team at Veterans United showed me that buying a home doesn't need to be painful.

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Great overall home buying process. I’ll look to Veterans United for future home purchases or sales.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

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